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FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   Robotic replies from Delta (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1775733-robotic-replies-delta.html)

BigDawg23 Oct 4, 2016 3:01 pm
I have been dealing with DL on missing mileage on three different flights. Saturday was my breaking point have a robotic reply, as it was the 12th time with getting the same response. "Thank you for your information on missing mileage. The Sky Miles team is aware of a bug causing missing mileage. It will post in 7-10 days. As always we value your Gold Medallion Status". I kindly respond and told them they keep sending the same message and it doesn't post. Also at this point it's an empty promise.

flyerCO Oct 4, 2016 3:24 pm
Quote:
Originally Posted by BigDawg23 (Post 27302947)
I have been dealing with DL on missing mileage on three different flights. Saturday was my breaking point have a robotic reply, as it was the 12th time with getting the same response. "Thank you for your information on missing mileage. The Sky Miles team is aware of a bug causing missing mileage. It will post in 7-10 days. As always we value your Gold Medallion Status". I kindly respond and told them they keep sending the same message and it doesn't post. Also at this point it's an empty promise.
Why I always call in. Lots easier to get what you need done.

CarmenOM Oct 4, 2016 3:44 pm
Quote:
Originally Posted by Grouchy (Post 27302654)
Yeah,

'Compliment-Inflight' (no not to CarmenOM ;) )24/8 sent, response 17/9. Normally it's way faster.

Delta's Computer outage in August might be the reason???
:D


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