How about switching to animal names where the largest animal goes first. Elephants, then Bison, all the way down to Mice.

Yeah... but every time I say “Aer Lingus” I feel like a dirty old man.

Young girl directly beside me in 5A on DL1845 DTW>LAX has her earbuds cranked up so high the front half of the plane can hear the Hippity-Hop she’s playing.

I see hearing loss in her future. And I don’t feel quite so bad for just cutting one loose.

Apologies to my fellow pax. It was a little more potent than I thought, but 5A is now breathing through her pillow.

Is this a typo or do you really mean to stop at mice rather than lice?

I’m not sure how random or pathetic this seemingly unending train of recent issues is, but Delta are really dropping the ball lately. Typically, I easily overlook things as “stuff happens,” but just how frequent does “stuff” need to be before it becomes a pattern of frustration-inducing events?

I haven’t pressed any of these matters, and I’ve received no voluntary compensation for anything.

1) AMS GUC debacle. Confirmed and ticket reissued in D1. After hours of roller coaster rides with DL/KL, I’m booted to Y.

2) I check 2 roller bags HSV>MSN. Somehow, 1 makes it and the other doesn’t. The missing bag has my CPAP. Bag eventually make it to MSN and is delivered to my hotel at ~0100, so I’m up waiting for it and have to be up in 4 hours

3) SNA > BHM, Tumi roller bag lost, eventually found, $200 bottle of perfume for my wife is broken, after carefully wrapping it in clothes and put in the middle of the bag. Somehow it unwrapped itself and traveled to the side of the case, because there was no TSA notice inside the bag.

4) DTW > LAX. IFE and power down for the entire flight. FA says “use your mobile and Delta Studio.” With a 6 inch screen and no power, that should be fun.

5) LAX > ATL. IFE down, WiFi down.

6) The unending train of $200 change fees I accumulate due to the nature of my business. As a DM who will spend >$70K between myself and my wife in 2018 with DL, how is it that I can’t catch a break on these ridiculous fees? To make matters worse, the >$2,000 in fees I’ll pay this year don’t count toward MQDs, not that I need them, or SMs, and it’s tax-free revenue for DL to boot!

7) I’ve been getting more and more mediocre DM desk agents that are either clueless or don’t seem particularly interested in being helpful, but they sure are willing to slap-on the fees. I’m not sure if this is because there are just too many DMs and too few high-caliber agents to go around, of if I’m having a sting of bad luck lately that revolves around my choice of airline.

8) SC insanity! It’s like the clubs are turning into extended gates where everyone is welcome. Between myriad credit cards, and a half-dozen other means for access, they’re turning into standing-room-only zoos.

9) Wild West boarding. Seriously, DL needs to hire Joe Pesci or Dennis Stansbury to train DL employees on how to manage their boarding process.

And those are just the ones I remember over the last 45 days. There are easily 2-3x that number, but I was never really interested in keeping track until the cadence of issues escalated and I get to literally pay for the privilege of getting my nose rubbed in it.

For the first time, I’m actually considering a switch to AA or UA, which is no small matter for me as I’m so deeply “invested” in Delta with 300K rollover MQMs and all 4x DLAX cards that we put upwards of $1MM in annual spend on.

DL has lost much of its luster lately. I’ve always felt that if you don’t sweat the small stuff and don’t complain, good things will come naturally. Well, that doesn’t appear to be working and all I’m getting in return for my loyalty and silence is... ZILCH!

What would you do / say / expect / ask for?

Retirement

LOL. Did that once about 10 years ago. Got sucked back in. Shoud’ve stuck with my instincts.