Last edit by: michab
The following website seems to allow you to preview the menu options ahead of time: http://cloud.o.delta.com/fltInfo
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
Pre-ordering Meals on Delta, the Definitive Thread
#31
Suspended
Original Poster
Join Date: Aug 2009
Location: Look up - On a ✈ DELTA ✈ jet NOW!
Programs: Blogger & Delta Diamond Medallion Million Miler
Posts: 4,174
In fact, outside of this topic, I would like to see listed when you are picking a flight just what the meal choices are. I can see, for example, connecting LAX-MSP vs LAX-DTW (if seat is the same) if the meal choice is a better on one route vs the other on my way to SBN. @:-)
#32
Join Date: Sep 2013
Programs: DL PM, 1MM, DL SC, Kimpton Inner Circle
Posts: 2,416
I'm all in favor of this, especially given how often these days I find myself paying in advance for a GAP fare to sit up front. I never minded FEBO in theory, just that in practice the order of service seemed more to depend on the individual FA.
#33
Join Date: Dec 2008
Location: Mostly living in the basement
Programs: Newly minted free agent; MR LT(!)TE, HH SE, BA SECM, DL MM, UA PS, 2V Fanboi, CBP GE
Posts: 5,106
Back on topic, I'm all in favor of this service. Indeed, I've had it for years traveling internationally in Y (via SPML). I can't even remember the last time I got a gate upgrade... in the unlikely event it were to happen I'd probably already have food with me.
#34
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,895
The supposed AA policy of E/W N/S that was referred to is the subject of this thread:
http://www.flyertalk.com/forum/ameri...-sep-14-a.html
http://www.flyertalk.com/forum/ameri...-sep-14-a.html
#35
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,895
#36
Join Date: Jun 2013
Programs: AA EXP,LFP~3 MM; MarriottRewards, LFP; Avis 1st; Hertz Gold
Posts: 150
The supposed AA policy of E/W N/S that was referred to is the subject of this thread:
http://www.flyertalk.com/forum/ameri...-sep-14-a.html
http://www.flyertalk.com/forum/ameri...-sep-14-a.html
I just think it is fun to cross-post AA stuff over here, but I was born an anarchist.
#37
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,895
Thanks. My biggest challenge on FT is keeping track of threads (obviously I read more than post). It will be interesting to ready why you say "supposed policy" since I saw it in the official rules (not that that matters much in RL).
I just think it is fun to cross-post AA stuff over here, but I was born an anarchist.
I just think it is fun to cross-post AA stuff over here, but I was born an anarchist.
#38
FlyerTalk Evangelist
Join Date: Jun 2015
Location: Back in Reds Country (DAY/CVG). Previously: SEA & SAT.
Programs: DL PM 1MM, AA PLAT, UA Silver, Marriott Bonvoy Titanium
Posts: 10,334
Good news at DL ^ Glad they're finally catching up to AA on this one, as I hate playing the FEBO game. For one FEBO is inconsistent at best and yet I prefer bulkheads in most cases so if it is followed on an odd-numbered flight, I'm at the end of the line for meal choice, so on an odd-numbered flight, I have to decide between "middle of the cabin" and then not caring too much if FEBO is followed or picking the bulkhead and hoping FEBO isn't followed.
The only other "issue" I see is SDC with FC fares, but I guess that's not too much different now when you didn't have a choice anyway (you just have to hope there's an extra of the choice you wanted loaded onto the plane).
The only other "issue" I see is SDC with FC fares, but I guess that's not too much different now when you didn't have a choice anyway (you just have to hope there's an extra of the choice you wanted loaded onto the plane).
#39
Join Date: Sep 2013
Programs: DL PM, 1MM, DL SC, Kimpton Inner Circle
Posts: 2,416
...I prefer bulkheads in most cases so if it is followed on an odd-numbered flight, I'm at the end of the line for meal choice, so on an odd-numbered flight, I have to decide between "middle of the cabin" and then not caring too much if FEBO is followed or picking the bulkhead and hoping FEBO isn't followed.
#40
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
Posts: 5,292
#41
Join Date: Mar 2015
Location: Seattle
Programs: DL DM, Marriott Gold
Posts: 609
Since I've rarely not received my first choice and I don't have food allergies or an extreme aversion to any specific food, this isn't a big deal for me. However, if it's like the Singapore Airlines version where you get to preselect from a bunch of different choices, not just the two that would be catered anyway, then that would be very cool.
#42
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
Posts: 5,292
Since I've rarely not received my first choice and I don't have food allergies or an extreme aversion to any specific food, this isn't a big deal for me. However, if it's like the Singapore Airlines version where you get to preselect from a bunch of different choices, not just the two that would be catered anyway, then that would be very cool.
#44
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,798
Pre-order was one of the only redeeming qualities of AA domestic F. I'm glad that DL is catching up. Unfortunately for me, the majority of my flying is from BOS to DTW so, lite bites for me