My not so great premium transcon flight-am I being to nit picky?
Sep 2, 2015, 7:08 pm
#61
Join Date: Mar 2004
Location: San Francisco, CA
Programs: DL PM/MM, Hilton Silver, SPG+, Hertz PC
Posts: 7,899
All beverages were free and food offering of such quantity, quality and variety that it was possible to pull out a decent meal, for free as well.
In order to offer customers a "more consistent product" DL thought well of downgrading all lounges to Crown Room level (drinks still free, but minimal food offering) and the to downgrade the entire line. Out of consistency considerations again, I imagine.
Final result is lounges which don't hold a candle to AF, KL, even some AZ. And let's just leave VS alone...
Naturaly DL has further monetized the product, since now you've gotta pay for almost everything, price are higher and access is reduced.
Sep 2, 2015, 8:59 pm
#62
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 5,847
t...
And not having 2 things you're willing to eat on a 3 item menu is pushing what's reasonable on a flight with any airline. You'll find the same issue on American or United. Probably JetBlue too.
So if the OP wants change. Complain about the menus and seat. And leave it at that.
And not having 2 things you're willing to eat on a 3 item menu is pushing what's reasonable on a flight with any airline. You'll find the same issue on American or United. Probably JetBlue too.
So if the OP wants change. Complain about the menus and seat. And leave it at that.
Sep 2, 2015, 10:19 pm
#63
Join Date: Feb 2002
Location: NYC: UA 1K, DL Platinum, AAirpass, Avis PC
Posts: 4,599
And they even do legit mixed cocktails.
Though the OP calls JetBlue a 'third rate' airline...
Market competition usually has a solution for most complaints, if the consumer isn't too stubborn to notice.
Sep 3, 2015, 7:58 am
#64
FlyerTalk Evangelist
Join Date: Jun 2006
Location: LAX/BOS/HKG/AMS/SFO...hmm, I need a life.
Programs: United1K, AA ExPlAAt, DL MM/Gold, Hilton Diamond, Avis First
Posts: 13,316
This is simple and clear: Delta has to bring its catering into this century. There is NO reason to have to guess at the entire cabin given the % of people who use the internet machine. They have absolutely no reason not to get this done THIS WEEK. They are making record profits and telling the world they have a great product. Sometimes you have to invest a little....just the way it is.
Sep 3, 2015, 8:01 am
#65
FlyerTalk Evangelist
Join Date: Jun 2006
Location: LAX/BOS/HKG/AMS/SFO...hmm, I need a life.
Programs: United1K, AA ExPlAAt, DL MM/Gold, Hilton Diamond, Avis First
Posts: 13,316
While JB is a smaller airline Mint is actually a really good product. I get the argument that IROPS could be bad on JB but the product itself is better, IMO, than DL. Most here are so blinded by marketing that they will not try it and see but the reality is they do a very good job.
Sep 3, 2015, 8:22 am
#66
Join Date: Sep 2013
Programs: DL PM, 1MM, DL SC, Kimpton Inner Circle
Posts: 2,416
Hell I chose my meal on AA for ANY FC flight, not just flagship service, ahead of time. I have yet to not get what I ordered.
This is simple and clear: Delta has to bring its catering into this century. There is NO reason to have to guess at the entire cabin given the % of people who use the internet machine. They have absolutely no reason not to get this done THIS WEEK. They are making record profits and telling the world they have a great product. Sometimes you have to invest a little....just the way it is.
This is simple and clear: Delta has to bring its catering into this century. There is NO reason to have to guess at the entire cabin given the % of people who use the internet machine. They have absolutely no reason not to get this done THIS WEEK. They are making record profits and telling the world they have a great product. Sometimes you have to invest a little....just the way it is.
Sep 3, 2015, 8:37 am
#67
FlyerTalk Evangelist
Join Date: Jun 2006
Location: LAX/BOS/HKG/AMS/SFO...hmm, I need a life.
Programs: United1K, AA ExPlAAt, DL MM/Gold, Hilton Diamond, Avis First
Posts: 13,316
Sep 3, 2015, 8:46 am
#68
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
Hell I chose my meal on AA for ANY FC flight, not just flagship service, ahead of time. I have yet to not get what I ordered.
This is simple and clear: Delta has to bring its catering into this century. There is NO reason to have to guess at the entire cabin given the % of people who use the internet machine. They have absolutely no reason not to get this done THIS WEEK. They are making record profits and telling the world they have a great product. Sometimes you have to invest a little....just the way it is.
This is simple and clear: Delta has to bring its catering into this century. There is NO reason to have to guess at the entire cabin given the % of people who use the internet machine. They have absolutely no reason not to get this done THIS WEEK. They are making record profits and telling the world they have a great product. Sometimes you have to invest a little....just the way it is.
Sep 3, 2015, 11:52 am
#69
Join Date: Oct 2002
Location: LAS
Programs: PA FT, TW Gold, NW/CO PE, VK Eagleflyer
Posts: 7,173
Hell I chose my meal on AA for ANY FC flight, not just flagship service, ahead of time. I have yet to not get what I ordered.
This is simple and clear: Delta has to bring its catering into this century. There is NO reason to have to guess at the entire cabin given the % of people who use the internet machine. They have absolutely no reason not to get this done THIS WEEK. They are making record profits and telling the world they have a great product. Sometimes you have to invest a little....just the way it is.
This is simple and clear: Delta has to bring its catering into this century. There is NO reason to have to guess at the entire cabin given the % of people who use the internet machine. They have absolutely no reason not to get this done THIS WEEK. They are making record profits and telling the world they have a great product. Sometimes you have to invest a little....just the way it is.