delayed flight to Europe question
Jul 7, 2016, 2:44 pm
#1
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delayed flight to Europe question
On DL #403 July 01 JFK to LHR in Delta Econ Comfort. Flight was to depart at 10:30PM, but departed at 5:50AM on July 02. Question I have is where do I start in order to try and get some compensation?
Jul 7, 2016, 2:54 pm
#3
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One might start with understanding why it was delayed. For weather, or for incoming crew delayed by weather, don't expect much. A delay for a mechanical might proceed with your direct request online for specific voucher value or SkyMiles consideration.
Last edited by 3Cforme; Jul 7, 2016 at 7:59 pm
Jul 7, 2016, 6:51 pm
#4
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Also note that since it's a DL flight that EU261 doesn't apply since the flight was from the US on a non-EU carrier.
Jul 7, 2016, 7:35 pm
#6
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Does anyone else find it crazy that the EU has better protection for travelers than the US. My company buys fares from the EU and the US. The price is the same. When will US travelers get a similar deal that the EU gets?
Jul 7, 2016, 7:46 pm
#7
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It doesn't surprise me. Most EU countries are very tilted toward consumer protection. In the US we seem to go the opposite direction and are tilted towards company protection.
Jul 10, 2016, 12:18 am
#9
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LOL. It's "a long row to hoe." The metaphor is agricultural. (If you've done much actual hoeing in your garden, you'll appreciate it.)
Jul 10, 2016, 12:42 am
#10
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in your case you can clearly put some value on your frustration, so I'd actually go with the "irony" approach ... use the "Contact Us" link on the website, and say something along the lines of "I recognize that the delay was a result of the NYC weather, but if I'd been able to predict that I'd be arriving Sat evening anyway, I'd have booked the Sat daytime flight for 35k fewer miles ..."
Jul 10, 2016, 12:57 am
#11
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I wish that the US had a law similar to EU261. With all the mergers (monopoly building) and unpunished corporate malfeasance, it seems like we're headed back to the days of the Gilded Age.
Jul 10, 2016, 6:35 am
#13
Join Date: Jan 2016
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I live in the city but am out of town right now. Did another Superstorm Sandy hit? Or a 26.8" of snow blizzard hit? To be the worst weather in 5 years has me worried. 😬
Jul 10, 2016, 12:10 pm
#15
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