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-   -   Strange? Upgrade List (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1760451-strange-upgrade-list.html)

miraclebear2003 Apr 18, 2016 11:21 pm

Strange? Upgrade List
 
Was just wondering if anybody else thought this was strange/unusual. Flying DTW-ATL today (Monday) and right before flight my wife and I (both GM and Reserve card) were 15th and 16th out of 17th. I assume this means that there could only have been one Silver on the list.

davetravels Apr 18, 2016 11:54 pm

I can't believe that a 'large hub' to 'HUGE hub' flight on a Monday only had 17 on the UG list!

:confused:

MSPeconomist Apr 19, 2016 12:02 am


Originally Posted by miraclebear2003 (Post 26504835)
Was just wondering if anybody else thought this was strange/unusual. Flying DTW-ATL today (Monday) and right before flight my wife and I (both GM and Reserve card) were 15th and 16th out of 17th. I assume this means that there could only have been one Silver on the list.

Even if you're both GMs, if you're on the same PNR, IIRC your upgrade priority would below all DL elites without companions. So you'd be below FOs unless the FO had a companion. Partner elites would still be below you.

I'm also surprised that a Monday hub to hub flight only had 17 on the upgrade list. Perhaps the flight was at an odd time?

davetravels Apr 19, 2016 12:06 am


Originally Posted by MSPeconomist (Post 26504927)
Even if you're both GMs, if you're on the same PNR, IIRC your upgrade priority would below all DL elites without companions. So you'd be below FOs unless the FO had a companion. Partner elites would still be below you.

I rarely, if ever, travel with a companion, but, I thought the UG priority was based on the lowest level Medallion on the PNR, thereby, in this case, the GMs should be in line with other GMs?

MSPeconomist Apr 19, 2016 12:09 am


Originally Posted by davetravels (Post 26504934)
I rarely, if ever, travel with a companion, but, I thought the UG priority was based on the lowest level Medallion on the PNR, thereby, in this case, the GMs should be in line with other GMs?

Maybe, but I'm not so sure. IIRC the rule says that elites with companions begin to clear at T-24, which is surely after the GM window. The OP with a GM companion would be above GMs with FO or kettle general member companions, but AFAIK it would still cound as a request for a companion upgrade in the system. However, with upgrades rarely clearing at the window.......

davetravels Apr 19, 2016 12:13 am

So, under your scenario, I guess they should've either, booked separately, or split the PNR?

MSPeconomist Apr 19, 2016 12:17 am


Originally Posted by davetravels (Post 26504956)
So, under your scenario, I guess they should've either, booked separately, or split the PNR?

That would be my suggestion since two GMs on the same PNR are less likely to both be upgraded than two GMs on separate PNRs since both upgrades must clear at the same time. OTOH, they do then need to worry about only one getting the upgrade.

SDQBound Apr 19, 2016 2:41 am


Originally Posted by MSPeconomist (Post 26504927)
Even if you're both GMs, if you're on the same PNR, IIRC your upgrade priority would below all DL elites without companions. So you'd be below FOs unless the FO had a companion. Partner elites would still be below you.

I'm also surprised that a Monday hub to hub flight only had 17 on the upgrade list. Perhaps the flight was at an odd time?

This is wrong.

There are two different cases:

Two medallions on a single PNR: Upgrade will clear at the lowest medallion window, so in this case, they should have cleared at the GM window.

Medallion + non-medallion: Upgrade will clear after the last FO and before any other partner (Skyteam, SPG, AS).

If only 1 seat is available, the PNR is skipped and the next single passenger in the list gets the upgrade.

TTT Apr 19, 2016 5:10 am


Originally Posted by SDQBound (Post 26505269)
This is wrong.

There are two different cases:

Two medallions on a single PNR: Upgrade will clear at the lowest medallion window, so in this case, they should have cleared at the GM window.

Medallion + non-medallion: Upgrade will clear after the last FO and before any other partner (Skyteam, SPG, AS).

If only 1 seat is available, the PNR is skipped and the next single passenger in the list gets the upgrade.

This. When my wife (GM) and I travel together we clear at the GM window.

SuperG1955 Apr 19, 2016 6:14 am


Originally Posted by SDQBound (Post 26505269)
This is wrong.

There are two different cases:

Two medallions on a single PNR: Upgrade will clear at the lowest medallion window, so in this case, they should have cleared at the GM window.

Medallion + non-medallion: Upgrade will clear after the last FO and before any other partner (Skyteam, SPG, AS).

If only 1 seat is available, the PNR is skipped and the next single passenger in the list gets the upgrade.

This is why we ALWAYS split our PNR's.

FC flyer Apr 19, 2016 7:23 am

My husband and I are both DM, and both always travel together on the same reservation. We clear together regularly, and probably are passed over when there is just one seat. We clear with other DM tho, not after all other elites clear.

KevinDTW Apr 19, 2016 7:26 am


Originally Posted by FC flyer (Post 26506028)
My husband and I are both DM, and both always travel together on the same reservation. We clear together regularly, and probably are passed over when there is just one seat. We clear with other DM tho, not after all other elites clear.

Same here, although we are both PM. When UGs have gone to the gate, we've occasionally been called up and told there's only one UG available and asked if we wanted it or not.

miraclebear2003 Apr 20, 2016 9:54 am

This is in response to the above posts about my OP.

We have both been GM for a while and clear together, when it happens, at the GM time or earlier on rare occasions. No doubt about that.

We don't split the PNR because we want to sit together. Yes, that means the computer could pass us by. However, since upgrades go to the gate more often these days, it not a problem because we have had the GA call us up and ask if we want to take the one remaining upgrade. We make someone else happy (one time they were standing at the counter and thanked us and sent us drinks).

In regard to the short upgrade list, this was DFW-ATL at 2:57 PM on Monday.


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