Last edit by: michab
The following website seems to allow you to preview the menu options ahead of time: http://cloud.o.delta.com/fltInfo
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
Pre-ordering Meals on Delta, the Definitive Thread
#916
Join Date: Aug 2003
Location: msp
Programs: DL Plat, Marriott Gold, Hilton Gold
Posts: 798
#917
Join Date: Dec 2003
Location: NYC
Posts: 6,407
#918
Join Date: Jun 2003
Location: Tampa, FL
Programs: Hilton Diamond, Delta Platinum
Posts: 1,732
Got the pre-order yesterday for a flight tomorrow in D1. Not impressed with the options:
Crab Cake
Braised Short Rib
Stuffed shells (vegetarian option)
Chicken Meatballs
I don't eat meat, but eat fish (no shellfish). In all the flights I've had in J / F over the years (at least 30-40 segments over the pond), there has almost always been at least one fish dish I could choose from. I don't order a special meal because I can always get something from the choices. Not very impressed with the options for this trip. I'd have to say the worst selection I've ever seen in J.
Crab Cake
Braised Short Rib
Stuffed shells (vegetarian option)
Chicken Meatballs
I don't eat meat, but eat fish (no shellfish). In all the flights I've had in J / F over the years (at least 30-40 segments over the pond), there has almost always been at least one fish dish I could choose from. I don't order a special meal because I can always get something from the choices. Not very impressed with the options for this trip. I'd have to say the worst selection I've ever seen in J.
#919
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,411
Offering a non-vegan vegetarian meal that includes dairy and sometimes eggs is commonplace. It meets the dietary needs of many people, not just vegetarians. For example, many people who eat kosher but who are not extremely strict will opt for a vegetarian rather than the kosher meals with all of their sealed containers. People who eat some meats but others, etc.
#920
Join Date: Dec 2003
Location: NYC
Posts: 6,407
Offering a non-vegan vegetarian meal that includes dairy and sometimes eggs is commonplace. It meets the dietary needs of many people, not just vegetarians. For example, many people who eat kosher but who are not extremely strict will opt for a vegetarian rather than the kosher meals with all of their sealed containers. People who eat some meats but others, etc.
#921
Join Date: Jul 2012
Location: MSP
Programs: Delta PM, Hyatt Discoverist, Hertz PC
Posts: 2,303
Well, while I did get to pre-order my meal, the FA said there was no record of any pre-orders on the flight. I still got the burger I ordered though — and the other option was the tandoori chicken (though it was a salad, which I don't recall being mentioned in the email).
#922
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,411
Yes. The issue is that, while it's commonplace to offer lacto/ovo veg, it's unusual to actually deliver it. From what I can tell, most airlines deliver a vegan meal even if lacto/ovo is chosen. I was wondering if DL is likely to deliver a non-vegan lacto-ovo vegetarian meal if that's what was ordered.
#923
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 26,951
Well, while I did get to pre-order my meal, the FA said there was no record of any pre-orders on the flight. I still got the burger I ordered though — and the other option was the tandoori chicken (though it was a salad, which I don't recall being mentioned in the email).
#927
Join Date: Feb 2008
Programs: DL 4MM; DM
Posts: 1,395
Yesterday (Friday afternoon) I text @Delta Twitter asking them to have the preorder email sent after I used a weather waiver for a flight late Sunday. Had to go back and forth with the agent about special meal vs preorder. After we get that straightened out the agent says I took care of it for you. So, I wait and wait for the email. It never arrives. I call the Diamond line this morning. After more back and forth come to find out the reason why. Rather than having the email sent, the Twitter agent just made a selection for me. It was not what I would have ordered (was chicken-which I despise), so I asked the diamond agent to cancel it since she couldn’t figure out how to find what the other offerings for the flight were.
Amazing how difficult it seems to be for Delta to get something right that AA has done for years.
And more proof Delta Twitter has gone waaaaay downhill.
Amazing how difficult it seems to be for Delta to get something right that AA has done for years.
And more proof Delta Twitter has gone waaaaay downhill.
#928
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,273
Yesterday (Friday afternoon) I text @Delta Twitter asking them to have the preorder email sent after I used a weather waiver for a flight late Sunday. Had to go back and forth with the agent about special meal vs preorder. After we get that straightened out the agent says I took care of it for you. So, I wait and wait for the email. It never arrives. I call the Diamond line this morning. After more back and forth come to find out the reason why. Rather than having the email sent, the Twitter agent just made a selection for me. It was not what I would have ordered (was chicken-which I despise), so I asked the diamond agent to cancel it since she couldn’t figure out how to find what the other offerings for the flight were.
Amazing how difficult it seems to be for Delta to get something right that AA has done for years.
And more proof Delta Twitter has gone waaaaay downhill.
Amazing how difficult it seems to be for Delta to get something right that AA has done for years.
And more proof Delta Twitter has gone waaaaay downhill.
#929
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Yesterday (Friday afternoon) I text @Delta Twitter asking them to have the preorder email sent after I used a weather waiver for a flight late Sunday. Had to go back and forth with the agent about special meal vs preorder. After we get that straightened out the agent says I took care of it for you. So, I wait and wait for the email. It never arrives. I call the Diamond line this morning. After more back and forth come to find out the reason why. Rather than having the email sent, the Twitter agent just made a selection for me. It was not what I would have ordered (was chicken-which I despise), so I asked the diamond agent to cancel it since she couldn’t figure out how to find what the other offerings for the flight were.
Amazing how difficult it seems to be for Delta to get something right that AA has done for years.
And more proof Delta Twitter has gone waaaaay downhill.
Amazing how difficult it seems to be for Delta to get something right that AA has done for years.
And more proof Delta Twitter has gone waaaaay downhill.
#930
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,577
Have a TPA-DTW-PDX itinerary on Tuesday. Just got the e-mail for TPA-DTW but nothing yet for DTW-PDX.I am hoping to do an SDC but made a choice just in case. Choices were:
LEMONGRASS CHICKEN
served over red curry coconut rice
ANTIPASTI PLATE
roast beef, turkey, grilled chicken breast; gruyere, brie and sharp cheddar cheeses; pearl onions and grape tomatoes
LEMONGRASS CHICKEN
served over red curry coconut rice
ANTIPASTI PLATE
roast beef, turkey, grilled chicken breast; gruyere, brie and sharp cheddar cheeses; pearl onions and grape tomatoes
Last edited by apodo77; Mar 9, 2019 at 3:52 pm