Sep 24, 2019, 9:23 am
Last edit by: michab
The following website seems to allow you to preview the menu options ahead of time: http://cloud.o.delta.com/fltInfo
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
Pre-ordering Meals on Delta, the Definitive Thread
Jul 2, 2019, 12:25 pm
#1081
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
I would highly recommend doing it.
Jul 2, 2019, 12:48 pm
#1082
Join Date: Jul 2011
Programs: AA & DL / SPG & HGP
Posts: 1,723
Haha, I don't really use apps either, in many cases (website functionality suits me better).
No thanks, I'll hope some kind FTer will post a menu... like Karmic payoff for some post where I in the past helped someone (maybe someone realizes that a "auto special meal request set up" is keeping her/him from receiving the menu email).
Jul 2, 2019, 1:58 pm
#1083
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,921
Jul 2, 2019, 10:27 pm
#1085
Join Date: Feb 2019
Programs: Delta. AA, National EE, HH
Posts: 162
Jul 3, 2019, 6:47 am
#1086
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Haha, I don't really use apps either, in many cases (website functionality suits me better).
No thanks, I'll hope some kind FTer will post a menu... like Karmic payoff for some post where I in the past helped someone (maybe someone realizes that a "auto special meal request set up" is keeping her/him from receiving the menu email).
No thanks, I'll hope some kind FTer will post a menu... like Karmic payoff for some post where I in the past helped someone (maybe someone realizes that a "auto special meal request set up" is keeping her/him from receiving the menu email).
Added bonus is that DL will be able to actually give a response specific to your flight and not a re-posted menu that may or may not match what your options truly are, and confirm your selection all in the same place.
I don't use twitter either, but I have an account for which the sole purpose is communicating with airlines/hotels/etc. when appropriate.
Jul 3, 2019, 7:01 am
#1087
Join Date: Jul 2011
Programs: AA & DL / SPG & HGP
Posts: 1,723
No offense intended, but you have likely spent more time posting in this FT thread than it would have taken to go to the twitter website, create an account, and send a message to DL.
Added bonus is that DL will be able to actually give a response specific to your flight and not a re-posted menu that may or may not match what your options truly are, and confirm your selection all in the same place.
I don't use twitter either, but I have an account for which the sole purpose is communicating with airlines/hotels/etc. when appropriate.
Added bonus is that DL will be able to actually give a response specific to your flight and not a re-posted menu that may or may not match what your options truly are, and confirm your selection all in the same place.
I don't use twitter either, but I have an account for which the sole purpose is communicating with airlines/hotels/etc. when appropriate.
But I like FT, I have no issue with my time spent on the site. I hate twitter (what I know of it, not having downloaded an app). I know how to use a browser to read a feed, but I have no interest in becoming a subscriber, using the app.
It's not like twitter is the only solution to my query... why are so many trying to pump my using twitter? I get it, twitter might help, thank you. Next?
...Just hoping someone might post a menu, the posts up-thread are full of menu images, is it such an unusual request?
Again, thanks for any assistance.
Jul 3, 2019, 7:47 am
#1088
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
But I like FT, I have no issue with my time spent on the site. I hate twitter (what I know of it, not having downloaded an app). I know how to use a browser to read a feed, but I have no interest in becoming a subscriber, using the app.
It's not like twitter is the only solution to my query... why are so many trying to pump my using twitter? I get it, twitter might help, thank you. Next?
...Just hoping someone might post a menu, the posts up-thread are full of menu images, is it such an unusual request?
Again, thanks for any assistance.
It's not like twitter is the only solution to my query... why are so many trying to pump my using twitter? I get it, twitter might help, thank you. Next?
...Just hoping someone might post a menu, the posts up-thread are full of menu images, is it such an unusual request?
Again, thanks for any assistance.
You also don't even need to read anything on the site to DM Delta or other airlines and hotels. DL Twitter team quickly helped me on my 2 recent international flights when no pre-order e-mail came.
As an FYI I hate Twitter and resisted for a long time but gladly use it for travel after reading about it in this forum. You don't ever have to read anything on the site to DM Delta or any other company At the end of the day people were just tryingto help you. Hopefully someone will get you a menu.
As an FYI Here is the response I got in about 2 minutes when I sent a DM for no pre-order e-mail in mid-June:
Looks like your choices are:
1.)PRAWNS IN THAI COCONUT SAUCE with pineapple fried rice, pak choy, fresh coriander and thai chilies
2.) SEARED BEEF TENDERLOIN with wild garlic mashed potatoes, mixed spring vegetables and balsamico PX jus
3. ) ROASTED CHICKEN BREAST on a potato leek ragout with runner beans and smoked tomato arugula salad
4.) SPRING VEGETABLE AND RICOTTA RAVIOLETTI* with roman vegetables and lemon cream sauce *vegetarian selection HNW
Jul 3, 2019, 8:12 am
#1089
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,921
And because it presents an easy channel through which you could have already gotten the menu AND confirmed your meal selection by now, and yes, without any subscriptions or apps.
But now it just seems like you're digging in and being stubborn, which tends to make people curious
But ultimately you don't owe anyone any reasons beyond "I don't feel like using Twitter" so do whatever makes you happy
if that includes doing things the hard way, that's your choice.It's a totally reasonable request. Hopefully someone else will fly a route that has the exact same menu as the one for your flight and will see or remember this thread and post an image for you, before your flight rolls around.
Jul 3, 2019, 8:27 am
#1090
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
If you get a flat tire on a random back road in the middle of nowhere, it is certainly a solution to put a "need help" sign on your windshield and then wait around hoping someone drives by who is willing to pull over and change your tire for you. Or, you could just get out, open the trunk, and change the tire.
Of course, ultimately your choice.
Jul 3, 2019, 10:41 am
#1091
Join Date: Feb 2013
Programs: Hilton Diamond
Posts: 4,250
Jul 3, 2019, 11:18 am
#1092
Join Date: Jul 2011
Programs: AA & DL / SPG & HGP
Posts: 1,723
Twitter is not the only solution but they would have solved your problem already. Also you don't have to download an app to use Twitter (just go to www.twitter.com on any browser).
You also don't even need to read anything on the site to DM Delta or other airlines and hotels. DL Twitter team quickly helped me on my 2 recent international flights when no pre-order e-mail came.
As an FYI I hate Twitter and resisted for a long time but gladly use it for travel after reading about it in this forum. You don't ever have to read anything on the site to DM Delta or any other company At the end of the day people were just tryingto help you. Hopefully someone will get you a menu.
As an FYI Here is the response I got in about 2 minutes when I sent a DM for no pre-order e-mail in mid-June:
Looks like your choices are:
1.)PRAWNS IN THAI COCONUT SAUCE with pineapple fried rice, pak choy, fresh coriander and thai chilies
2.) SEARED BEEF TENDERLOIN with wild garlic mashed potatoes, mixed spring vegetables and balsamico PX jus
3. ) ROASTED CHICKEN BREAST on a potato leek ragout with runner beans and smoked tomato arugula salad
4.) SPRING VEGETABLE AND RICOTTA RAVIOLETTI* with roman vegetables and lemon cream sauce *vegetarian selection HNW
You also don't even need to read anything on the site to DM Delta or other airlines and hotels. DL Twitter team quickly helped me on my 2 recent international flights when no pre-order e-mail came.
As an FYI I hate Twitter and resisted for a long time but gladly use it for travel after reading about it in this forum. You don't ever have to read anything on the site to DM Delta or any other company At the end of the day people were just tryingto help you. Hopefully someone will get you a menu.
As an FYI Here is the response I got in about 2 minutes when I sent a DM for no pre-order e-mail in mid-June:
Looks like your choices are:
1.)PRAWNS IN THAI COCONUT SAUCE with pineapple fried rice, pak choy, fresh coriander and thai chilies
2.) SEARED BEEF TENDERLOIN with wild garlic mashed potatoes, mixed spring vegetables and balsamico PX jus
3. ) ROASTED CHICKEN BREAST on a potato leek ragout with runner beans and smoked tomato arugula salad
4.) SPRING VEGETABLE AND RICOTTA RAVIOLETTI* with roman vegetables and lemon cream sauce *vegetarian selection HNW
Quite useful, thanks. Given you hate twitter and resisted and found it useful, I'm interested. So, how does one DM Delta on twitter on a laptop... go to a twitter.com page or a delta.com page? I have no DM in my Delta app on phone (DL is rolling that out, not on mine yet, but I saw emails saying it is coming).
(off topic now, but should we care?)
Jul 3, 2019, 11:55 am
#1093
Join Date: Feb 2019
Programs: Delta. AA, National EE, HH
Posts: 162
Quite useful, thanks. Given you hate twitter and resisted and found it useful, I'm interested. So, how does one DM Delta on twitter on a laptop... go to a twitter.com page or a delta.com page? I have no DM in my Delta app on phone (DL is rolling that out, not on mine yet, but I saw emails saying it is coming).
(off topic now, but should we care?)
(off topic now, but should we care?)
Jul 3, 2019, 11:55 am
#1094
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
Quite useful, thanks. Given you hate twitter and resisted and found it useful, I'm interested. So, how does one DM Delta on twitter on a laptop... go to a twitter.com page or a delta.com page? I have no DM in my Delta app on phone (DL is rolling that out, not on mine yet, but I saw emails saying it is coming).
(off topic now, but should we care?)
(off topic now, but should we care?)
Last edited by apodo77; Jul 3, 2019 at 12:05 pm
Jul 3, 2019, 12:19 pm
#1095
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,921
... although there is apparently a widespread outage going on that is affecting Twitter and specifically direct messages (also Facebook, WhatsApp, Instagram) so today might not have been the best day for us to be pushing this point 
