Got refunded TWICE for a single canceled reservation.
#16
Original Poster
Join Date: Jan 2010
Location: BOS
Programs: DL GM
Posts: 300
Called the refund department just now. They told me they don't see any record of the credit card refund, only the gift card. They thanked me for my call, but said not to worry about it.
#17
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,411
This is exactly what I did. Twitter team just shrugged and told me to call the refund department.
Called the refund department just now. They told me they don't see any record of the credit card refund, only the gift card. They thanked me for my call, but said not to worry about it.
Called the refund department just now. They told me they don't see any record of the credit card refund, only the gift card. They thanked me for my call, but said not to worry about it.