is this new?
Sep 24, 2015, 6:26 am
#1
Original Poster
Join Date: Apr 2010
Location: central Wisconsin
Programs: DL-FO, amex platinum, ducks unlimited, pheasants forever
Posts: 154
is this new?
Just booked RT from GRB to RSW and when I went to seat selection i picked
row 27 exit row on the DTW- RSW segment. I then got a message that said
"these seats are not available at this time, they can be selected 24 hours after booking" I fly the DTW-RSW segment at least 8 times a year and this is the first time I saw this. I thought exit rows were available at time of booking for us lowly FO's.??
row 27 exit row on the DTW- RSW segment. I then got a message that said
"these seats are not available at this time, they can be selected 24 hours after booking" I fly the DTW-RSW segment at least 8 times a year and this is the first time I saw this. I thought exit rows were available at time of booking for us lowly FO's.??
Sep 24, 2015, 6:33 am
#2
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Location: LHR
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Just booked RT from GRB to RSW and when I went to seat selection i picked
row 27 exit row on the DTW- RSW segment. I then got a message that said
"these seats are not available at this time, they can be selected 24 hours after booking" I fly the DTW-RSW segment at least 8 times a year and this is the first time I saw this. I thought exit rows were available at time of booking for us lowly FO's.??
row 27 exit row on the DTW- RSW segment. I then got a message that said
"these seats are not available at this time, they can be selected 24 hours after booking" I fly the DTW-RSW segment at least 8 times a year and this is the first time I saw this. I thought exit rows were available at time of booking for us lowly FO's.??
Sep 24, 2015, 6:37 am
#4
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Often you can't pick seats until the ticket has been issued. Do you have a receipt with a ticket number?
Sep 24, 2015, 6:45 am
#5
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Location: BOS
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Thats pretty strange... if you book through dl.com the ticket is issued immediately. I've only seen that message if booking through a corp travel agent since there is a delay for when they actually process/issue the ticket.
Sep 24, 2015, 6:49 am
#6
Join Date: Apr 2011
Posts: 3,394
Just booked RT from GRB to RSW and when I went to seat selection i picked
row 27 exit row on the DTW- RSW segment. I then got a message that said
"these seats are not available at this time, they can be selected 24 hours after booking" I fly the DTW-RSW segment at least 8 times a year and this is the first time I saw this. I thought exit rows were available at time of booking for us lowly FO's.??
row 27 exit row on the DTW- RSW segment. I then got a message that said
"these seats are not available at this time, they can be selected 24 hours after booking" I fly the DTW-RSW segment at least 8 times a year and this is the first time I saw this. I thought exit rows were available at time of booking for us lowly FO's.??
Sep 24, 2015, 7:29 am
#7
Original Poster
Join Date: Apr 2010
Location: central Wisconsin
Programs: DL-FO, amex platinum, ducks unlimited, pheasants forever
Posts: 154
Not an "E" fare,
It let me book another "preferred seat"
My credit card was billed , as I received my confirmation via E-mail
right away.
I will try to move to exit row this afternoon as the 24 hrs will have passed.
This has me pretty stumped as I book this way all the time and this is the first
time I've seen this.
One more bit of info, It did not show "upgrade requested" either, it said
"upgrade not available at this time"
Again this is new to me as well, all my previous bookings showed "upgrade requested"
(as if I will get one these days)
It let me book another "preferred seat"
My credit card was billed , as I received my confirmation via E-mail
right away.
I will try to move to exit row this afternoon as the 24 hrs will have passed.
This has me pretty stumped as I book this way all the time and this is the first
time I've seen this.
One more bit of info, It did not show "upgrade requested" either, it said
"upgrade not available at this time"
Again this is new to me as well, all my previous bookings showed "upgrade requested"
(as if I will get one these days)
Sep 24, 2015, 8:12 am
#8
Join Date: Apr 2012
Location: Mishawaka, IN
Programs: Marriott Titanium (LT Plat), Southwest A-list, Delta Platinum
Posts: 40
I've had it happen once, when I logged in to my account during the purchase process (rather than before). If that is what you did, you will need to call Delta to have you put on the upgrade list.
Last edited by lukerrie; Sep 24, 2015 at 8:13 am Reason: clarification of when to log in
Sep 24, 2015, 8:13 am
#9
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If you log out and back into your Delta account are you able to select the preferred seats? I would also suggest you access your reservation via the app to see if you can change seats there.
I too have only ever seen that message when booking via a travel agency and the ticket has yet to be issued.
I too have only ever seen that message when booking via a travel agency and the ticket has yet to be issued.
Sep 24, 2015, 10:39 am
#11
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Sep 24, 2015, 12:47 pm
#13
Join Date: May 2010
Location: Just relocated to Phoenix, so I guess that does it for Delta for me
Programs: DL "Annual" GM 2MM, AA lifetime Gold 1MM, Hilton Gold, Hertz President's Club
Posts: 337
It used to be that I couldn't select a C+ (although called Economy Comfort then) until after I had completed the reservation/ticketing and then went back into the record. But that problem went away quite a while ago. This seems to be a new oddity.
Sep 24, 2015, 12:48 pm
#14
Join Date: Jul 2011
Programs: Delta Platinum & MM, Marriott Lifetime Platinum, National Car Executive
Posts: 400
There was a 006 ticket number in my Egencia record before the second time I tried and failed to select an Exit row; so the ticket had to have been issued. I did not check for this on delta.com. Also, it did let me change seats to a different row that was not an Exit row. I only received the message when trying to select and Exit row seat even after successfully changing to a different non Exit row.
Sep 24, 2015, 2:47 pm
#15
Join Date: May 2005
Programs: DL Million Miler
Posts: 1,963
I am also very strangely getting this - - for a MSN-DTW flight I booked weeks ago for March 2nd 2016.
I am currently in (preferred) exit seat 25C. If I try to get (preferred) seat 33A which I like better (unlimited legroom - - it's a quasi-exit row right by the engine), I get that precise message.
If instead I try to book economy comfort seat 10A, it works fine - - no problem.
It's trying to switch to that other preferred seat that the message "these seats are not available at this time, they can be selected 24 hours after booking" shows up, and I can't get the seat (I'm plat by the way).
I am currently in (preferred) exit seat 25C. If I try to get (preferred) seat 33A which I like better (unlimited legroom - - it's a quasi-exit row right by the engine), I get that precise message.
If instead I try to book economy comfort seat 10A, it works fine - - no problem.
It's trying to switch to that other preferred seat that the message "these seats are not available at this time, they can be selected 24 hours after booking" shows up, and I can't get the seat (I'm plat by the way).