Delayed Bags Nonsense!

Old Nov 21, 16, 2:59 pm
  #16  
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Personally I wouldn't seek any additional compensation.

When it happened to me I was pretty annoyed but I was fully reimbursed for some clothes that I bought (that I still wear a year on) so I regarded that as the compensation.
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Old Nov 21, 16, 3:30 pm
  #17  
 
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Originally Posted by flyerCO View Post
Widgets, how does an agent print a tag for the wrong airport? I thought this would auto-populate.
Most ticket counter positions share bag tag printers in pairs. When both agents are printing tags at the same time, one might grab the other agent's tag by accident and tag the bag without checking the name and destination on the tag. Or, the agent can pull up the wrong PNR and print a tag in the wrong PNR and apply it to the bag.

It's surprising when a passenger arrives at the final destination baggage service office without a bag and they present a baggage claim check with someone else's name and itinerary info but the passenger never noticed the discrepancy. I saw that happen one time. The good thing about tag swaps is it's usually easy to reunite the bags with their owners.
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Old Nov 21, 16, 3:46 pm
  #18  
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Originally Posted by Widgets View Post
Most ticket counter positions share bag tag printers in pairs. When both agents are printing tags at the same time, one might grab the other agent's tag by accident and tag the bag without checking the name and destination on the tag. Or, the agent can pull up the wrong PNR and print a tag in the wrong PNR and apply it to the bag.

It's surprising when a passenger arrives at the final destination baggage service office without a bag and they present a baggage claim check with someone else's name and itinerary info but the passenger never noticed the discrepancy. I saw that happen one time. The good thing about tag swaps is it's usually easy to reunite the bags with their owners.
I can understand that. However I've heard many stories of the tag simply having the wrong airport.

While what you describe could have happened, it's just seems like an unlikely coincidence that the other tag would be to BCN when going to MAD.
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Old Nov 21, 16, 3:53 pm
  #19  
 
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Originally Posted by flyerCO View Post
I can understand that. However I've heard many stories of the tag simply having the wrong airport.

While what you describe could have happened, it's just seems like an unlikely coincidence that the other tag would be to BCN when going to MAD.
A passenger's tag can only have the wrong final destination if the bag were being checked on an itinerary with separate tickets. The agent has to manually type the other ticket's flight number and destination city. It's impossible for a tag to have the wrong final destination for itineraries one one ticket without any connections exceeding six hours.
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Old Nov 21, 16, 4:08 pm
  #20  
 
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Originally Posted by yogimax View Post
So Delta offers 2500 miles if your bags are delayed more than 20 minutes.

o.k., fair enough.

So our "Priority" bags with an LAS final destination, were shipped off to MSP instead of CVG (our connecting airport), despite being properly tagged.

To simplify the story, our bags were finally delivered in the middle of the night after a seven hour delay.

Compensation? 2500 miles.

Am I missing something here?
In July I was on a delayed flight from MSP-SNA. After several delays was moved to MSP-SAN. My bag was placed a plane MSP-LAX. My bags came to my hotel in Irvine at Noon, delaying meetings as my clothes and tools were there. DL gave me absolutely nothing for my troubles.
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Old Nov 21, 16, 4:14 pm
  #21  
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Originally Posted by Widgets View Post
A passenger's tag can only have the wrong final destination if the bag were being checked on an itinerary with separate tickets. The agent has to manually type the other ticket's flight number and destination city. It's impossible for a tag to have the wrong final destination for itineraries one one ticket without any connections exceeding six hours.
Thanks, that's what I thought.
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Old Nov 21, 16, 4:36 pm
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Originally Posted by BigDawg23 View Post
In July I was on a delayed flight from MSP-SNA. After several delays was moved to MSP-SAN. My bag was placed a plane MSP-LAX. My bags came to my hotel in Irvine at Noon, delaying meetings as my clothes and tools were there. DL gave me absolutely nothing for my troubles.
Did you try to purchase new clothes and submit a claim with receipts for reimbursement? You could've gotten a new outfit.
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