Delta Online Booking Issues?
Oct 16, 15, 7:51 am
#1
Original Poster
Join Date: Apr 2004
Location: Alpharetta,GA
Programs: Delta Skymiles, Marriott Rewards, Starwood Preferred Guest, HHonors
Posts: 31
Delta Online Booking Issues?
I'm trying to book online this morning and when I get to the final steps it keeps asking for my name, frequent flyer #, etc. Doesn't auto fill from being logged into my SkyMiles account. Anybody else seeing this?
Oct 16, 15, 7:58 am
#2
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 91,854
Originally Posted by cvonbar
I'm trying to book online this morning and when I get to the final steps it keeps asking for my name, frequent flyer #, etc. Doesn't auto fill from being logged into my SkyMiles account. Anybody else seeing this?
OTOH, in some cases, I wouldn't want to risk booking a flight when delta.dumb thinks I'm not logged in as this seems to mess with upgrade requests. I also don't like to trust myself to enter all of the data correctly such as my KTN (which I would need to find at that stage, as I don't have the number memorized).
Oct 16, 15, 8:05 am
#3
Join Date: Jun 2004
Location: San Diego
Programs: IHG Spire Amb, HH Gold, AS 75k, DL Diamond and 1MM
Posts: 3,460
Same thing happened to me two nights ago when I bought a ticket for myself on Delta.com. I had to re-enter everything, including KTN, despite being logged in. Last night, back to normal when I bought another ticket. I'm inclined to think of it as a website glitch rather than my personal data being lost.
Oct 16, 15, 12:40 pm
#4
Join Date: Jan 2007
Location: SRQ
Programs: DL DM FC 3MM, AA Platinum, UA 1K
Posts: 89
I'm having those issues, plus others.
Tried to buy a ticket twice today, AM and PM. Both times the issues were so annoying I quit. The AA schedule alternative is almost as good, and the FC fare about $200 less. Hmmm, maybe DL is trying to tell me something.
Tried to buy a ticket twice today, AM and PM. Both times the issues were so annoying I quit. The AA schedule alternative is almost as good, and the FC fare about $200 less. Hmmm, maybe DL is trying to tell me something.
Oct 16, 15, 3:43 pm
#5
Join Date: Apr 2003
Location: Southwest CT
Programs: DL Diamond and Million Miler, Marriott Titanium Elite, Hertz Pres Circle
Posts: 7,618
Had the same issue just about 20 minutes ago. But when I clicked on the blank fields, including my Redress Number, it automatically filled them all in.
Still annoying that these fields weren't auto-filled. At first, I thought I hadn't logged in, but that was not the case at all.
Still annoying that these fields weren't auto-filled. At first, I thought I hadn't logged in, but that was not the case at all.
