Seat Selection on China Eastern When Booked with Delta Miles
#1
Original Poster
Join Date: Feb 2012
Location: MSP
Posts: 376
Seat Selection on China Eastern When Booked with Delta Miles
Just went through the whole process, figured should share some tips:
Once you booked the ticket:
1. Call Delta to get the PNR for China Eastern. (was told by Delta agents that this info can only be obtained by calling)
2. Call China Eastern 1 (800) 200-5118 to select seat. The agents do not seem to be very familiar with airplane types and seat configuration so it would be a good idea to pull the seat map from delta.com by selecting the exact same flight's seat map, and have that in front of you.
Overall, it's a pain but it's easier than I thought.
Once you booked the ticket:
1. Call Delta to get the PNR for China Eastern. (was told by Delta agents that this info can only be obtained by calling)
2. Call China Eastern 1 (800) 200-5118 to select seat. The agents do not seem to be very familiar with airplane types and seat configuration so it would be a good idea to pull the seat map from delta.com by selecting the exact same flight's seat map, and have that in front of you.
Overall, it's a pain but it's easier than I thought.
#2
Join Date: Jul 2006
Programs: DL DM/MM
Posts: 2,270
Just went through the whole process, figured should share some tips:
Once you booked the ticket:
1. Call Delta to get the PNR for China Eastern. (was told by Delta agents that this info can only be obtained by calling)
2. Call China Eastern 1 (800) 200-5118 to select seat. The agents do not seem to be very familiar with airplane types and seat configuration so it would be a good idea to pull the seat map from delta.com by selecting the exact same flight's seat map, and have that in front of you.
Overall, it's a pain but it's easier than I thought.
Once you booked the ticket:
1. Call Delta to get the PNR for China Eastern. (was told by Delta agents that this info can only be obtained by calling)
2. Call China Eastern 1 (800) 200-5118 to select seat. The agents do not seem to be very familiar with airplane types and seat configuration so it would be a good idea to pull the seat map from delta.com by selecting the exact same flight's seat map, and have that in front of you.
Overall, it's a pain but it's easier than I thought.
#3
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,204
Just went through the whole process, figured should share some tips:
Once you booked the ticket:
1. Call Delta to get the PNR for China Eastern. (was told by Delta agents that this info can only be obtained by calling)
2. Call China Eastern 1 (800) 200-5118 to select seat. The agents do not seem to be very familiar with airplane types and seat configuration so it would be a good idea to pull the seat map from delta.com by selecting the exact same flight's seat map, and have that in front of you.
Overall, it's a pain but it's easier than I thought.
Once you booked the ticket:
1. Call Delta to get the PNR for China Eastern. (was told by Delta agents that this info can only be obtained by calling)
2. Call China Eastern 1 (800) 200-5118 to select seat. The agents do not seem to be very familiar with airplane types and seat configuration so it would be a good idea to pull the seat map from delta.com by selecting the exact same flight's seat map, and have that in front of you.
Overall, it's a pain but it's easier than I thought.
#4
Original Poster
Join Date: Feb 2012
Location: MSP
Posts: 376
#5
Original Poster
Join Date: Feb 2012
Location: MSP
Posts: 376
Not in my case. I booked the ticket yesterday and was not able to select seat online. Tried again today, no luck either.
#6
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,204
May be it works for some MU flights and not others.. odd, though.
EDIT: I just checked and seat selection on delta.com still works, on both MU and KE. Before it used to work like a year ago for a shortish while, then went to view only but can't select seats for quite a while, but now the last few months it works to select and save the seats again. Hopefully it'll stick around now.
Last edited by RealHJ; May 16, 2016 at 4:54 pm
#7
Original Poster
Join Date: Feb 2012
Location: MSP
Posts: 376
Hmm, that is odd. I've had it where before DL would just display the MU seatmap but wouldn't allow to select seats. For the last few months, however, it has worked to save the seat and it does seem to actually save it and push it through to MU (same for KE; also before could only see seatmap but not select seats, but last few months it works to select it, and checking on koreanair.com it does save and carry through).
May be it works for some MU flights and not others.. odd, though.
EDIT: I just checked and seat selection on delta.com still works, on both MU and KE. Before it used to work like a year ago for a shortish while, then went to view only but can't select seats for quite a while, but now the last few months it works to select and save the seats again. Hopefully it'll stick around now.
May be it works for some MU flights and not others.. odd, though.
EDIT: I just checked and seat selection on delta.com still works, on both MU and KE. Before it used to work like a year ago for a shortish while, then went to view only but can't select seats for quite a while, but now the last few months it works to select and save the seats again. Hopefully it'll stick around now.
Any idea how to get the China Eastern PNR easily (without calling Delta)?
#8
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,204
#11
Join Date: Jul 2010
Posts: 1,151
Would be a great update to the app if it really works!
#12
Join Date: Jun 2007
Posts: 5
Can you confirm by using the China Eastern website directly that the seat selections took? Sorry to doubt your statement, but often the Delta App and Website like to tell you you've made a seat selection when in reality it lies.
Would be a great update to the app if it really works!
Would be a great update to the app if it really works!
#13
Join Date: Jul 2010
Posts: 1,151
http://us.ceair.com/muovc/newsitefro...SeatLoad.shtml
You'll need to use the ticket number and not the PNR
#14
Join Date: Jun 2007
Posts: 5
Can you put in your info here
http://us.ceair.com/muovc/newsitefro...SeatLoad.shtml
You'll need to use the ticket number and not the PNR
http://us.ceair.com/muovc/newsitefro...SeatLoad.shtml
You'll need to use the ticket number and not the PNR
#15
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,204
Can you confirm by using the China Eastern website directly that the seat selections took? Sorry to doubt your statement, but often the Delta App and Website like to tell you you've made a seat selection when in reality it lies.
Would be a great update to the app if it really works!
Would be a great update to the app if it really works!