Award partners vanished
Aug 14, 2015, 4:29 pm
#46
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,942
What is so bizarre to me is that even revenue bookings for OW are disabled on partners. Why would that be a new pricing system? This is not restricted to award bookings at all.
Aug 14, 2015, 4:52 pm
#47
Join Date: Nov 2012
Location: Minutes from ATL
Programs: DL
Posts: 436
Probably since they merged the award and revenue search engines (they both fall under "air-shopping/searchFlights.action"), it's a mistake (the revenue fare part).
Aug 14, 2015, 10:33 pm
#49
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For all-partner awards, it's pretty simple. Partners will always be at low level.
If you need DL flights to connect, it gets trickier. The fare classes you need are N for economy or R for biz/first on the DL flights. One option is to do a flexible days(5 weeks) search, pick a set of dates that is showing availability at the low price, and use that date as the return for all your searching.
If you need DL flights to connect, it gets trickier. The fare classes you need are N for economy or R for biz/first on the DL flights. One option is to do a flexible days(5 weeks) search, pick a set of dates that is showing availability at the low price, and use that date as the return for all your searching.
Aug 15, 2015, 12:59 pm
#50
Join Date: Mar 2014
Location: LAX
Programs: Skymiles member
Posts: 134
So is this permanent? I still don't see partner flights from the Middle East to LAX...I usually book with AZ, AF, or VS...now, all gone; I haven't tried calling, but do you think this is part of their campaign to hide information from their customers, assuming flights are only available via phone?
Aug 15, 2015, 3:01 pm
#51
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,942
So is this permanent? I still don't see partner flights from the Middle East to LAX...I usually book with AZ, AF, or VS...now, all gone; I haven't tried calling, but do you think this is part of their campaign to hide information from their customers, assuming flights are only available via phone?
Aug 15, 2015, 3:04 pm
#52
Suspended
Join Date: Jun 2009
Programs: Delta skymiles DM + 1MM
Posts: 8,144
I don't know why you have to be so snippy about it. Some enhancements work out in our favor while others don't. No need to constantly cry over spilt milk. Its very obvious that partner awards still exist, just that you might have to, dare I say it, pick up the phone and call.
Aug 15, 2015, 4:27 pm
#53
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Aug 15, 2015, 5:11 pm
#54
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Join Date: Jun 2009
Programs: Delta skymiles DM + 1MM
Posts: 8,144
It gets a little stale in here when not everything goes the way folks want them to, then its total doom and gloom...end if the world type stuff. I mean gee whiz folks, that's life. If the airlines were operating in todays environment as they did in the past, we wouldn't see the vast improvements in things such as fleet upgrades, new planes, updated planes and terminals etc etc etc.
Aug 15, 2015, 6:09 pm
#55
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,273
It gets a little stale in here when not everything goes the way folks want them to, then its total doom and gloom...end if the world type stuff. I mean gee whiz folks, that's life. If the airlines were operating in todays environment as they did in the past, we wouldn't see the vast improvements in things such as fleet upgrades, new planes, updated planes and terminals etc etc etc.
And to be honest I'd rather they kept flying those old planes than their shiny new 739s.
Aug 15, 2015, 9:37 pm
#56
Join Date: May 2013
Location: RMS
Programs: DL Plat, UA Gold, Bonvoy Titanium, Hilton Credit Card Diamond
Posts: 8,789
@DeltaAssist Any idea when 1-way search for partners will be back? Broken since noon ET Thurs. CDG-AMS no flights on DL.com
@mwp6k Hi Matt, let me check on this with our Online team. Once I have an answer I'll be sure to let you know. My apologies for the.inconvenience. *JJ
@mwp6k Hi Matt, let me check on this with our Online team. Once I have an answer I'll be sure to let you know. My apologies for the.inconvenience. *JJ
Aug 16, 2015, 3:56 am
#57
Join Date: May 2015
Location: STR
Posts: 91
@DeltaAssist Any idea when 1-way search for partners will be back? Broken since noon ET Thurs. CDG-AMS no flights on DL.com
@mwp6k Hi Matt, let me check on this with our Online team. Once I have an answer I'll be sure to let you know. My apologies for the.inconvenience. *JJ
@mwp6k Hi Matt, let me check on this with our Online team. Once I have an answer I'll be sure to let you know. My apologies for the.inconvenience. *JJ
Aug 16, 2015, 6:19 am
#58
Join Date: Nov 2007
Location: MLB, MCO
Programs: Delta Plat, IHG Plat, Marriott Silver
Posts: 1,315
That's not true. I just did a test search MCO-LON and its displaying availability in F and J on the MCO-LGW nonstop on VS for multiple days in September.
Aug 16, 2015, 7:07 am
#59
Join Date: May 2015
Location: STR
Posts: 91
Sorry I forgot to mention I was referring to a regular booking, not award. Try roundtrip STR to AMS, AMS to CDG etc.. nothing works and it must be related to the same issue cause it started on the same day
Aug 16, 2015, 8:08 am
#60
Join Date: Feb 2013
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Posts: 5,942
Indeed! Wow that's nuts. I tried LON-AMS and ams-CDG and "sorry nothing available" for RT or OW. Revenue ticket.