Sep 24, 2019, 9:23 am
Last edit by: michab
The following website seems to allow you to preview the menu options ahead of time: http://cloud.o.delta.com/fltInfo
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
Pre-ordering Meals on Delta, the Definitive Thread
Aug 11, 2019, 6:40 pm
#1171
Join Date: Nov 2013
Programs: AA Lifetime Platinum; Amex Plat; Four Seasons; Fairmont; HH; etc.; "Retirees-In-Training"
Posts: 658
Barring significant IRROPS where they are prioritizing people actively traveling that day, getting a reasonably quick (within a few hours) resolution like this via Twitter is pretty standard.
I also don't use Twitter regularly and have had my beef with DL Twitter specifically in the past. But, it is the perfect channel for non-time-sensitive stuff like this.
There have been others in this thread steadfastly resistant to Twitter in general. All I'd say on that is tou don't have to like it, but realize it is a tool available to you as a customer, and it is the right tool for certain situations.
I also don't use Twitter regularly and have had my beef with DL Twitter specifically in the past. But, it is the perfect channel for non-time-sensitive stuff like this.
There have been others in this thread steadfastly resistant to Twitter in general. All I'd say on that is tou don't have to like it, but realize it is a tool available to you as a customer, and it is the right tool for certain situations.
) Using Twitter as a *private* DM is quite different that "broadcasting", etc.It did work. And when I wrote "Their response time was astonishingly fast", I really meant "astonishingly"... as in, within a minute mostly, and the longest time (on a different day) was maybe 3 minutes. That is pretty amazing. I guess there was *nothing* else going wrong anywhere!
GC
Aug 11, 2019, 8:58 pm
#1172
Join Date: May 2004
Location: formerly Gold now Diamond, formerly MSY, now LAX, formerly NW, now DL
Programs: Hyatt Plat, Hilton Gold, SPG Gold, Delta Diamond/1MM
Posts: 4,635
LAX-ATLSTEEL-CUT OATMEAL AND QUINOA
TURKEY BACON AND CHEDDAR OMELET
ATL-BRUHERB MARINATED CHICKEN
FRESH MOZZARELLA LASAGNA*
BEEF TENDERLOIN
HALIBUT
STEEL-CUT OATMEAL AND QUINOA
with peaches, pineapple, apples, almonds, & cranberries
TURKEY BACON AND CHEDDAR OMELET
served with seasoned potatoes and Italian chicken sausage
ATL-BRU
HERB MARINATED CHICKEN
with lemon and parsley rice, a medley of roasted zucchini, yellow peppers and grape tomatoes, served with tzatziki sauce
FRESH MOZZARELLA LASAGNA*
with Calabrian tomato sauce
*vegetarian selection
BEEF TENDERLOIN
with yukon gold mashed potatoes, green beans and shallots served with mushroom demi-glace
HALIBUT
with corn mousseline served with grape tomato, red onion and fresh tarragon salad
Aug 20, 2019, 10:03 am
#1173
Join Date: Dec 2009
Posts: 337
AeroMexico now seems to allow you to select meal
Got an email today for flight from SFO to MEX over the weekend.
While online I also saw could select meal for MEX to ICN.
Maybe its known already. But not sure, and seems AeroMexico does not have its own Forum.
While online I also saw could select meal for MEX to ICN.
Maybe its known already. But not sure, and seems AeroMexico does not have its own Forum.
Aug 20, 2019, 10:33 am
#1174
Join Date: Apr 2001
Location: DL: PM/2M; UA: 1K; AA: Plat/2MM; SQ: PPS; US: Plat; Starwood: Plat; Hilton: Diam Hyatt: Diam; Loews Plat; Avis: Chair.
Posts: 1,681
Aug 23, 2019, 3:32 pm
#1175
Join Date: Mar 2015
Posts: 1,618
Upcoming Flight:
- Grilled Chicken Salad (asparagus, strawberry and oranges, with balsamic vinaigrette)
- Shredded BBQ Chicken Sliders (on brioche rolls)
Aug 23, 2019, 9:00 pm
#1176
formerly wchinchen
Join Date: Sep 2013
Location: Honolulu
Programs: AA CK, UA 1K, Hyatt Globalist
Posts: 1,252
SEA to HNL upcoming
Asian Barbeque Short rib over jasmine rice with scallions, Fresno peppers, broccoli, and toasted seaseme seed
Grilled Salmon with tomato bacon jam, sugar snap pea, carrot, mushroom, and potato hash.
Asian Barbeque Short rib over jasmine rice with scallions, Fresno peppers, broccoli, and toasted seaseme seed
Grilled Salmon with tomato bacon jam, sugar snap pea, carrot, mushroom, and potato hash.
Aug 25, 2019, 5:24 pm
#1177
Join Date: Sep 2003
Location: Cut Off, LA,
Programs: -- DL DM, MR Lifetime TE, HH Diamond, National Something???
Posts: 618
Ordering meals on international flights question
We are flying Business Class DTW-CDG rt September 5 and returning September 18. Will I receive an email asking me to make meal selections before the flights like is done when flying within the states?
I called the Delta 800 number and the customer representative did not understand what I was asking about. I called a second time and the representative said the ability to make meal selections on flights within the states did not exist and also did not exist for international flights but I could order specialty meals through her.
Thanks.........Lane
I called the Delta 800 number and the customer representative did not understand what I was asking about. I called a second time and the representative said the ability to make meal selections on flights within the states did not exist and also did not exist for international flights but I could order specialty meals through her.
Thanks.........Lane
Aug 25, 2019, 5:30 pm
#1178
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
Yes you should get the email:
If for whatever reason you do not I would suggest reaching out to the Twitter team.
On another note it amazes that DL agents still have a problem with SDC rules (years later on paid F) and other things like this. Makes one wonder what the actual training is.
If for whatever reason you do not I would suggest reaching out to the Twitter team.
On another note it amazes that DL agents still have a problem with SDC rules (years later on paid F) and other things like this. Makes one wonder what the actual training is.
Aug 25, 2019, 8:12 pm
#1179
Join Date: May 2015
Location: DCA
Programs: AA EXP, DL FO, Marriott Titanium
Posts: 6,712
Yes you should get the email:
If for whatever reason you do not I would suggest reaching out to the Twitter team.
On another note it amazes that DL agents still have a problem with SDC rules (years later on paid F) and other things like this. Makes one wonder what the actual training is.
If for whatever reason you do not I would suggest reaching out to the Twitter team.
On another note it amazes that DL agents still have a problem with SDC rules (years later on paid F) and other things like this. Makes one wonder what the actual training is.
I wouldn't be surprised if there's also an enforced culture of "make things that cost Delta money more difficult" even if that means feigning ignorance of basic rules. SDC almost certainly costs Delta money, hence the higher-level reluctance to streamline the process.
As to the meal pre-order system, it's already haphazard (AA's process is vastly superior), so I wouldn't expect it to be widely known among Delta employees.
Aug 25, 2019, 8:41 pm
#1180
Join Date: Aug 2019
Posts: 13
Pre-ordering Delta One Meal JFK to LHR
Just got my email from Delta to preselect my meal for my trip on Wednesday. It's my second time flying in business so not that familiar with what's generally good to select or avoid. If anyone has some insight or has had any of these with Delta it would be much appreciated.
1) Braised Short Rib - mascarpone polenta, pepperonata, haricot verts, black pepper jus
2) Slow Roasted Chicken Breast - pearl couscous, broccolini, tomato-pecorino pesto
3) Baked Rigatoni - basil cream, parmigiana-reggiano, Swiss chard, summer vegetables
4) Shrimp Scampi - potato puree, sautéed spinach, summer squash
Also, does anyone know if I will be able to use the Virgin Atlantic Clubhouse at JFK if it's a direct flight to LHR (and the Virgin Atlantic Revivals Lounge in LHR)? I booked my flight through Delta and it's a Delta flight if it means anything. Thanks!
1) Braised Short Rib - mascarpone polenta, pepperonata, haricot verts, black pepper jus
2) Slow Roasted Chicken Breast - pearl couscous, broccolini, tomato-pecorino pesto
3) Baked Rigatoni - basil cream, parmigiana-reggiano, Swiss chard, summer vegetables
4) Shrimp Scampi - potato puree, sautéed spinach, summer squash
Also, does anyone know if I will be able to use the Virgin Atlantic Clubhouse at JFK if it's a direct flight to LHR (and the Virgin Atlantic Revivals Lounge in LHR)? I booked my flight through Delta and it's a Delta flight if it means anything. Thanks!
Aug 25, 2019, 9:36 pm
#1183
Join Date: Dec 2006
Location: MCO
Programs: Delta 360/DM/3MM, Hilton Diamond, Marriott Ambassador
Posts: 725
We are flying Business Class DTW-CDG rt September 5 and returning September 18. Will I receive an email asking me to make meal selections before the flights like is done when flying within the states?
I called the Delta 800 number and the customer representative did not understand what I was asking about. I called a second time and the representative said the ability to make meal selections on flights within the states did not exist and also did not exist for international flights but I could order specialty meals through her.
Thanks.........Lane
I called the Delta 800 number and the customer representative did not understand what I was asking about. I called a second time and the representative said the ability to make meal selections on flights within the states did not exist and also did not exist for international flights but I could order specialty meals through her.
Thanks.........Lane
Aug 26, 2019, 7:25 am
#1185
Join Date: Mar 2016
Location: UK
Programs: VS Gold
Posts: 512
