ND76

Recquiescat in pacem.

BondAir007

Kevin, was very helpful and a good man. I met him few times at couple DL DOs. Talking about jet travel and other interests. I am sure his knowledge has help a lot of people at DL and travelers. He will be missed. My condolences to his family. RIP Kevin.

tommy777

Rest In Peace, Kevin. You fought bravely for a long time

monoflight

Condolences for family and so many friends.

atldlff

I have been missing from FT for quite some time, and this is a very sad by also very worthy occasion to return. I first met Kevin in 2009 at the FT DO in Atlanta, and as he shook my hand, he said, I am very happy to help in any way that I can. At the time, I had no idea how sincere and genuine those words were. Kevin went on to help countless people, some several times over, as he truly embodied the meaning of Outstanding Customer Service. His legacy will be truly missed but never forgotten. May you Rest in Peace my friend. My sincere condolences to your family and friends.

tkey75

Kevin was my point of contact at DL when I organized the Flyertalk DL Forum Lounge Do at CVG almost a decade ago. He was welcoming, friendly, funny, personable and just a great guy to work with. Thanks.

R.I.P.

Canarsie

Unfortunately, this was not unexpected; and I am saddened to learn of the news.

Rest in peace, Kevin — and thank you for everything.

paterwdb

+1

mnbp

Just one more voice expressing condolences for the passing of Kevin Pinto. I only "met" Kevin via email, but he was just as helpful and gracious via email as others have reported he was in person. Kevin truly wanted to do what's right for Delta and for the customer. With Kevin on the case, both won. Thank you.

R.I.P.

FriendlySkies

RIP

Don't believe I ever had the pleasure of interacting with Kevin, but I'm glad he was able to interact with so much of the FT community. Any loss is always a terrible one.

icurhere2

A story I've never fully told about Kevin Pinto, as I could never be certain about the culture at Delta:

During the absurd BNA/PIT/RDU/STL promotion of 2010, I was flying $200 multiple-segment transcons multiple times per week as a BNA-based Diamond Medallion. One day after work, I was scheduled to fly a five-segment overnight trip when all hubs except LAX and SLC were expecting winter weather to the point there was effectively a systemwide waiver.

I sent Kevin a note early in the day saying that I had five segments that had no true purpose, each touching an IROPS airport, yet I knew that DL would focus on my transportation from home back to home. I asked him if he would be able to find a way to credit me the flights and allow five other passengers the possibility of getting home, providing my word that I wouldn't seek a refund.

And it was done within minutes.

jazzcoo1

I do not know how to send out a post. This is the details of services for Kevin.
Dear Friends and Family,
The funeral arrangements for my brother, Kevin F. Pinto are as follows:


Thursday night viewing at:
Palms West Funeral Home and Crematory from 6pm to 8pm.
110 Business Parkway
Royal Palm Beach, Florida 33411

A Funeral Mass will be held on Friday morning at 10:00 at:

Holy Name of Jesus Catholic Church
345 South Military Trail

West Palm Beach, Fl 33415

Repass will be after funeral mass.

Rest In Peace, dear Kevin

Kevin Pinto's address

221 Somerset Lane

West Palm Beach, FL 33417

jackplum

Thank you - I didn't have a chance to ask you about posting this

jack

jackplum

Memorial contributions can be made to Kevin's favorite charity (per his obituary)

St Jude's Children's Hospital

hdtv4me

So very sad. Kevin was a class act and always treated me fairly and like a valued customer, not just a number (a rare find at the modern Delta Airlines). RIP my friend. Thoughts and prayers to your family.