Someone else's $800 Ecredit in my account question
Apr 22, 2016, 1:01 am
#1
Original Poster
Join Date: Nov 2000
Location: Maple Grove, MN
Posts: 114
Someone else's $800 Ecredit in my account question
I booked 2 flights to NRT about a month ago and was checking to see if I had any unused Ecerts, low and behold there is an $800 cert (designated as a DBC) for a persons name that isn't mine, no relation, and unknown to me with an expiration of 11/05/16.
I called Delta and told them about it and I was actually given a $100 cert for being "honest" but now 5 weeks later it is still in my account. Wondering if anyone has any thoughts or if I should try to use it.
I called Delta and told them about it and I was actually given a $100 cert for being "honest" but now 5 weeks later it is still in my account. Wondering if anyone has any thoughts or if I should try to use it.
Apr 22, 2016, 2:06 am
#2
Join Date: Feb 2016
Programs: DL DM, SPG Plat 100/LT Gold, Marriott Plat, National Executive Elite
Posts: 2,988
I booked 2 flights to NRT about a month ago and was checking to see if I had any unused Ecerts, low and behold there is an $800 cert (designated as a DBC) for a persons name that isn't mine, no relation, and unknown to me with an expiration of 11/05/16.
I called Delta and told them about it and I was actually given a $100 cert for being "honest" but now 5 weeks later it is still in my account. Wondering if anyone has any thoughts or if I should try to use it.
I called Delta and told them about it and I was actually given a $100 cert for being "honest" but now 5 weeks later it is still in my account. Wondering if anyone has any thoughts or if I should try to use it.
It is in someone elses name so I am not even sure you could use it if you wanted to. But it is ethically wrong and Delta could penalize your FF account etc. given the voucher does not have your name on it and wasn't issued to you for denied boarding.
I closed an amex and they refunded the annual fee. I found it impossible to use my companion cert and that was why they refunded the full annual fee. I notified amex and the DM desk that I have no intent to use the companion cert and they should please remove it from my account because of the full refund.
5 months later it is still open and there but I won't use it. I will let it expire if nothing else because that is the honest thing to do, as well as what I committed to. I woulf suggest you leave it and not attempt to use your travel voucher either.
Apr 22, 2016, 6:54 am
#4
Original Poster
Join Date: Nov 2000
Location: Maple Grove, MN
Posts: 114
I definitely would NOT use it. Especially given they compensated you with a $100 "thanks for being honest" voucher.
It is in someone elses name so I am not even sure you could use it if you wanted to. But it is ethically wrong and Delta could penalize your FF account etc. given the voucher does not have your name on it and wasn't issued to you for denied boarding.
I closed an amex and they refunded the annual fee. I found it impossible to use my companion cert and that was why they refunded the full annual fee. I notified amex and the DM desk that I have no intent to use the companion cert and they should please remove it from my account because of the full refund.
5 months later it is still open and there but I won't use it. I will let it expire if nothing else because that is the honest thing to do, as well as what I committed to. I woulf suggest you leave it and not attempt to use your travel voucher either.
It is in someone elses name so I am not even sure you could use it if you wanted to. But it is ethically wrong and Delta could penalize your FF account etc. given the voucher does not have your name on it and wasn't issued to you for denied boarding.
I closed an amex and they refunded the annual fee. I found it impossible to use my companion cert and that was why they refunded the full annual fee. I notified amex and the DM desk that I have no intent to use the companion cert and they should please remove it from my account because of the full refund.
5 months later it is still open and there but I won't use it. I will let it expire if nothing else because that is the honest thing to do, as well as what I committed to. I woulf suggest you leave it and not attempt to use your travel voucher either.
who's cert ended up in my account as I would guess he didn't get.
Apr 22, 2016, 10:13 am
#5
Join Date: Jul 2014
Location: North Sentinel Island
Programs: UA Gold, BONVOY TIT
Posts: 777
Apr 22, 2016, 4:27 pm
#6
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
Posts: 5,292
I booked 2 flights to NRT about a month ago and was checking to see if I had any unused Ecerts, low and behold there is an $800 cert (designated as a DBC) for a persons name that isn't mine, no relation, and unknown to me with an expiration of 11/05/16.
I called Delta and told them about it and I was actually given a $100 cert for being "honest" but now 5 weeks later it is still in my account. Wondering if anyone has any thoughts or if I should try to use it.
I called Delta and told them about it and I was actually given a $100 cert for being "honest" but now 5 weeks later it is still in my account. Wondering if anyone has any thoughts or if I should try to use it.
