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Got refunded TWICE for a single canceled reservation.

Got refunded TWICE for a single canceled reservation.

Old Nov 3, 16, 10:05 am
  #16  
Original Poster
 
Join Date: Jan 2010
Location: BOS
Programs: DL GM
Posts: 299
Originally Posted by jdrtravel View Post
Call Delta and tell them. The agent will most likely just thank you for your honestly and tell you to keep and use both--this way your honest and you get to use the bonus guilt free.
This is exactly what I did. Twitter team just shrugged and told me to call the refund department.

Called the refund department just now. They told me they don't see any record of the credit card refund, only the gift card. They thanked me for my call, but said not to worry about it.
yaychemistry is offline  
Old Nov 3, 16, 10:26 am
  #17  
 
Join Date: Mar 2010
Programs: DL GM, Bonvoy Gold
Posts: 8,097
Originally Posted by yaychemistry View Post
This is exactly what I did. Twitter team just shrugged and told me to call the refund department.

Called the refund department just now. They told me they don't see any record of the credit card refund, only the gift card. They thanked me for my call, but said not to worry about it.
Awesome. I think you have now fulfilled your ethical obligation.
jdrtravel is offline  
Old Nov 3, 16, 12:38 pm
  #18  
 
Join Date: Sep 2012
Location: Williamsburg, VA
Programs: DL DM, Bonvoy LTT, HH Diam, UA Silver, USAF million miler ;)
Posts: 1,589
Originally Posted by jdrtravel View Post
Awesome. I think you have now fulfilled your ethical obligation.
^ +1
orca15 is offline  

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