Aug 9, 2016, 11:00 pm
Last edit by: LoganFlyer
Delta's Operational move from T5 to T2/3 at LAX:
Delta has moved to: T2 and T3 with eventual connector to TBIT (note: there is currently only airside bus service to stay securely between T2 & T3, the walking connector has not been built yet.)
Where to check bags: As of January 13, 2020, non-Sky Priority customers must check their bag(s) at the terminal their flight departs from, unless their flight departs from TBIT, in which case, they must check their bag at Terminal 2. Sky priority customers can check their bag at either terminal. See this link for more information.
Date(s) of move: May 12, 2017 - May 17, 2017
Here is a helpful chart from Delta which covers all Domestic / Int'l. transfer combos (AND TOTAL TRANSFER TIMES) between T2, T3 & TBIT.
New Bus Routes will help with connections:
- Circular Airfield Bus between TBIT, T2 and T3
- Airfield Bus between T2 and T3
Bus Map
Will there be a SkyClub: Yes, there is one in each terminal. Virgin Atlantic Clubhouse will remain.
- The SkyClub in T2 opened on May 20th (Former AC Maple Leaf Lounge)
pix in post 1058
- The SkyClub in T3 opened on May 24th (Former VX Loft)
https://www.delta.com/content/www/en...d-updates.html
Where Will The Delta One Check In Lounge Be Located:
In T2, there is a small Delta One seating area with refreshments. An agent will escort you from the check in/lounge area through a back pathway up stairs to TSA precheck. Its a shorter walk to check-in at SkyPriority and easier if you have a carry on and don't want to drag it up a flight of stairs. 11/3/17)
Airlines joining DL in T2/3 for landside and departures:
- AeroMexico (T2)
- Virgin Atlantic (T2)
- WestJet (T3)
Landside T2 only, departures from TBIT:
- Virgin Australia
- Volaris
Landside T3 only, departures from TBIT:
- Avianca/Taca
- Copa (effective April 7)
- InterJet
Will there be secure links between T2-T3 and TBIT: Yes, the final plan is to let pax walk between all airside.
External Links:
Press Release: http://news.delta.com/delta-relocate...rough-19b-plan
Rough link showing T2/3 connector:
https://pbs.twimg.com/media/CnWmrq1UEAEUiF3.jpg
Proposed schedule from LAWA presentation:
https://pbs.twimg.com/media/CnWmMDLVUAA1vNM.jpg
Delta fact sheet:
http://www.lawa.org/uploadedFiles/LA...ease-Delta.pdf
Delta's LAX destination page featuring 'Delta Sky Way at LAX':
http://www.delta.com/content/www/en_...-terminal.html
Delta has moved to: T2 and T3 with eventual connector to TBIT (note: there is currently only airside bus service to stay securely between T2 & T3, the walking connector has not been built yet.)
Where to check bags: As of January 13, 2020, non-Sky Priority customers must check their bag(s) at the terminal their flight departs from, unless their flight departs from TBIT, in which case, they must check their bag at Terminal 2. Sky priority customers can check their bag at either terminal. See this link for more information.
Date(s) of move: May 12, 2017 - May 17, 2017
Here is a helpful chart from Delta which covers all Domestic / Int'l. transfer combos (AND TOTAL TRANSFER TIMES) between T2, T3 & TBIT.
New Bus Routes will help with connections:
- Circular Airfield Bus between TBIT, T2 and T3
- Airfield Bus between T2 and T3
Bus Map
Will there be a SkyClub: Yes, there is one in each terminal. Virgin Atlantic Clubhouse will remain.
- The SkyClub in T2 opened on May 20th (Former AC Maple Leaf Lounge)
pix in post 1058
- The SkyClub in T3 opened on May 24th (Former VX Loft)
https://www.delta.com/content/www/en...d-updates.html
Where Will The Delta One Check In Lounge Be Located:
Delta will temporarily offer dedicated check-in space in Terminal 2 (first door closest to T1) while a long-term Delta One experience is finalized.
Airlines joining DL in T2/3 for landside and departures:
- AeroMexico (T2)
- Virgin Atlantic (T2)
- WestJet (T3)
Landside T2 only, departures from TBIT:
- Virgin Australia
- Volaris
Landside T3 only, departures from TBIT:
- Avianca/Taca
- Copa (effective April 7)
- InterJet
Will there be secure links between T2-T3 and TBIT: Yes, the final plan is to let pax walk between all airside.
External Links:
Press Release: http://news.delta.com/delta-relocate...rough-19b-plan
Rough link showing T2/3 connector:
https://pbs.twimg.com/media/CnWmrq1UEAEUiF3.jpg
Proposed schedule from LAWA presentation:
https://pbs.twimg.com/media/CnWmMDLVUAA1vNM.jpg
Delta fact sheet:
http://www.lawa.org/uploadedFiles/LA...ease-Delta.pdf
Delta's LAX destination page featuring 'Delta Sky Way at LAX':
http://www.delta.com/content/www/en_...-terminal.html
LAX 2017 Terminal Move: The Definitive Thread
May 18, 2017, 3:52 pm
#706
Join Date: Jan 2008
Location: SJC/YUL
Programs: DL PM, Marriott Gold
Posts: 3,877
May 18, 2017, 3:54 pm
#707
Join Date: Jun 2004
Location: ATL
Programs: Delta PlM, 1M
Posts: 6,363
It really is called a triage facility
May 18, 2017, 3:55 pm
#708
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
When that escalator wasn't working, it was mayhem. That terminal from 1961 was never a properly functioning terminal years ago, let alone now.
...... the gate area I was at was a giant step backwards. They put a 767 LAX-JFK flight at a gate (27) that is way too small and poorly configured to load in any semblance of order. It was just a sea of gate lice (haven't seen that term in a while) with no SP lane. ......
Still, looks like there is no going back and T2 and T3 will be a work-in-progress for years to come.
May 18, 2017, 4:14 pm
#709
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
Holy Downgrade, at least for T-2. Besides the crowds and the awkward TSA Pre security checkpoint (up an escalator where they had to hold people at the bottom since there isn't enough space up top so we went up 5-10 at a time), the incomplete SkyClub that wouldn't even let me in since I have a DL Amex and they were "too busy", the gate area I was at was a giant step backwards. They put a 767 LAX-JFK flight at a gate (27) that is way too small and poorly configured to load in any semblance of order. It was just a sea of gate lice (haven't seen that term in a while) with no SP lane.
Food in the terminal was a huge downgrade as well - small food court with below mall grade Chinese, Pizza and a burger place. The Chinese food went half in the garbage and the line for burgers was 25 deep, though it looked to be the best option. There is also a Starbucks standalone, which would have been okay if also not 25 deep.
Aside from construction, a part of the problem is DL emailing everyone telling them to arrive early due to the construction, so some of this will hopefully diminish in the next few weeks.
All that said, I'd have preferred T-5's functionality over this setup.
Food in the terminal was a huge downgrade as well - small food court with below mall grade Chinese, Pizza and a burger place. The Chinese food went half in the garbage and the line for burgers was 25 deep, though it looked to be the best option. There is also a Starbucks standalone, which would have been okay if also not 25 deep.
Aside from construction, a part of the problem is DL emailing everyone telling them to arrive early due to the construction, so some of this will hopefully diminish in the next few weeks.
All that said, I'd have preferred T-5's functionality over this setup.
May 18, 2017, 6:37 pm
#710
Join Date: Apr 2005
Location: New York, western US
Programs: DM/3MM
Posts: 4,246
I'm currently outside the hot and crowded sky club hospitality suite in T2. I get that things are in progress, but here's my experience today.
I arrived from JFK to T3. No one met the flight. There was a guy/gate agent there, but you'd think given all the changes there would be another DL rep meeting the flight. Of course the gate agent was peppered with questions.
I also didn't see any monitors in the gate area. T3 was warm crowded and a bit chaotic. The app said that my connecting flight was leaving for T2, so I asked the gate agent where to go (and helped other people waiting who were confused). I have no idea where the flight monitors are, but it's cramped and crowded and DL really should have someone meeting a full 767.
Get to the bus gate. There is a wait in the terminal, and they line us up separately for the TBIT gates (I saw a DL plane parked there) as well as for t2. There are up and down escalators. However, at the end of the escalator, you are waiting n the elements. Glad it wasn't too hot today. The big plus is that you are close to,the runway and for those who like that, you can see and feel planes taking off and landing. I liked that part a lot, but not the staying outside.
We wait for 5 minutes and then they tell us to board the bus. But, and this to me is a problem, the bus goes to TBIT first, then back to T2. Not smart. And, due to plane traffic, we waited on the Tarmac about 10 to 15 minutes to get to TBIT. After dropping people off, we went to T2. Another 5 min wait or so waiting for plane traffic. If this is going to be normal, I would not connect here.
Get to T2. At least there are plenty of DL staff here. There is no down escalator at the bus stop, only an up escalator (they may be an elevator but I did not notice it). Get to the sky club elevator, and as other have mentioned, there was a line and the lift is small. Unless there is another way to go upstairs not using the stairs, this could be a pita for those with luggage. Minor but a pain.
The showers, and the club, and indeed not open yet in T2, and there nothing open yet at all at T3 (which DL did send me an email about in advance, which I appreciated).
I think this has potential but they have to have a dedicated bus between 2 and 3. And t3 is kind of a dump, but that's not news.
Just my current observations. More than anything, not having anyone meet a fully loaded arriving 767 was a clearly avoidable fail.
I arrived from JFK to T3. No one met the flight. There was a guy/gate agent there, but you'd think given all the changes there would be another DL rep meeting the flight. Of course the gate agent was peppered with questions.
I also didn't see any monitors in the gate area. T3 was warm crowded and a bit chaotic. The app said that my connecting flight was leaving for T2, so I asked the gate agent where to go (and helped other people waiting who were confused). I have no idea where the flight monitors are, but it's cramped and crowded and DL really should have someone meeting a full 767.
Get to the bus gate. There is a wait in the terminal, and they line us up separately for the TBIT gates (I saw a DL plane parked there) as well as for t2. There are up and down escalators. However, at the end of the escalator, you are waiting n the elements. Glad it wasn't too hot today. The big plus is that you are close to,the runway and for those who like that, you can see and feel planes taking off and landing. I liked that part a lot, but not the staying outside.
We wait for 5 minutes and then they tell us to board the bus. But, and this to me is a problem, the bus goes to TBIT first, then back to T2. Not smart. And, due to plane traffic, we waited on the Tarmac about 10 to 15 minutes to get to TBIT. After dropping people off, we went to T2. Another 5 min wait or so waiting for plane traffic. If this is going to be normal, I would not connect here.
Get to T2. At least there are plenty of DL staff here. There is no down escalator at the bus stop, only an up escalator (they may be an elevator but I did not notice it). Get to the sky club elevator, and as other have mentioned, there was a line and the lift is small. Unless there is another way to go upstairs not using the stairs, this could be a pita for those with luggage. Minor but a pain.
The showers, and the club, and indeed not open yet in T2, and there nothing open yet at all at T3 (which DL did send me an email about in advance, which I appreciated).
I think this has potential but they have to have a dedicated bus between 2 and 3. And t3 is kind of a dump, but that's not news.
Just my current observations. More than anything, not having anyone meet a fully loaded arriving 767 was a clearly avoidable fail.
May 18, 2017, 6:51 pm
#712
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
........Get to the sky club elevator, and as other have mentioned, there was a line and the lift is small. Unless there is another way to go upstairs not using the stairs, this could be a pita for those with luggage. Minor but a pain.
The showers, and the club, and indeed not open yet in T2, and there nothing open yet at all at T3 (which DL did send me an email about in advance, which I appreciated).
.......
The showers, and the club, and indeed not open yet in T2, and there nothing open yet at all at T3 (which DL did send me an email about in advance, which I appreciated).
.......
Yes, I had posted photos of where the elevator is to the lounge and also noted that it was small and that I would use the stairs to go down to the gates.
http://www.flyertalk.com/forum/28308805-post602.html
I agree that DL's pax numbers might cause waits and issues - not the least of which will be for people with mobility issues and strollers.
As for the showers, and the hospitality suite, Air Canada originally had a seriously crappy and tiny lounge without washrooms. Given their volume of flights, back in 2013, AC fliers with my status were often escorted quietly next door to the large and fully equipped NZ lounge.
When NZ moved to TBIT, AC moved into their space. NZ had awesome and well-maintained showers and amenities as I mentioned previously. They were packed in the evening when the 3-4 NZ flights were scheduled.
AC did not seem to want to spend the money to allow pax to use the showers os they often had signs saying out of order and such. Major nuisance.
I'll assume DL might be using the old space for hospitality until the renovate the NZ space to bring it up to the standards DL wants to offer.
Others can confirm.
May 18, 2017, 6:56 pm
#713
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
I hope that DL has plans to make some minor improvements to T3 while we wait several years for a new terminal.
We sat on the floor waiting for our rj flight to SFO as there was no seating, and this is for a 70 seat rj.
Not great to hear the reports of the shuttle bus situation.
We sat on the floor waiting for our rj flight to SFO as there was no seating, and this is for a 70 seat rj.
Not great to hear the reports of the shuttle bus situation.
May 18, 2017, 7:00 pm
#714
Join Date: Apr 2005
Location: New York, western US
Programs: DM/3MM
Posts: 4,246
Thanks for your detailed post. Sounds ugh.
Yes, I had posted photos of where the elevator is to the lounge and also noted that it was small and that I would use the stairs to go down to the gates.
http://www.flyertalk.com/forum/28308805-post602.html
I agree that DL's pax numbers might cause waits and issues - not the least of which will be for people with mobility issues and strollers.
As for the showers, and the hospitality suite, Air Canada originally had a seriously crappy and tiny lounge without washrooms. Given their volume of flights, back in 2013, AC fliers with my status were often escorted quietly next door to the large and fully equipped NZ lounge.
When NZ moved to TBIT, AC moved into their space. NZ had awesome and well-maintained showers and amenities as I mentioned previously. They were packed in the evening when the 3-4 NZ flights were scheduled.
AC did not seem to want to spend the money to allow pax to use the showers os they often had signs saying out of order and such. Major nuisance.
I'll assume DL might be using the old space for hospitality until the renovate the NZ space to bring it up to the standards DL wants to offer.
Others can confirm.
Yes, I had posted photos of where the elevator is to the lounge and also noted that it was small and that I would use the stairs to go down to the gates.
http://www.flyertalk.com/forum/28308805-post602.html
I agree that DL's pax numbers might cause waits and issues - not the least of which will be for people with mobility issues and strollers.
As for the showers, and the hospitality suite, Air Canada originally had a seriously crappy and tiny lounge without washrooms. Given their volume of flights, back in 2013, AC fliers with my status were often escorted quietly next door to the large and fully equipped NZ lounge.
When NZ moved to TBIT, AC moved into their space. NZ had awesome and well-maintained showers and amenities as I mentioned previously. They were packed in the evening when the 3-4 NZ flights were scheduled.
AC did not seem to want to spend the money to allow pax to use the showers os they often had signs saying out of order and such. Major nuisance.
I'll assume DL might be using the old space for hospitality until the renovate the NZ space to bring it up to the standards DL wants to offer.
Others can confirm.
She pointed that the club was going to be over by the runway windows, which confirms what others have said about AC and NZ's clubs.
Wow this terminal looks so different than when I was flying pan am in the 80s. I don't see where the Clipper Club would have been. This place looks entirely different since then (and that probably the last time I was in t2).
May 18, 2017, 7:05 pm
#715
Join Date: Apr 2005
Location: New York, western US
Programs: DM/3MM
Posts: 4,246
I hope that DL has plans to make some minor improvements to T3 while we wait several years for a new terminal.
We sat on the floor waiting for our rj flight to SFO as there was no seating, and this is for a 70 seat rj.
Not great to hear the reports of the shuttle bus situation.
We sat on the floor waiting for our rj flight to SFO as there was no seating, and this is for a 70 seat rj.
Not great to hear the reports of the shuttle bus situation.
May 18, 2017, 7:35 pm
#716
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
The sky club check in agent said the new club, with showers, should open on May 20. Didn't sound very convincing but the agents seem like they've had a long day (understandable with this temp and not very nice club situation).
She pointed that the club was going to be over by the runway windows, which confirms what others have said about AC and NZ's clubs.
Wow this terminal looks so different than when I was flying pan am in the 80s. I don't see where the Clipper Club would have been. This place looks entirely different since then (and that probably the last time I was in t2).
She pointed that the club was going to be over by the runway windows, which confirms what others have said about AC and NZ's clubs.
Wow this terminal looks so different than when I was flying pan am in the 80s. I don't see where the Clipper Club would have been. This place looks entirely different since then (and that probably the last time I was in t2).
I really enjoyed the views from the lounge. Just a sample. Some days quite the collection.
First one was seeing my B789 ride home arrive.
.
May 18, 2017, 7:40 pm
#717
Join Date: Apr 2005
Location: New York, western US
Programs: DM/3MM
Posts: 4,246
While waiting on the bus an Emirates 380 took off. As a bit of a airline/airplane geek, it was cool to be that close.
May 18, 2017, 8:36 pm
#718
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
- bring in a couple of really good food options (and if needed offer to those vendors that they will have space in the new terminal once complete)
- somehow brighten things up with paint and lighting and perhaps art (this is especially needed at check in which is SO drab). You could totally go mid-century and make it look cool.
- Really focus on the "soft product" of the terminal:amazing & well staffed customer service, really quick baggage claim, well staffed security, plenty of red coats for trouble shooting, smiles and the answer "yes" all over the place, etc.
If they are going to spend 2b on the new terminal, they could set aside a few million for this one.
May 18, 2017, 9:05 pm
#720
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,923
I'm in the T2 hospitality suite right now (I'm by the window to the right of the drinks fridge, if anyone else is here and wants to say hi -- black backpack and red jacket)
In its current state, T3 is kind of a pit. The club is not open yet, but there are employees there giving out $15 vouchers in lieu of a lounge experience as mentioned upthread.
Lined up for the bus to T2. This seems slightly confused, as if they want to hold everyone upstairs until the shuttles arrive, then they had everyone (TBIT or T2) go down at the same time, and only separated us downstairs/outside. My shuttle went directly to T2. I inferred the other one was going directly to TBIT. This varies from the other experience above, so maybe they are playing things by ear.
The hospitality suite is insanely crowded. I only got the seat by the window by happening by just as it was vacated.
On the plus side the drinks fridge includes a nice IPA (Mission Brewery)
In its current state, T3 is kind of a pit. The club is not open yet, but there are employees there giving out $15 vouchers in lieu of a lounge experience as mentioned upthread.
Lined up for the bus to T2. This seems slightly confused, as if they want to hold everyone upstairs until the shuttles arrive, then they had everyone (TBIT or T2) go down at the same time, and only separated us downstairs/outside. My shuttle went directly to T2. I inferred the other one was going directly to TBIT. This varies from the other experience above, so maybe they are playing things by ear.
The hospitality suite is insanely crowded. I only got the seat by the window by happening by just as it was vacated.
On the plus side the drinks fridge includes a nice IPA (Mission Brewery)