Award partners vanished

Old Aug 12, 15, 7:16 pm
  #1  
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Award partners vanished

No more AF, KL, VS, etc.
As of this afternoon.
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Old Aug 12, 15, 7:23 pm
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Originally Posted by Dieuwer View Post
No more AF, KL, VS, etc.
As of this afternoon.
Probably a glitch, but then again, it is Delta, so you never know what the next "enhancement" will be.
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Old Aug 12, 15, 7:25 pm
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I'm glad I'm not the only one who noticed. I priced IND-AMS-KBP-CDG-BOS-IND yesterday and today couldn't find the route on SkyPesos anywhere.
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Old Aug 12, 15, 7:25 pm
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Update: One-way partner awards have vanished. Some roundtrip awards still there.
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Old Aug 12, 15, 7:38 pm
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This must be a computer issue. This would pretty much be the end of Sky Team and that seems too far fetched, even for Delta.
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Old Aug 12, 15, 7:43 pm
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Has to be a glitch of some sort. Makes for some interesting results though. Searching CDG-AMS 5 weeks flexible search brings up no results. AMS-BKK results in routings like AMS-DTW-NRT-BKK on all DL metal.
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Old Aug 12, 15, 8:00 pm
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Interesting. DTW-CDG one-way shows 41 results, all DL; RT gives only 31 results, including AF, VS, and KL. So fewer DL options when including OA?
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Old Aug 12, 15, 8:41 pm
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Anyone call yet to see if space is still bookable, but just not showing online? Booked partner one-way yesterday so I know this is a change that was made in last like 8-12 hrs.
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Old Aug 12, 15, 9:17 pm
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I posted about this at 3:45 today in DL/VS and DL bug threads. Was in full blown panic mode not seeing any VS flights. Once I realized that it was ALL partners, I did calm down. And yes, RT and multi city are bookable w/ partners. But you can't use flex dates with those. Expedia still shows one-ways on partners and even has them double listed as DLs. But, of course, I don't want to book on expedia. If this is permanent, DL will lose whatever shred of credibility they have left.

AND b/c DL itself does not fly to GLA or EDI, no one can book a one-way trip to Scotland. Surely this is a computer glitch. Surely.

Last edited by Stgermainparis; Aug 12, 15 at 9:24 pm
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Old Aug 12, 15, 9:24 pm
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Just called in and PM agent saw all the same VS space that I see on the VS site. Example was a o/w request LHR-JFK that shows like 4 options on VS site, but doesn't show any on the DL website.

So good news is they are still there, but just have to call. For those searching you can always use EF for AZ,AF,KL and VS site for their own inventory.

Seems to be just a glitch.
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Old Aug 12, 15, 9:28 pm
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Originally Posted by Stgermainparis View Post
I posted about this at 3:45 today in DL/VS and DL bug threads. Was in full blown panic mode not seeing any VS flights. Once I realized that it was ALL partners, I did calm down. And yes, RT and multi city are bookable w/ partners. But you can't use flex dates with those. Expedia still shows one-ways on partners and even has them double listed as DLs. But, of course, I don't want to book on expedia. If this is permanent, DL will lose whatever shred of credibility they have left.

AND b/c DL itself does not fly to GLA or EDI, no one can book a one-way trip to Scotland. Surely this is a computer glitch. Surely.
So this means paid flights are affected as well if you're talking about Expedia? I didn't even think to check that. That makes me even more certain that it's just a glitch. When I thought it was just for awards I wasn't willing to completely rule out the idea of it being intentional.
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Old Aug 12, 15, 9:43 pm
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This is not something new folks, but don't stress - they'll likely be back again tomorrow.
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Old Aug 12, 15, 11:26 pm
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Originally Posted by mattp1987 View Post
So this means paid flights are affected as well if you're talking about Expedia? I didn't even think to check that. That makes me even more certain that it's just a glitch. When I thought it was just for awards I wasn't willing to completely rule out the idea of it being intentional.
Oh, yes. Paid flights, too. The "glitch" (I hope) involves one-way partner flights only (whether paid or award). A good test case is Fri/Sat MCO-GLA nonstop one way b/c only VS does that route.

I sent a tweet to DeltaAssist and got this: "We'll be sure to forward the details. Thanks for letting us know."

Of course, not helpful, but at least I didn't get "Yes, our new policy is no partner flights on one-way tickets." Oy.
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Old Aug 13, 15, 12:22 am
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Originally Posted by jdrtravel View Post
This must be a computer issue. This would pretty much be the end of Sky Team and that seems too far fetched, even for Delta.
I wish I agreed with you. I suspect this is a glitch, but probably some code that slipped out early. Call me a conspiracy theorist...or see all the moves they've made lately. Either way, someone coded something in the computer to make this happen.
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Old Aug 13, 15, 2:35 am
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Perhaps DL will get rid of one-way-for-half-the-roundtrip-mileage-price awards on (most/all of) its partner airlines as a residual option and do so after SkyMiles moves further toward the SkyPenny (or sub-SkyPenny) standard for DL award ticket redemptions? That or some other kind of change to partner award travel pricing wouldn't surprise me with DL, as DL has had to consider how to do deal with redeeming SkyMiles on partner airlines when the DL program has more thoroughly migrated toward the SkyPenny/Sub-SkyPenny program.

Has anyone tried to book one-way partner awards over the phone with DL in recent hours and managed to get them ticketed as well? What kind of routing, and how did it price out over the phone?
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