Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Delta Air Lines | SkyMiles
Reload this Page >

Delta soon to allow 1st class & D1 to preselect meal choice at booking

Delta soon to allow 1st class & D1 to preselect meal choice at booking

Reply

Old Mar 24, 16, 2:27 am
  #61  
FlyerTalk Evangelist
Hilton Contributor Badge
 
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, AA EXP, NW Plat, Former CO Gold, Hilton Diamond
Posts: 13,365
Originally Posted by LoganFlyer View Post
East/West or North/South. All eastbound flights go front to back for meal requests and all westbound flights go back to front (or vice versa, and similar for north/south.)
What happens when the flight is a NW/SE or SW/NE flight? Not like everything is a cut and dry cardinal direction.
flyerCO is offline  
Reply With Quote
Old Mar 24, 16, 3:37 am
  #62  
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 73,991
Originally Posted by sethb View Post
We have a better chance of getting our preferred meal if much of the cabin has pre-selected and Delta boarded meals based on that.
No, given that you haven't preselected, it's better for you if no one else has preselected either, assuming that DL loads meals in the proportions in which they're likely to be selected.
MSPeconomist is offline  
Reply With Quote
Old Mar 24, 16, 8:09 am
  #63  
FlyerTalk Evangelist
 
Join Date: Jun 2004
Location: MSP
Programs: DL DM, MM, NR; HH Platinum, MR/SPG Platinum, Hyatt Discoverist, others
Posts: 11,180
Originally Posted by MSPeconomist View Post
No, given that you haven't preselected, it's better for you if no one else has preselected either, assuming that DL loads meals in the proportions in which they're likely to be selected.
Why do you say that? Delta loads a surplus; if everyone else pre-selects, I'm guaranteed my choice. (Same if everyone else except one preselects.)

If 16 of 20 pre-select, and there are two meals, I only lose if (1) all 4 want the same choice (1/16 probability) AND (2) I'm the last to choose (1/4 probability) so net, I lose less than 2% of the time (1/64 probability).

If nobody preselects and Delta loads a surplus of one extra of each type, my chances of not getting what I want are much higher.
sethb is offline  
Reply With Quote
Old Mar 24, 16, 8:27 am
  #64  
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 73,991
Originally Posted by sethb View Post
Why do you say that? Delta loads a surplus; if everyone else pre-selects, I'm guaranteed my choice. (Same if everyone else except one preselects.)

If 16 of 20 pre-select, and there are two meals, I only lose if (1) all 4 want the same choice (1/16 probability) AND (2) I'm the last to choose (1/4 probability) so net, I lose less than 2% of the time (1/64 probability).

If nobody preselects and Delta loads a surplus of one extra of each type, my chances of not getting what I want are much higher.
On the domestic flights I take, there don't seem to be any surplus meals catered. Maybe this happens on longer flights, but since I'm located in flyover country, I don't have coast-to-coast flights.
MSPeconomist is offline  
Reply With Quote
Old Mar 24, 16, 8:39 am
  #65  
FlyerTalk Evangelist
 
Join Date: May 2008
Location: CHA, MAN;
Programs: Delta DM 1 MM; HH Diam,Hz PC,
Posts: 10,928
Originally Posted by ijgordon View Post

Can we just keep it at that?
Originally Posted by MSPeconomist View Post
Nah, that wouldn't be any fun!
I love the banter - exactly how it should be - have fun and stay friends.
GRALISTAIR is offline  
Reply With Quote
Old Mar 24, 16, 12:00 pm
  #66  
 
Join Date: Dec 2013
Location: NYC
Programs: Delta, Starwood
Posts: 172
I for one am really glad to have back the 12 seconds it takes to peruse the D1 menu and make a selection. Also, I'm glad that I won't have to obsess for days over whether they will run out of the apple crepes before they get to my seat on the morning flights. *rolling eyes*
canadiantransplant is offline  
Reply With Quote
Old Mar 24, 16, 12:24 pm
  #67  
FlyerTalk Evangelist
 
Join Date: Apr 2001
Location: NYC
Posts: 21,696
Originally Posted by GRALISTAIR View Post
I love the banter - exactly how it should be - have fun and stay friends.
LOL, my New Year's resolution. I'm doing so-so, there are some people (not part of this) that just consistently **** me off.
ijgordon is offline  
Reply With Quote
Old Mar 24, 16, 12:41 pm
  #68  
 
Join Date: Mar 2011
Posts: 2,773
Originally Posted by flyerCO View Post
What happens when the flight is a NW/SE or SW/NE flight? Not like everything is a cut and dry cardinal direction.
From the wiki on the AA page:

When an aircraft flight involves a change of time zones, take meal preferences:

. . . • Eastbound: from forward / front to aft /back
. . . • Westbound: from aft to forward

If the flight does not involve a change of any time zones, take meal preferences:

. . . • Southbound: from forward to aft
. . . • Northbound: from aft to forward



Personally, I thought FEBO made much more sense. It only takes four letters to explain after all.
will2288 is offline  
Reply With Quote
Old Mar 24, 16, 12:52 pm
  #69  
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 73,991
Originally Posted by flyerCO View Post
What happens when the flight is a NW/SE or SW/NE flight? Not like everything is a cut and dry cardinal direction.
It's also asking FAs to know geography versus just identifying whether the flight number (which they announce) is odd or even.
MSPeconomist is offline  
Reply With Quote
Old Mar 24, 16, 1:30 pm
  #70  
 
Join Date: Nov 2004
Location: NYC
Programs: DL PM, Marriott G, Hilton G
Posts: 1,576
This will most likely improve chances for those who cannot preselect their meal choice in advance of getting what they want while at the same time saving Delta money.

As others have noted, if about half the cabin preselects, then they would only have to load either/or choices for only one half of the cabin. So if there are 16 seats and 8 are locked in to their choice, then only 16 other meals are required to make certain everyone has their choice.

If Delta factors currently say 12 of each. They load 24 and chances are they might run out of one or the other. If they have 8 locked in, toss in another 16 and everyone can pick and choose.

Alternately, if 12 order in advance, that count would drop to 20 total meals.

Either way paying passengers and those that can upgrade in advance (if they do pre-order) get what they want no matter what.

We know in advance if we want to brown bag it.

Delta might save a buck or two.

Everyone wins.

Unless of course you can't make up your mind.
avflyer is offline  
Reply With Quote
Old Mar 24, 16, 1:31 pm
  #71  
 
Join Date: Dec 2009
Location: MID
Programs: Delta Skymiles Plat MM, HH DM, Marriott Silver
Posts: 354
Originally Posted by bubbashow View Post
Even more of an incentive to actually pay for the service desired.
Or more of a disincentive. Knowing the quality of their meals, it is often better to be surprised.
Jump is offline  
Reply With Quote
Old Mar 24, 16, 1:44 pm
  #72  
 
Join Date: Aug 2006
Location: SJC
Programs: DL PM, SPG Plat
Posts: 2,769
Finally. This should have been implemented earlier IMO. As someone who is very picky about what they eat, it is nice to be able to choose what you want in advance. There are some pretty disgusting things like the niçoise salad that DL tries to pass off as food.
SJC ORD LDR is offline  
Reply With Quote
Old Mar 24, 16, 2:05 pm
  #73  
 
Join Date: Aug 2012
Location: SLC
Programs: DL FO, KM, & 1.7MM; UA nothing; HH♦; National EE
Posts: 5,183
Originally Posted by Allan38103 View Post
Well, I'm just the opposite.

I COULDN'T care less.
EXACTLY what I was thinking.


Originally Posted by sethb View Post
I could do the general arithmetic to show exactly the probabilities that everyone is satisfied or the expected number of dissatisfied customers, but I get paid for that sort of thing.
I also have some statistical background, but as I'm now a full-time QMS auditor, sometimes the sadistical background takes over.
Howste is offline  
Reply With Quote
Old Mar 24, 16, 2:11 pm
  #74  
FlyerTalk Evangelist
 
Join Date: Nov 2009
Location: Back home in the REAL Washington (SEA); still working occasionally in the other Washington (DCA area)
Programs: DL PM 1.2MM; AS MVPG
Posts: 10,954
Originally Posted by Howste View Post
... I also have some statistical background, but as I'm now a full-time QMS auditor, sometimes the sadistical background takes over.
Howste, you are cleared direct Lounge Thread ...
jrl767 is offline  
Reply With Quote
Old Mar 24, 16, 2:14 pm
  #75  
 
Join Date: Mar 2010
Programs: DL GM, SPG plat
Posts: 6,650
Originally Posted by canadiantransplant View Post
I for one am really glad to have back the 12 seconds it takes to peruse the D1 menu and make a selection. Also, I'm glad that I won't have to obsess for days over whether they will run out of the apple crepes before they get to my seat on the morning flights. *rolling eyes*
I don't think anyone has suggested that this was about saving time. When you are paying lots of money for service that includes a meal, you should be able to order what you want. People have all sorts of different preferences and restrictions. And yes, for $5K you preferences should matter.
jdrtravel is offline  
Reply With Quote

Thread Tools
Search this Thread
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: