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Upgrade list no longer showing on delta app?

Upgrade list no longer showing on delta app?

Old Mar 3, 16, 3:50 pm
  #1  
Original Poster
 
Join Date: Jun 2009
Location: ATL
Programs: DL: DM, 3MM; UA:1K
Posts: 21
Upgrade list no longer showing on delta app?

Checked in for DCA-ATL, and where the app used to say "view upgrade list" it now says "upgrade requested". Also no ticker with upgrade position on "Today" tab. Called DM desk and was told that the app will no longer display position on upgrade list but you can still call to ask your position.

If confirmed, would be another step in removing transparency for Delta's processes. Once we have no information about where we are on the upgrade list, shenanigans are not far behind!

Can anyone else replicate?
pssinatl is offline  
Old Mar 3, 16, 3:57 pm
  #2  
 
Join Date: Sep 2012
Programs: DL DM
Posts: 88
I'm using an iPhone with version 3.7.1 of the app and can still see the upgrade list. It disappears once I've been upgraded.
SATXFlyer is offline  
Old Mar 3, 16, 3:58 pm
  #3  
 
Join Date: Aug 2006
Location: SJC
Programs: DL PM, SPG Plat
Posts: 3,204
I just saw the list yesterday. You should still get the ticker and you can click on it with your name on the list.
SJC ORD LDR is offline  
Old Mar 3, 16, 4:02 pm
  #4  
Original Poster
 
Join Date: Jun 2009
Location: ATL
Programs: DL: DM, 3MM; UA:1K
Posts: 21
Originally Posted by SJC ORD LDR View Post
I just saw the list yesterday. You should still get the ticker and you can click on it with your name on the list.
Thanks -- I saw it yesterday too on my flight to DCA but not there now. I'll reinstall the app and retry! Tx
pssinatl is offline  
Old Mar 3, 16, 5:09 pm
  #5  
 
Join Date: Nov 2014
Programs: Delta PM, Hyatt Globalist, Hilton Gold, Marriott Gold, Wyndham Platinum, Hertz Presidents Circle
Posts: 129
New Enhancements: disappears once you've been upgraded and doesn't show it if you're not checked in or eligible for upgrade
123Go is offline  
Old Mar 3, 16, 5:25 pm
  #6  
 
Join Date: Jul 2012
Location: MSP
Programs: Delta PM, Hyatt Discoverist, Hertz PC
Posts: 2,256
Originally Posted by 123Go View Post
New Enhancements: disappears once you've been upgraded and doesn't show it if you're not checked in or eligible for upgrade
This is how it used to be. A rollback to old, less useful functionality.
jrkmsp is offline  
Old Mar 3, 16, 5:33 pm
  #7  
 
Join Date: Jan 2011
Location: Melbourne Florida
Programs: UA Global Services
Posts: 152
Upgrade list no longer showing on delta app?

It's a stupid change. Delta should Bring back the list. If there is no list then I'll just call and waste more time with agents.
ROBEAR is offline  
Old Mar 3, 16, 5:39 pm
  #8  
 
Join Date: Jan 2011
Location: Melbourne Florida
Programs: UA Global Services
Posts: 152
Upgrade list no longer showing on delta app?

I'm pretty certain it doesn't show any list. I'm a diamond and I can't see anything.
ROBEAR is offline  
Old Mar 3, 16, 8:14 pm
  #9  
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 92,778
Huh? Today on the DL app on my iphone I could certainly see the upgrade list before and after boarding even though I had been upgraded at my window. However, it didn't seem to show on the gate monitors (MSP, F gates).
MSPeconomist is offline  
Old Apr 2, 16, 9:13 pm
  #10  
 
Join Date: Mar 2008
Programs: DL DM, SPG Plat
Posts: 696
I'm having the same thing for the past week (3 flights). Is this an anomaly, or the new normal?

I see the list on the full html website, but that's obviously less convenient.
stevekstevek is offline  
Old Apr 3, 16, 11:13 am
  #11  
 
Join Date: Oct 2011
Location: LAS - where you can get married and divorced in the same 24 hour period. Perfect for the woman who's saving herself for marriage and the man who wants a one night stand.
Programs: DL DM, Hilton Diamond, HI Spire, SPG gold, Marriott Gold, UA, AA, AS, WN kettle, Hertz PC
Posts: 1,576
DL sucks with their data obscurity. On UA's website anyone can look at the upgrade and standby list for any flight. Doesn't require one to be flying on that flight or even to be logged in.

Has the same naming convention as DL - LLL/F so one can't get any specific info on passengers.

Overall UA sucks but they don't try to keep info hidden.

AA and award flight info is far superior to DL but tht is another rant in waiting.
puddinhead is offline  
Old Apr 4, 16, 11:17 am
  #12  
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 92,778
Yesterday (and the day before, starting at T -24) I was able to see upgrade lists on the app as expected.
MSPeconomist is offline  
Old Apr 4, 16, 1:21 pm
  #13  
 
Join Date: May 2015
Location: ATL
Programs: DL DM, GOES
Posts: 687
Working as normal on iOS today. 2/29 for 3. Scored.
EditingFX is offline  
Old Apr 4, 16, 1:26 pm
  #14  
 
Join Date: Dec 2014
Programs: DL DM, AA PP
Posts: 1,331
Mixed experiences for me. Of my two segments yesterday, one had the ticker, the other did not. For the one that did not have the ticker, it also didn't have a link to view the upgrade list from "Today" but I was able to view the upgrade list from the "My trips" area. Sounds like unintentional buginess.
rucksack is offline  
Old Apr 4, 16, 3:58 pm
  #15  
 
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
When I just accessed the app, a message popped about the app having been "upgraded" to the latest version. Now, the UG list is not showing for my flight tomorrow. As others have reported, it shows "Upgrade Requested" and if you click "View Edit" it says you cannot edit after checking in. It does show online, where I'm presently #2, but not on the app.
CJKatl is offline  

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