YBYL (you board, you lose) policy is now more flexible
Apr 24, 2018, 1:07 pm
#227
Join Date: Dec 2009
Posts: 337
Not to deny your experience that you have not seen any, but I have seen it several times while passing thru LAX in the Feb-March time frame. At least once was myself, which I passed on to move up front as I was already in a row by myself just behind 1st and it was only 1 hour flight. Actually she had to ask 2 others before someone wanted to move. But I would agree that it does seem its still too much of a "loose goose" policy. Too much wiggle room, in a way I like to just assume if I board, I give up the possible spot upgrade.
Apr 24, 2018, 4:06 pm
#228
Join Date: Sep 2004
Location: ATL
Programs: Delta DM, SPG Gold, Hyatt Diamond
Posts: 34
SJC-ATL last night the entire plane had completely boarded by T-5 except for me and my companion and they STILL hadn't cleared the upgrades, but they'd cleared the standby list at T-15. The flight was already 45 minutes behind schedule. We were #1&2, so we asked about them clearing the upgrades and waited outside the door until they cleared us before boarding. They'd already changed my seat assignment in C+ while we were waiting and moved me away from my companion so I wasn't going to take that new seat. After we boarded the GA gave a barely legible note to the FA's so that they could go to the back and pull people up after we'd gotten airborne. Two seats ended up staying empty even though there were plenty of folks on the UG list. The GA also said there'd be no PDB's because there was no time, but there was clearly plenty of time with all the confusion and back and forth.
Honestly I've never seen a gate crew (including a red coat) and cabin crew seem so disorganized, confused and inept. I was a little peeved, but it was more funny than anything else. If we hadn't insisted on the UG's clearing before boarding I'm not sure if they would've brought us up, and I would've been in a seat I didn't choose.
Honestly I've never seen a gate crew (including a red coat) and cabin crew seem so disorganized, confused and inept. I was a little peeved, but it was more funny than anything else. If we hadn't insisted on the UG's clearing before boarding I'm not sure if they would've brought us up, and I would've been in a seat I didn't choose.
Apr 25, 2018, 9:50 pm
#230
Join Date: Aug 2002
Location: Los Angeles
Posts: 4,677
Not to deny your experience that you have not seen any, but I have seen it several times while passing thru LAX in the Feb-March time frame. At least once was myself, which I passed on to move up front as I was already in a row by myself just behind 1st and it was only 1 hour flight. Actually she had to ask 2 others before someone wanted to move. But I would agree that it does seem its still too much of a "loose goose" policy. Too much wiggle room, in a way I like to just assume if I board, I give up the possible spot upgrade.
Apr 26, 2018, 8:48 pm
#231
Join Date: Jan 2014
Location: USA
Posts: 91
A very frustrated experience at JFK today.
I am PM with RUC applied on a 767 to SFO today. #4 on the list with three remaining D1 seat just prior to departure. Then the first three on the UG list cleared and I became #1 . Zero D1 seat remained throughout the boarding, but immediately after cabin door closed, D1 became 1. In retrospect I should have probably stayed at the boarding area, but I didn't want to risk gate-checking my luggage with my cameras and lenses in it.
To add insult to injury, GA actually boarded the plane and called out names in the Y cabin, presumably to check if they are onboard. Also the flight departure time was moved 5 min. ahead of the original schedule and the flight is expected to arrive one hour early into SFO. Can't fathom why the GA doesn't even bother the UG.
I have filed a complaint through Delta website (no response yet) and Twitter. The twitter team offered me 10,000 SkyMiles, which I respectfully declined. Will keep you posted what I eventually got (unless NDAs kick in).
I am PM with RUC applied on a 767 to SFO today. #4 on the list with three remaining D1 seat just prior to departure. Then the first three on the UG list cleared and I became #1 . Zero D1 seat remained throughout the boarding, but immediately after cabin door closed, D1 became 1. In retrospect I should have probably stayed at the boarding area, but I didn't want to risk gate-checking my luggage with my cameras and lenses in it.
To add insult to injury, GA actually boarded the plane and called out names in the Y cabin, presumably to check if they are onboard. Also the flight departure time was moved 5 min. ahead of the original schedule and the flight is expected to arrive one hour early into SFO. Can't fathom why the GA doesn't even bother the UG.
I have filed a complaint through Delta website (no response yet) and Twitter. The twitter team offered me 10,000 SkyMiles, which I respectfully declined. Will keep you posted what I eventually got (unless NDAs kick in).
Apr 26, 2018, 9:30 pm
#232
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,314
Currently sitting on DL818 from ATL-RDU and the door just closed with 3C empty and 26 pax still on the UG list. What’s even more sad is that we finished boarding 15 mins early and the GA came on and counted the empty seats but no one was moved up.
Apr 26, 2018, 9:42 pm
#233
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,409
Please report this to DL.
Apr 27, 2018, 4:31 am
#234
Join Date: Apr 2015
Location: SFO
Programs: DL Charter DM/DM/2MM, IHG Diamond Elite
Posts: 1,925
The GA's at SFO will usually come on board as happened to me on Wednesday night this week....I was #1 of 43 for 0 seats for the D1 cabin, on the 10.45pm departure from SFO>JFK, operated by a 75S. I approached the GA prior to the commencement of boarding, gave her my info, she said there was still 1 passenger who hadn't checked-in yet, and this was at 10pm. She told me to board, and at 10.35, a different agent came on board and handed me my new BP for seat 1D! So if you're flying out of SFO, they certainly do try to honour the upgrade list! And this is not the first time it's happened to me also! Now at ATL it's a different matter!
Apr 27, 2018, 7:42 am
#235
Join Date: Jul 2007
Location: ATL
Programs: AA GLD Skymiles DM MM, a+ rewards lifetime elite, AS, Marriott plat, PC plat, HH gold
Posts: 1,275
I had an interesting experience ATL-GCM traveling with 1 companion. I waited until the end of boarding and asked GA about the 1 remaining FC seat showing; he said that he had promised to a Diamond onboard. I said that I did not think it was supposed to work that way and he said you are right. He asked which passenger was going to be upgraded and I said my companion. I was very happy at this point because it is so hard to get an FO upgrade. I sat in my seat in the main cabin and then the GA came on to upgrade me to Comfort+. I guess I need to start asking if Comfort+ has boarded full.
Apr 27, 2018, 11:54 am
#236
Suspended
Join Date: Mar 2017
Programs: Delta-pm, Hilton-Diamond, Marriott-PP
Posts: 271
I had an interesting experience ATL-GCM traveling with 1 companion. I waited until the end of boarding and asked GA about the 1 remaining FC seat showing; he said that he had promised to a Diamond onboard. I said that I did not think it was supposed to work that way and he said you are right. He asked which passenger was going to be upgraded and I said my companion. I was very happy at this point because it is so hard to get an FO upgrade. I sat in my seat in the main cabin and then the GA came on to upgrade me to Comfort+. I guess I need to start asking if Comfort+ has boarded full.
Apr 28, 2018, 11:30 am
#237
Join Date: Mar 2015
Location: Wisconsin
Programs: Hilton Diamond, Delta PM
Posts: 323
About a week ago I was flying MSY to ATL and cleared into C+. I boarded in SKY, and about 10 minutes after I boarded an FA presented me with a boarding pass to 1A. A non-rev ended up in my C+ seat (which I only know because he was pushed into helping board the plane to get us out on time, and then he was kind enough to bring me my jacket I accidentally left below my C+ seat).
May 1, 2018, 7:16 pm
#238
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Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
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BOS-RDU on a CRJ-900 last night. We were delayed about 80 minutes due to a late inbound. The plane boarded quickly and we pushed back with two empty seats in F (1A and 1C) and three people on the upgrade list.
I realize not everyone follows threads like this and knows about YBYL and they may feel guilty about bothering the gate agent who's trying to get a delayed flight out quickly but as it is, people need to self advocate. Though that said, it's really not that hard to pull people up on a damn CR9.
I realize not everyone follows threads like this and knows about YBYL and they may feel guilty about bothering the gate agent who's trying to get a delayed flight out quickly but as it is, people need to self advocate. Though that said, it's really not that hard to pull people up on a damn CR9.
May 1, 2018, 7:30 pm
#239
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,314
BOS-RDU on a CRJ-900 last night. We were delayed about 80 minutes due to a late inbound. The plane boarded quickly and we pushed back with two empty seats in F (1A and 1C) and three people on the upgrade list.
I realize not everyone follows threads like this and knows about YBYL and they may feel guilty about bothering the gate agent who's trying to get a delayed flight out quickly but as it is, people need to self advocate. Though that said, it's really not that hard to pull people up on a damn CR9.
I realize not everyone follows threads like this and knows about YBYL and they may feel guilty about bothering the gate agent who's trying to get a delayed flight out quickly but as it is, people need to self advocate. Though that said, it's really not that hard to pull people up on a damn CR9.
May 1, 2018, 7:38 pm
#240
Join Date: Jun 2006
Posts: 2,427
BOS-RDU on a CRJ-900 last night. We were delayed about 80 minutes due to a late inbound. The plane boarded quickly and we pushed back with two empty seats in F (1A and 1C) and three people on the upgrade list.
I realize not everyone follows threads like this and knows about YBYL and they may feel guilty about bothering the gate agent who's trying to get a delayed flight out quickly but as it is, people need to self advocate. Though that said, it's really not that hard to pull people up on a damn CR9.
I realize not everyone follows threads like this and knows about YBYL and they may feel guilty about bothering the gate agent who's trying to get a delayed flight out quickly but as it is, people need to self advocate. Though that said, it's really not that hard to pull people up on a damn CR9.