DL suspending ATL-BRU for the long term
#76
Join Date: Nov 2009
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#77
Join Date: Apr 2016
Programs: Flying blue
Posts: 11
Oh I see now. It says "Aircraft: Airbus a330-300", but seatmap still looks like an 767, it does not look like an A330-300?
#78
Join Date: Apr 2005
Location: New York, western US
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While Belgium as a tourist destination is debatable, it still remains the seat of the EU so travel demand will always be there. I'm just happy DL is keeping the JFK flight and hope they don't pull out of BRU completely, which is a Star Alliance strong-hold. (AA didn't service BRU before they acquired the routes from US airways)
#79
Join Date: Aug 2005
Location: SFO
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#80
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Brussels is also where NATO headquarters is located. I'd think that, combined with the EU headquarters, there can be quite a bit of business travel to Brussels. No idea how many flights are needed to support that traffic, but I'd imagine that NATO's presence contributes quite a bit.
However, since DL usually has relatively decent award availability on the BRU flights (compared to much of the rest of western Europe), I suspect that the BRU routes don't perform especially well for DL.
#82
Join Date: Apr 2016
Posts: 3
I am affected too.. Flight DL80 is still "on time" but cannot be found for new bookings. I called german delta hotline and they first told me they didnt know about it, and then they told me I have to call delta belgium, because the flight is from belgium and I automaticly get booked over delta belgium when departing from brussel. LOL? Delta belgium is not reachable by phone.. (Always getting "All lines are busy" error.. Tried about 50 times over 1.5 days)
I thought I would get better service when booking @ delta directly instead using a OTA.. Does not seem so
I thought I would get better service when booking @ delta directly instead using a OTA.. Does not seem so
Last edited by Schranzmaster; Apr 7, 2016 at 4:33 am Reason: Edit
#83
Join Date: Aug 2005
Location: SFO
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Posts: 1,395
I am affected too.. Flight DL80 is still "on time" but cannot be found for new bookings. I called german delta hotline and they first told me they didnt know about it, and then they told me I have to call delta belgium, because the flight is from belgium and I automaticly get booked over delta belgium when departing from brussel. LOL? Delta belgium is not reachable by phone.. (Always getting "All lines are busy" error.. Tried about 50 times over 1.5 days)
I thought I would get better service when booking @ delta directly instead using a OTA.. Does not seem so
I thought I would get better service when booking @ delta directly instead using a OTA.. Does not seem so
I always call directly to the US reservations line (elite line) using Skype on my computer.
#84
Join Date: Apr 2016
Posts: 3
Anybody sees chances to get a rebooking to frankfurt? They told me I only can choose between CDG, AMS, LUX or DUS... CDG is too far away... All other airports dont offer nonstop flights
#85
Join Date: Dec 2014
Posts: 1,879
I'm actually surprised Delta decided to cancel ATL-BRU instead of JFK-BRU.
ATL-BRU had slightly higher fares and Y load factors, and significantly higher J load factors:
http://seekingalpha.com/article/3960...terror-attacks
ATL-BRU had slightly higher fares and Y load factors, and significantly higher J load factors:
http://seekingalpha.com/article/3960...terror-attacks
#86
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I'm actually surprised Delta decided to cancel ATL-BRU instead of JFK-BRU.
ATL-BRU had slightly higher fares and Y load factors, and significantly higher J load factors:
http://seekingalpha.com/article/3960...terror-attacks
ATL-BRU had slightly higher fares and Y load factors, and significantly higher J load factors:
http://seekingalpha.com/article/3960...terror-attacks
I suspect DL didn't have a government contract for the JFK route (maybe they did for ATL which could explain the reported higher fares and perhaps coach load factors) but does anyone know what is the government contract carrier for various TATL routes to BRU?
#87
Join Date: Dec 2014
Posts: 1,879
That's surprising as I would expect JFK to get not only the business/diplomatic travel but also more European tourist interest as, with few exceptions, a Belgian coming to the USA would prefer to see NYC rather than Atlanta.
I suspect DL didn't have a government contract for the JFK route (maybe they did for ATL which could explain the reported higher fares and perhaps coach load factors) but does anyone know what is the government contract carrier for various TATL routes to BRU?
I suspect DL didn't have a government contract for the JFK route (maybe they did for ATL which could explain the reported higher fares and perhaps coach load factors) but does anyone know what is the government contract carrier for various TATL routes to BRU?
#88
Join Date: Apr 2016
Posts: 3
Still not happy... Filed a complain... Got response: Blah blah.. you still have to contact Delta Belgium... Delta Belgium Hotline is dead since days.
Tried calling Delta USA - 45min Waittime - Callback does not work from germany - No thanks!
Then tried twitter... First: Call the hotline Second: They rearranged me on a 15h30min Flight with 2 stops instead that they gave me the requested 13h30min route...
I dont know if somebody know fluege.de - It seems Delta Direct isnt better than Unister... And thats really a shame.
Tried calling Delta USA - 45min Waittime - Callback does not work from germany - No thanks!
Then tried twitter... First: Call the hotline Second: They rearranged me on a 15h30min Flight with 2 stops instead that they gave me the requested 13h30min route...
I dont know if somebody know fluege.de - It seems Delta Direct isnt better than Unister... And thats really a shame.
Last edited by Schranzmaster; Apr 8, 2016 at 2:47 am Reason: Edit
#89
Join Date: Aug 2005
Location: SFO
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Posts: 1,395
The first JFK-BRU flight has landed in BRU! The return flight will head back soon, and it looks like everything is off to a smooth start.
Press release from DL here: http://news.delta.com/delta-set-resu...-emotional-day
Press release from DL here: http://news.delta.com/delta-set-resu...-emotional-day
#90
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