Originally Posted by CAETravlr (Post 25779556)

Hi all,

I don't think I have seen this answered anywhere before, but I am in kind of a dilemma with my GUCS on a trip coming up very soon.

I am flying JFK-NRT-SIN and SIN-NRT-JFK in the near future. And while I was told that I would be able to use a single GUC to upgrade the entire trip (if available) in both directions, I was told something a bit different when I called the Diamond desk just now. There are availability on some of the segments, but not all as of right this minute. So when I called in to confirm upgrades on the ones where there IS availability, I was told that if I go ahead and do that, I would have to pull a SECOND GUC to stay on the waitlist for the uncleared segment if I cleared at the gate or at another time between now and departure. Is this true? Or is it a HUACA situation?

Thanks!!

Originally Posted by CAETravlr (Post 25779556)

I was told that I would be able to use a single GUC to upgrade the entire trip (if available) in both directions

Originally Posted by davetravels (Post 25779625)

HUH?!?!? :confused:

1 GUC is supposed to be for or each one-way direction.

Originally Posted by CAETravlr (Post 25779630)

Sorry, I misstated, I was planning to use 2 GUCs on the trip, one for outbound, one for inbound. By entire trip, I meant JFK-NRT-SIN all the way in one direction, and another GUC for SIN-NRT-JFK. What I was told was that if I went ahead and cleared myself on the segments that had the inventory, I would have to use another GUC in a given direction if the other upgrade cleared later.

Originally Posted by CAETravlr (Post 25779630)

Sorry, I misstated, I was planning to use 2 GUCs on the trip, one for outbound, one for inbound. By entire trip, I meant JFK-NRT-SIN all the way in one direction, and another GUC for SIN-NRT-JFK. What I was told was that if I went ahead and cleared myself on the segments that had the inventory, I would have to use another GUC in a given direction if the other upgrade cleared later.

Originally Posted by javabytes (Post 25779588)

Hang up, call again.

Edit: missed part of your post. You need one GUC for each direction. If one segment in one direction clears, you do not need another GUC to remain on the wait list for the second segment.

Originally Posted by mmc (Post 25780459)

To echo what people have said:

1) It's the entire one way direction.
2) You can choose to, say, apply it to a single sector so that, in your case you could have it apply to JFK-NRT only so that if that failed to clear you wouldn't waste an entire GUC on just NRT to SIN.
3) I've had GRU-ATL-SEA clear on GRU-ATL but waitlist on ATL-SEA and then had ATL-SEA clear separately.
4) I've currently got a GUC applied to just LAX-SYD on a SEA-LAX-SYD ticket so that either I keep the GUC or I get to sleep on the way to SYD. (I'm assuming SEA-LAX will upgrade, if not, then I can cope on a short flight).

The thing I'm not sure is if say, JFK-NRT clears then can you call up ask that NRT-SIN is applied against the GUC as well.

Originally Posted by CAETravlr (Post 25781669)

Thanks guys. The second agent I spoke with seemed to be a little better trained. I am upgraded on the two segments that had inventory as of yesterday and waitlisted for the others. None of the agents mentioned anything about a broken fare, but I didn't ask either. All seems to be in order as of right now.