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-   -   Is Diamond the Most Exclusive Level? (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1716634-diamond-most-exclusive-level.html)

IIIIIIIIIIllllllllll Oct 14, 2015 1:05 pm

Qantas Chairman's Lounge level?


The Chairman’s Lounge is aptly named: the Chairman of Qantas, Leigh Clifford, personally signs off on each membership application, which lasts for two years.

hi-guy Oct 15, 2015 3:31 am

http://www.flyertalk.com/forum/membe...-medallion.jpg

rucksack Oct 15, 2015 6:42 am


Originally Posted by Darth Chocolate (Post 25564178)
The first rule of 360 is that you don't talk about 360.

Or so I've been told.

All I know is that so far this year, I have been upgraded on 12 domestic segments (all award tickets) but traveling alone. I seem to recall something about companions also getting bumped to the top of the list, but have not been able to confirm.

And I have had many reticketing fees waived. Yes, I had to pay the $450, but had the "change in fare class" waived for over $3,000.

Also there is a special phone line. Best operators in the system.

You're misinformed on the upgrade priority. 360 members do not get preferred upgrade priority to general DMs, nor do their companions.

Case in point: I was traveling with a friend the other day who has 360. We were both on Q fares but I had purchased the ticket a week earlier. I was one spot above him on the upgrade list.

MikeORD Oct 15, 2015 7:01 am


Originally Posted by ruckzac (Post 25568150)
You're misinformed on the upgrade priority. 360 members do not get preferred upgrade priority to general DMs, nor do their companions.

Case in point: I was traveling with a friend the other day who has 360. We were both on Q fares but I had purchased the ticket a week earlier. I was one spot above him on the upgrade list.

Fairly OT, but as an AA EXP who is contemplating a switch to DL, I'm pretty alarmed to see 1. upgrade priority over lower-tiers (which apparently doesn't exist) and 2. a dedicated phone support line for a super-elite level being discussed as major benefits. Unfortunately, my business travels are increasingly taking me to ATL, and AA fares seem less and less competitive.

rucksack Oct 15, 2015 8:28 am


Originally Posted by MikeORD (Post 25568215)
Fairly OT, but as an AA EXP who is contemplating a switch to DL, I'm pretty alarmed to see 1. upgrade priority over lower-tiers (which apparently doesn't exist) and 2. a dedicated phone support line for a super-elite level being discussed as major benefits. Unfortunately, my business travels are increasingly taking me to ATL, and AA fares seem less and less competitive.

We're only talking about the incremental benefits of 360 over DM, not DM over lower tiers.

With 360 you get proactive IRROPS monitoring and re-booking and a dedicated support line.

The benefits of DM over lower tiers are primarily:
  1. Global upgrade certificates (if selected as a choice benefit)
  2. Sky Club access
  3. More frequent upgrades (on any serious route, you practically have to be DM to get upgraded)
  4. Superior customer service (e.g. willingness to waive change fees, better handling of IRROPS)
  5. Unpublished benefits such as operations upgrades on Int'l flights
  6. A sense of unbridled smugness (and remorse for spending so much time on airplanes)

MSPeconomist Oct 15, 2015 8:47 am


Originally Posted by MikeORD (Post 25568215)
Fairly OT, but as an AA EXP who is contemplating a switch to DL, I'm pretty alarmed to see 1. upgrade priority over lower-tiers (which apparently doesn't exist) and 2. a dedicated phone support line for a super-elite level being discussed as major benefits. Unfortunately, my business travels are increasingly taking me to ATL, and AA fares seem less and less competitive.

Since an EXP on AA is between DM and PM on DL, you should be glad if 360s don't have upgrade priority over DMs, at least if you're able to reach DM on DL.

Darth Chocolate Oct 15, 2015 9:20 am


Originally Posted by ruckzac (Post 25568150)
You're misinformed on the upgrade priority. 360 members do not get preferred upgrade priority to general DMs, nor do their companions.

Case in point: I was traveling with a friend the other day who has 360. We were both on Q fares but I had purchased the ticket a week earlier. I was one spot above him on the upgrade list.

Not my experience. And not what the letter I received said. All of my award tickets were upgraded so far this year, and at the window opening.

Last I checked an award ticket is lower priority than a Q fare.

MikeORD Oct 15, 2015 9:22 am


Originally Posted by MSPeconomist (Post 25568689)
Since an EXP on AA is between DM and PM on DL, you should be glad if 360s don't have upgrade priority over DMs, at least if you're able to reach DM on DL.

That's all fair, and I wasn't trying to equate EXP with DM or 360, merely just noting my situation. Certainly Concierge Key would be the appropriate comparison, which I suspect is comparable if not a little inferior to 360.

Thanks for the quick rundown of DM benefits. As much as I appreciate this:

Originally Posted by ruckzac (Post 25568617)
A sense of unbridled smugness (and remorse for spending so much time on airplanes)

DM is probably not in the cards for me, and I will, I'm sure, happily live on as a PM.

Darth Chocolate Oct 15, 2015 9:26 am


Originally Posted by MikeORD (Post 25568215)
Fairly OT, but as an AA EXP who is contemplating a switch to DL, I'm pretty alarmed to see 1. upgrade priority over lower-tiers (which apparently doesn't exist) and 2. a dedicated phone support line for a super-elite level being discussed as major benefits. Unfortunately, my business travels are increasingly taking me to ATL, and AA fares seem less and less competitive.

It exists. Almost all of my award ticket connections were through ATL. And I got upgraded. Early. Days before arriving at the airport.

And it seems the dedicated phone support line actually allows the agents to "bend the rules" on a somewhat regular basis.

aCavalierInCoach Oct 15, 2015 12:06 pm

One thing I noticed this year that bears on the exclusivity point is that MQM earning rates are different. Full F/J carries a 200% multiplier, where as at United it is only 150%. So I'll end up with about 110k PQM on UA and similar amount on DL, even though I've flown less on the latter. Doesn't fully close the gap, but for many it will.

motytrah Oct 15, 2015 12:09 pm

DL also has an internal VIP list. Although it has nothing to do with status and from what I'm told only comes into play for IROPS.

HeadInTheClouds Oct 15, 2015 12:18 pm


Originally Posted by Ryno1234 (Post 25562634)
Just curious. Does any other airline have a level for 125,000 miles? I don't recall seeing one but have only researched it a little. If not that would make Diamond the most exclusive level in the industry.

Thanks.

Even though it's the only (traditional, published) level at 125k, I find it to be the easiest of them to hit due to credit card and rollover elite miles (MQMs).

Darth Chocolate Oct 15, 2015 12:19 pm

I also seem to recall that my digital SkyClub Card does say "Executive" on it.

rucksack Oct 15, 2015 12:20 pm


Originally Posted by Darth Chocolate (Post 25568842)
Not my experience. And not what the letter I received said. All of my award tickets were upgraded so far this year, and at the window opening.

Last I checked an award ticket is lower priority than a Q fare.

I'm not sure what you're getting at here. An award ticket is lower than a Q fare, but you weren't on my flight. If you had been, I'm confident you would have been sitting in the back since everybody who got upgraded was a DM on a paid fare.

I'd like to see proof that 360 has a higher upgrade priority because both officially and in my own experience, it's not true.

Zorak Oct 15, 2015 12:29 pm


Originally Posted by ruckzac (Post 25569735)
I'm not sure what you're getting at here. An award ticket is lower than a Q fare, but you weren't on my flight. If you had been, I'm confident you would have been sitting in the back since everybody who got upgraded was a DM on a paid fare.

I'd like to see proof that 360 has a higher upgrade priority because both officially and in my own experience, it's not true.

That confused me at first too but Darth isn't claiming to have been on your flight, only to have been upgraded at the window on an award ticket -- implying it was ahead of other DMs? although that isn't totally clear from the post. Being 1/N on the upgrade board on an award ticket would be conclusive, if it's been observed to occur.


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