Mistakenly booked Basic Economy (E) class - any possible way to change flight?
#31
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The BE seats arrive at the destination airport 2 or 3 hours later than the J seats. BE pax are given an oar and have to help row the plane. After landing, they have to clean the lavs and polish the FA's fingernails before being allowed to deplane. A totally brutal inhumane flying experience, especially for those medallions who know what the initials DYKWIA stand for. Better to upgrade to a Greyhound bus ride.
#32
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So this is for my dad. He has a speaking engagement in March in Minneapolis and the inviting party wanted to buy him his ticket, so he told them to buy it on Delta and gave them his FF #. Well they bought a ticket through Expedia, and on top of that it was an E fare ticket.
#33
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#34
Join Date: Jun 2017
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It's a 3 hr flight, GEG-MSP.
Well they had another fare that was main cabin for the same cost, but it left GEG at 1:45 pm instead of 7:05 am, which my dad would've actually preferred since he lives over 2 hrs from the airport.
I called delta for him, they'll change the ticket for 50 dollar change fee and 77 dollar fare increase, the BE fare was 493. I tried to see if they'd change it to the 1:45 pm flight but they said no. If they had it would've only costed the 50 dollar change fee since the fare was the same for the later main cabin flight. He does have a $100 certificate, but I don't think you can use those for changes, right?
I called delta for him, they'll change the ticket for 50 dollar change fee and 77 dollar fare increase, the BE fare was 493. I tried to see if they'd change it to the 1:45 pm flight but they said no. If they had it would've only costed the 50 dollar change fee since the fare was the same for the later main cabin flight. He does have a $100 certificate, but I don't think you can use those for changes, right?
#35
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Join Date: Apr 2001
Location: NYC
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I presume to change the flight would have cost a $200 change fee.
Or, I wonder if theyre allowing the up-fare to main cabin so the pax can earn miles, assign seat, etc., but have endorsed the ticket to still not allow changes. Kind of like how if you update from restricted to refundable, you can benefit from free changes, but the original amount of the ticket remains non-refundable.
Or, I wonder if theyre allowing the up-fare to main cabin so the pax can earn miles, assign seat, etc., but have endorsed the ticket to still not allow changes. Kind of like how if you update from restricted to refundable, you can benefit from free changes, but the original amount of the ticket remains non-refundable.
#37
Join Date: Apr 2006
Location: Poland
Posts: 869
I had something similar happen once with Expedia, but with a hotel. I called the hotel directly and got them to agree to modify the reservation if Expedia called them and told them to do so. Then I called Expedia back, got a manager involved with the name/direct # of the hotel person. It took some time on the phone, but Expedia did modify a reservation that was supposedly nonrefundable and non changeable. They may may exceptions if you do all the leg work for them in advance.
#38
Join Date: Mar 2015
Posts: 1,989
Does Expedia offer free 24 hour cancellations?
Also, my experience with OTA / TA teaches me that (more often than not) OTA / TA have additional admin fees for many things on top of direct airline / hotel fees.
Also, my experience with OTA / TA teaches me that (more often than not) OTA / TA have additional admin fees for many things on top of direct airline / hotel fees.
#40
Join Date: Jan 2007
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Yes.. 24 hrs and nice button online to cancel. As someone else booked the ticket, he would need to contact them or log into the reservation and submit the cancellation request himself within 24 hr or 23:59 the next day.
#41
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Last edited by xliioper; Feb 1, 2018 at 4:09 am
#42
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Not really true these days. The "Expedia" companies (Expedia, Orbitz, Hotwire, Travelocity, Ebookers, etc.) all warn you and provide you with upgrade options to main cabin and other fares. See screenshot below. Priceline group (Priceline, Kayak, Cheapflights, Booking.com, etc) does as well, but seems to be a bit more hit and miss. I just priced a DTW-ORD itin on Priceline, and was presented with upgrade options for AA and UA flights, but not DL for some reason (although, I just retried on booking.com/Kayak and they did offer one for DL as well).
#44
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It was actually a roundtrip price (so $25 each way). AA is $5 extra each way and UA is $23 - $25 each way.
#45
Join Date: Nov 2006
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Not really true these days. The "Expedia" companies (Expedia, Orbitz, Hotwire, Travelocity, Ebookers, etc.) all warn you and provide you with upgrade options to main cabin and other fares. See screenshot below. Priceline group (Priceline, Kayak, Cheapflights, Booking.com, etc) does as well, but seems to be a bit more hit and miss. I just priced a DTW-ORD itin on Priceline, and was presented with upgrade options for AA and UA flights, but not DL for some reason (although, I just retried on booking.com/Kayak and they did offer one for DL as well).