Delta Online Booking Issues?

Old Oct 16, 15, 7:51 am
  #1  
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Delta Online Booking Issues?

I'm trying to book online this morning and when I get to the final steps it keeps asking for my name, frequent flyer #, etc. Doesn't auto fill from being logged into my SkyMiles account. Anybody else seeing this?
cvonbar is offline  
Old Oct 16, 15, 7:58 am
  #2  
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Originally Posted by cvonbar View Post
I'm trying to book online this morning and when I get to the final steps it keeps asking for my name, frequent flyer #, etc. Doesn't auto fill from being logged into my SkyMiles account. Anybody else seeing this?
On hotel accounts, this seems to happen often, but I can log in at that stage and then proceed. I don't think this works on delta.dumb.

OTOH, in some cases, I wouldn't want to risk booking a flight when delta.dumb thinks I'm not logged in as this seems to mess with upgrade requests. I also don't like to trust myself to enter all of the data correctly such as my KTN (which I would need to find at that stage, as I don't have the number memorized).
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Old Oct 16, 15, 8:05 am
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Same thing happened to me two nights ago when I bought a ticket for myself on Delta.com. I had to re-enter everything, including KTN, despite being logged in. Last night, back to normal when I bought another ticket. I'm inclined to think of it as a website glitch rather than my personal data being lost.
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Old Oct 16, 15, 12:40 pm
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I'm having those issues, plus others.

Tried to buy a ticket twice today, AM and PM. Both times the issues were so annoying I quit. The AA schedule alternative is almost as good, and the FC fare about $200 less. Hmmm, maybe DL is trying to tell me something.
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Old Oct 16, 15, 3:43 pm
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Had the same issue just about 20 minutes ago. But when I clicked on the blank fields, including my Redress Number, it automatically filled them all in.

Still annoying that these fields weren't auto-filled. At first, I thought I hadn't logged in, but that was not the case at all.
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Old Oct 16, 15, 4:08 pm
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It's still down!
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Old Oct 16, 15, 8:06 pm
  #7  
 
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i'm having the same issue.
pathfinder44 is offline  

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