DM/MM - econ comfort available, cant select seats
#1
Original Poster
Join Date: Feb 2010
Location: ATL
Programs: DL Diamond, car rental, hotel, etc.
Posts: 84
DM/MM - econ comfort available, cant select seats
Have any DMs run into this situation? I am DM/MM. Flight next week showing multiple econ + seats available, but I cannot select one.
@Delta says there are seats available but not for "upgrade." WTH?
@Delta says there are seats available but not for "upgrade." WTH?
#4
#5
Join Date: May 1999
Location: CVG
Programs: DL DM 4MM, Lifetime Marriott Plat Elite, HH Diamond
Posts: 1,429
Did you save the change to the record? I've never seen C+ not be able to be issued once the box is ticked and the PNR saved. I suggest a call to DL.
I am hoping against hope that they are not holding seats back for revenue, though the details about upgrades sure seem to indicate that they will hold inventory back..
I am hoping against hope that they are not holding seats back for revenue, though the details about upgrades sure seem to indicate that they will hold inventory back..
#6
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
Did you save the change to the record? I've never seen C+ not be able to be issued once the box is ticked and the PNR saved. I suggest a call to DL.
I am hoping against hope that they are not holding seats back for revenue, though the details about upgrades sure seem to indicate that they will hold inventory back..
I am hoping against hope that they are not holding seats back for revenue, though the details about upgrades sure seem to indicate that they will hold inventory back..
#7
#9
Join Date: Jan 2012
Location: MSP
Programs: Marriott LT Titanium, UA Silver (via Marriott)
Posts: 642
#10
Join Date: Nov 2013
Programs: DL PM
Posts: 1,089
#11
Join Date: Jul 2012
Location: MSP
Programs: Delta PM, Hyatt Discoverist, Hertz PC
Posts: 2,303
I've definitely run into times where there are W seats available but no WU inventory. Most often within 24 hours of the flight, but even a few other times a little further out.
#12
Join Date: Aug 2011
Location: Atl
Programs: Delta DM 3+MM
Posts: 325
Definitely Delta is holding back to sell those seats. Twice, last one this morning when talking to the diamond line, the agent saw my reservation and said "you're both diamonds and sitting in coach? Let me fix that." She tried and tried, even talked to someone, came back and said "Guess I'm not as wonderful as I thought."
We laughed, she said "they" told her it was a separate class and only open when they make it available and since there were many available that I stood a very good chance of getting seats at the upgrade window.
Have had that reservation for a long time and flight is next week. So, all above comments are true...in part. What is definitely true is that if one wants the upgraded seat badly enough, better to pay for it than be disappointed. For me? I'll wait.
We laughed, she said "they" told her it was a separate class and only open when they make it available and since there were many available that I stood a very good chance of getting seats at the upgrade window.
Have had that reservation for a long time and flight is next week. So, all above comments are true...in part. What is definitely true is that if one wants the upgraded seat badly enough, better to pay for it than be disappointed. For me? I'll wait.