Sep 24, 2019, 9:23 am
Last edit by: michab
The following website seems to allow you to preview the menu options ahead of time: http://cloud.o.delta.com/fltInfo
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
Pre-ordering Meals on Delta, the Definitive Thread
Feb 14, 2019, 6:35 am
#811
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
Personally, I've never been a fan of Delta breakfast meals and typically skip it, even on long-haul flights. I'd rather eat at the hotel or Sky Club before departure or wait for landing and grab something, say at the excellent Virgin Atlantic arrivals lounge in London.
Feb 14, 2019, 5:24 pm
#813
Join Date: Oct 2016
Location: STL
Programs: DL - PM
Posts: 226
Before I get flamed with WFBF, I understand that I have no right to complain about my meal choice if I got a free upgrade. It's just an observation.
Feb 14, 2019, 7:15 pm
#814
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Slightly OT, but sometimes I think I'm the only one here who doesn't swoon over the VS Revivals lounge. It's nice that the shower wait is usually pretty short, but the food is just okay and I find the whole place small and stuffy all the time.
If I have a meeting to get to I'll grab a coffee and shower and then get out as quick as I can. Otherwise, I much prefer just getting straight into the city and freshening up properly at my hotel or apartment.
Feb 15, 2019, 5:24 am
#815
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
Slightly OT, but sometimes I think I'm the only one here who doesn't swoon over the VS Revivals lounge. It's nice that the shower wait is usually pretty short, but the food is just okay and I find the whole place small and stuffy all the time.
If I have a meeting to get to I'll grab a coffee and shower and then get out as quick as I can. Otherwise, I much prefer just getting straight into the city and freshening up properly at my hotel or apartment.
If I have a meeting to get to I'll grab a coffee and shower and then get out as quick as I can. Otherwise, I much prefer just getting straight into the city and freshening up properly at my hotel or apartment.
Feb 15, 2019, 7:08 am
#817
Join Date: Oct 2018
Posts: 15
I got one for our return trip from CZM-MSP on 2/09, but not the outbound (which is a "domestic flight" for these purposes). And, flight attendants on the return flight were oblivious to the fact that 1/2 the cabin has "chosen" in advance, so not sure how "useful" the choice was. It was the same exact choices as we were offered in advance, so it's not like you got different stuff. Just increasing the chances you got your first choice, I think.
ETA: I got the email on Thursday for a Sat pm flight.
ETA: I got the email on Thursday for a Sat pm flight.
Feb 15, 2019, 7:48 am
#818
Join Date: Aug 2011
Location: DCA
Programs: DL DM, 1MM
Posts: 102
Feb 15, 2019, 7:48 am
#819
Join Date: May 2015
Location: NYC/Paris
Programs: DL Diamond
Posts: 111
This is definitely a potential downside of an otherwise fantastic change. We're much less likely to get our first choice meal after a gate upgrade.
Before I get flamed with WFBF, I understand that I have no right to complain about my meal choice if I got a free upgrade. It's just an observation.
Before I get flamed with WFBF, I understand that I have no right to complain about my meal choice if I got a free upgrade. It's just an observation.
Feb 15, 2019, 8:14 am
#820
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
This is definitely a potential downside of an otherwise fantastic change. We're much less likely to get our first choice meal after a gate upgrade.
Before I get flamed with WFBF, I understand that I have no right to complain about my meal choice if I got a free upgrade. It's just an observation.
Before I get flamed with WFBF, I understand that I have no right to complain about my meal choice if I got a free upgrade. It's just an observation.
It's not like the pre-orders are equivalent to people ordering ahead of you onboard and perhaps taking the choice you would have wanted -- the pre-orders lock in certain people and then I'd imagine they do some rebalancing of what they load for the remaining meals.
Of course, if you're last to order, you're last to order, but that was sometimes the case with a gate upgrade anyway.
Feb 15, 2019, 10:53 am
#822
Join Date: Oct 2016
Location: STL
Programs: DL - PM
Posts: 226
But that shouldn't actually be the case right? Say before Delta was loading 8 eggs and 8 oatmeals for a 16-seat cabin. Now if 10 people pre-order eggs, in theory I would think they would load 3 eggs and 3 oatmeals for the remaining seats, some of which will be at-the-gate upgrades. (Or maybe they would load 4 eggs and 2 oatmeals since the pre-order trend suggested greater demand for eggs, but regardless...)
It's not like the pre-orders are equivalent to people ordering ahead of you onboard and perhaps taking the choice you would have wanted -- the pre-orders lock in certain people and then I'd imagine they do some rebalancing of what they load for the remaining meals.
Of course, if you're last to order, you're last to order, but that was sometimes the case with a gate upgrade anyway.
It's not like the pre-orders are equivalent to people ordering ahead of you onboard and perhaps taking the choice you would have wanted -- the pre-orders lock in certain people and then I'd imagine they do some rebalancing of what they load for the remaining meals.
Of course, if you're last to order, you're last to order, but that was sometimes the case with a gate upgrade anyway.
Feb 15, 2019, 10:59 am
#823
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,358
just got another "Pre-Order Your Delta One Meal" email -- it's for the 0035 SEA-MSP redeye, lol
so the interesting thing here is that, at T-24, I'm going to SDC off that flight to an afternoon flight ... I'm curious if I'll be able to pre-order for that meal service flight, since the 24-hour window will still be open
so the interesting thing here is that, at T-24, I'm going to SDC off that flight to an afternoon flight ... I'm curious if I'll be able to pre-order for that meal service flight, since the 24-hour window will still be open
Feb 15, 2019, 1:28 pm
#824
Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL DM 1.929MM, Hilton Lifetime Diamond, IHG Platinum, Avis CHM, Marriott Titanium (lifetime gold)
Posts: 7,857
I did a buyup yesterday for a flight on Sunday. It was less than 72 hours out, so I guess no e-mail for me......
Maybe on the return. Both would be lunch anyway.
Maybe on the return. Both would be lunch anyway.