New Upgrade Priority Email today from Delta
#16
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,056
You guys are late to the party. Most of this was announced and discussed way back in April --
Delta Simplifies Clearance Priority for Comp Upgrades
Delta Simplifies Clearance Priority for Comp Upgrades
#17
Join Date: May 2010
Location: Kanasas City
Programs: DL DM, 2 MM; Hilton Diamond
Posts: 358
You guys are late to the party. Most of this was announced and discussed way back in April --
Delta Simplifies Clearance Priority for Comp Upgrades
Delta Simplifies Clearance Priority for Comp Upgrades
#18
Join Date: Apr 2005
Location: New York, western US
Programs: DM/3MM
Posts: 4,246
You guys are late to the party. Most of this was announced and discussed way back in April --
Delta Simplifies Clearance Priority for Comp Upgrades
Delta Simplifies Clearance Priority for Comp Upgrades
#19
Join Date: Jun 2001
Location: New York, NY
Posts: 3,698
This actually makes no sense to me. Why would you prefer to upgrade people who spent a lot on their credit card versus who spent a lot of money on plane tickets?
#20
Join Date: Apr 2005
Location: New York, western US
Programs: DM/3MM
Posts: 4,246
#21
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,056
It's just a tie-breaker after status and fare class. Like the Amex Reserve priority, it will likely rarely come into play. Fare class (i.e. higher ticket price) still trumps it.
#23
Join Date: Apr 2005
Location: New York, western US
Programs: DM/3MM
Posts: 4,246
It depends on how they define "medallion group". Is that in reference to medallion level (in which case that could have higher priority over all fare classes), or, in reference to fare class groupings, which is sorta how it was in regards to the Reserve card (e.g. I have K class, you have K class and Reserve card, you are ahead of me), or ? It's not clear, at least to me.
#24
Join Date: Dec 2014
Posts: 1,880
This is the part that's unclear to me. In the original literature published in April, they used the word "fare class family". Now it reads "fare class grouping". This is vague and leaves it open to the possibility that Delta is grouping multiple fare classes together for upgrade priority (e.g. YBM / SHQK / LUTVX).
#25
Join Date: Jan 2010
Location: CT
Programs: DL DM 2MM, MR LTT, Hilton D, Hertz PC. National Emerald Exec, UA Silver(thanks to Marriott)
Posts: 2,026
When you get that low in tie breakers anyway it makes very little difference, I never thought I got an UG because I had my Reserve card, even missed one on a B fare as a DM once.
But if the other guy has the reserve card too and is booking corporate travel I am lower? That sucks.
#26
Join Date: Jan 2013
Location: SEA
Programs: AS 75k
Posts: 922
Granted I'm not sure if it matters personally; life as a discount fare FO means my only upgrades are usually to middle C+ seats, then furiously refreshing the app an hour or two out hoping the DMs/PMs clear out of a window seat.
#28
Join Date: Aug 2001
Location: Wayne, PA USA
Programs: DL MM, Marriott Bonvoy Lifetime Titanium, HHonors Gold
Posts: 7,242
Sounds like a significant degradation - especially for the single traveller
Ok, so first, people with the various credit cards get rewarded even more. Worse, Diamonds are now going to be hauling all their no-status spouses, family members, business associates, school friends, and what-not onto the upgrade list with them, even further reducing the opportunity for upgrades for other diamonds or other medallions! Consider: a diamond who happens to have a reserve card is traveling on a K fare and has a no-status school buddy on a T fare. There's another Diamond, who's spent say $50K with DL, but doesn't happen to have the stupid reserve card and the flight has two seats left. So the no-status buddy is up front while the diamond is in a crappy middle C- seat? Something is seriously wrong with this picture. Heck, I'd still be annoyed if we were talking about a platinum in C-!
Companions should clear last or, if medallion, per their status.
Companions should clear last or, if medallion, per their status.
#29
Suspended
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
if there's only one seat open, wouldn't it go to the higher DM instead of his/her companion?
#30
Join Date: Dec 2014
Posts: 1,880
When you go to check in does it say something like "Delta thanks you and [Company] for your business and loyalty"?
If so, your company has a corporate agreement with Delta.