Last edit by: michab
The following website seems to allow you to preview the menu options ahead of time: http://cloud.o.delta.com/fltInfo
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
The Delta App lets you pre-select meals 7 days prior to departure. You may or may not receive an email around the same time (it's inconsistent whether you even receive an email). On the "MY TRIPS" tab, any eligible trip in the list will have a SELECT YOUR ENTREE button; this also appears if you tap on a trip and are viewing the individual trip details. The app is able to handle selections for multiple passengers traveling on the same record (i.e. you will be able to make selections on behalf of traveling companions)
Sample screenshot:
PRE-COVID: If you don't get the email, or only one of multiple passengers receives the email*, you can ask a phone or Twitter/FB agent for the choices, and they can make your selection up until T-24h (not all agents are sharp about this, so you may need to explain that you want to pre-order a regular meal, *not* one of the special vegetarian/Kosher meals etc. HUCA as needed) Nowadays it is unclear if agents can even still do this (or if just the average phone/chat agent does not know how to do so anymore)
*If this happens, double check that you have an email address (for each passenger) in the reservation. (But this can happen at random anyway even if you do have an email address listed.)
Pre-ordering Meals on Delta, the Definitive Thread
#151
Join Date: Jan 2010
Programs: AA Plat 2MM/UA G MM/DL MM DM 2015/BA Silver/Hyatt Diamond
Posts: 3,103
I have a little wager to offer you . . .
(1) We flip a coin 10 times. If the number of heads isn't 5, you pay me $10 each for the difference (either way, it represents an unhappy customer). Repeat 10 times. This is the probability of being unhappy with 10 passengers.
(2) We flip a coin 100 times. If the number of heads isn't 50, I pay you $10 each for the difference (either way). This is the probability of being unhappy with 100 customers.
You say they're equal, so that would be a fair bet. I'll pay you $20 to do it.
(1) We flip a coin 10 times. If the number of heads isn't 5, you pay me $10 each for the difference (either way, it represents an unhappy customer). Repeat 10 times. This is the probability of being unhappy with 10 passengers.
(2) We flip a coin 100 times. If the number of heads isn't 50, I pay you $10 each for the difference (either way). This is the probability of being unhappy with 100 customers.
You say they're equal, so that would be a fair bet. I'll pay you $20 to do it.
To do this correctly, since I am flying 10 flights, so should you.
Or alternatively, we both fly one flight.
Remember, the proposition was, the probability of not getting your meal on a flight is independent of the number of passengers on that flight, ceteris paribus.
#152
Join Date: Aug 2012
Location: SLC
Programs: DL FO, KM, & 1.7MM; UA nothing; HH♦; National EE
Posts: 6,344
Your experiment is not based on probabilities but rather on raw numbers.
To do this correctly, since I am flying 10 flights, so should you.
Or alternatively, we both fly one flight.
Remember, the proposition was, the probability of not getting your meal on a flight is independent of the number of passengers on that flight, ceteris paribus.
To do this correctly, since I am flying 10 flights, so should you.
Or alternatively, we both fly one flight.
Remember, the proposition was, the probability of not getting your meal on a flight is independent of the number of passengers on that flight, ceteris paribus.
You're proposing to do a one-time experiment and then use anecdotal evidence to settle the question. Not exactly a statistically valid proposal.
#153
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Thanks, TrojanTraveler and MSPeconomist; all of the talk about differentiations in service got me thinking about what the FAs actually see on the manifests. Then I recalled, from way back when on a transpac flight with UA wondering in the galley and noticing that the manifests had $$$ signs next to the various FF statuses. I remember thinking that the $ signs were hilarious. I guess they were generated by Fastair or Apollo or whatever system they were using. Perhaps it was an omen of things to come
Last edited by MSPeconomist; Apr 1, 2016 at 9:56 am
#154
Join Date: Jan 2010
Programs: AA Plat 2MM/UA G MM/DL MM DM 2015/BA Silver/Hyatt Diamond
Posts: 3,103
His experiment certainly is based on probabilities. As the number of samples goes up, the more likely the true probability will be represented in the results.
You're proposing to do a one-time experiment and then use anecdotal evidence to settle the question. Not exactly a statistically valid proposal.
You're proposing to do a one-time experiment and then use anecdotal evidence to settle the question. Not exactly a statistically valid proposal.
The probability of being unhappy in meal choices on a flight is independent of the number of passengers, ceteris paribus.
The number of unhappy passengers increases as the number of passengers on the flight goes up.
The probability is invariant.
There is no anecdote involved. Its simple math.
Now, if you want to play the raw numbers game, I'm in. You fly 1 trip, I fly 1 trip - you with 100 and me with 10. I pay you $10 for each unhappy passenger and you pay me $10 for each unhappy passenger.
Lather rinse repeat - as many times as you want.
I win, you lose.
#155
Suspended
Join Date: Jun 2009
Programs: Delta skymiles DM + 1MM
Posts: 8,144
which is why Delta needs to change the way the system works. If you paid for F you get a decent meal and get to order ahead of time. If you bought a cheap sLUT fare and get a comp upgrade, you can have that PB&J Sammy. I don't know why so many people have a problem with that. I would love for DL to do that. Also, if you do get a comp upgrade, let it be an option in your itineraries section to upgrade your meal option at a cost.
#156
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Join Date: Jun 2004
Location: MSP
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Posts: 12,159
Your experiment is not based on probabilities but rather on raw numbers.
To do this correctly, since I am flying 10 flights, so should you.
Or alternatively, we both fly one flight.
Remember, the proposition was, the probability of not getting your meal on a flight is independent of the number of passengers on that flight, ceteris paribus.
To do this correctly, since I am flying 10 flights, so should you.
Or alternatively, we both fly one flight.
Remember, the proposition was, the probability of not getting your meal on a flight is independent of the number of passengers on that flight, ceteris paribus.
#157
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
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Posts: 12,159
The number of unhappy passengers increases as the number of passengers on the flight goes up.
The probability is invariant.
The probability is invariant.
There is no anecdote involved. Its simple math.
#158
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which is why Delta needs to change the way the system works. If you paid for F you get a decent meal and get to order ahead of time. If you bought a cheap sLUT fare and get a comp upgrade, you can have that PB&J Sammy. I don't know why so many people have a problem with that. I would love for DL to do that. Also, if you do get a comp upgrade, let it be an option in your itineraries section to upgrade your meal option at a cost.
#160
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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Posts: 100,334
which is why Delta needs to change the way the system works. If you paid for F you get a decent meal and get to order ahead of time. If you bought a cheap sLUT fare and get a comp upgrade, you can have that PB&J Sammy. I don't know why so many people have a problem with that. I would love for DL to do that. Also, if you do get a comp upgrade, let it be an option in your itineraries section to upgrade your meal option at a cost.
#161
Join Date: Jan 2010
Programs: AA Plat 2MM/UA G MM/DL MM DM 2015/BA Silver/Hyatt Diamond
Posts: 3,103
#162
Join Date: Jan 2010
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Posts: 3,103
And just to be clear, the experiment should reflect the proposition that with preordering available, those who do not are worse off because the chance of not getting their meal choice goes up as the number of passengers on that flight goes down.
It's about probability on a flight, one flight different numbers of passengers, not different number of flights with the same cumulative number of passengers.
It's the 10 and 100 passenger flight, not the 1 and 10 flights with a total of 100 passengers.
It's about probability on a flight, one flight different numbers of passengers, not different number of flights with the same cumulative number of passengers.
It's the 10 and 100 passenger flight, not the 1 and 10 flights with a total of 100 passengers.
#163
Join Date: Sep 2000
Location: Berlin, Germany
Programs: DL DM/2MM, UA PE, HH Gold
Posts: 1,080
Something i wondered about since the thread started: what about those who paid more in Y ( even in Y- if Y+ was already full ) as some customers up front? I guess that there are many, many flights with people in the back who paid 2x/3x more for tickets bought within 48 hours of the flight the most of the so called "paid 1st class" customers? Shouldn't these customers getting first choice on dinner selection...?
#164
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Join Date: Jun 2008
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These "I am more entitled because..." threads start out amusing, then grow tedious as the content becomes repetitiously redundant.
But, like any unfolding disaster, it is hard not to watch.
"I bought a full F fare, with my own money. I did so 6 weeks out. And, my heart was pure when I did so. I'm also a double DM and a 3 MM. So, I demand first meal choice!!!"
But, like any unfolding disaster, it is hard not to watch.
"I bought a full F fare, with my own money. I did so 6 weeks out. And, my heart was pure when I did so. I'm also a double DM and a 3 MM. So, I demand first meal choice!!!"
#165
Join Date: May 2015
Location: DCA
Programs: AA EXP, DL FO, Marriott Titanium
Posts: 6,709
These "I am more entitled because..." threads start out amusing, then grow tedious as the content becomes repetitiously redundant.
But, like any unfolding disaster, it is hard not to watch.
"I bought a full F fare, with my own money. I did so 6 weeks out. And, my heart was pure when I did so. I'm also a double DM and a 3 MM. So, I demand first meal choice!!!"
But, like any unfolding disaster, it is hard not to watch.
"I bought a full F fare, with my own money. I did so 6 weeks out. And, my heart was pure when I did so. I'm also a double DM and a 3 MM. So, I demand first meal choice!!!"
FC is FC. Period. Deal with it. If I'm an upgrade and take the last of the meal option that a FC revenue passenger wanted, oh well. That's life. Being able to preorder your food would fix this "problem" anyway, which is what this thread is supposed to be about.