New VDB Policies
Jan 31, 2016, 3:58 pm
#137
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Jan 31, 2016, 5:28 pm
#139
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That wasn't quick! That was 15 minutes! 
Just another data point for you . . . .
A few years back, I was flying AMS to DTW, I think it was. I knew the flight was sold out (summer time). When I checked in at the AMS SkyPriority counter - or whatever it was called at the time - I inquired as to whether or not the flight was overbooked. The TA said . . . Oh, DTW flights in the summer are ALWAYS overbooked! So, she took a look at my reservation, and saw that I was on a free ticket (DL miles - not sure if they can tell what form of payment). She said she had to call a supervisor to see if this kind of ticket was indeed eligible for VDB! A few minutes later, confirmation that my ticket was the same as a paid cash ticket, and she processed the VDB at the TICKET COUNTER!! The service was TRULY fantastic!
Just another data point for you . . . .
A few years back, I was flying AMS to DTW, I think it was. I knew the flight was sold out (summer time). When I checked in at the AMS SkyPriority counter - or whatever it was called at the time - I inquired as to whether or not the flight was overbooked. The TA said . . . Oh, DTW flights in the summer are ALWAYS overbooked! So, she took a look at my reservation, and saw that I was on a free ticket (DL miles - not sure if they can tell what form of payment). She said she had to call a supervisor to see if this kind of ticket was indeed eligible for VDB! A few minutes later, confirmation that my ticket was the same as a paid cash ticket, and she processed the VDB at the TICKET COUNTER!! The service was TRULY fantastic!
Jan 31, 2016, 5:55 pm
#140
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Jan 31, 2016, 5:56 pm
#141
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Jan 31, 2016, 5:57 pm
#142
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A few years back, I was flying AMS to DTW, I think it was. I knew the flight was sold out (summer time). When I checked in at the AMS SkyPriority counter - or whatever it was called at the time - I inquired as to whether or not the flight was overbooked. The TA said . . . Oh, DTW flights in the summer are ALWAYS overbooked! So, she took a look at my reservation, and saw that I was on a free ticket (DL miles - not sure if they can tell what form of payment). She said she had to call a supervisor to see if this kind of ticket was indeed eligible for VDB! A few minutes later, confirmation that my ticket was the same as a paid cash ticket, and she processed the VDB at the TICKET COUNTER!! The service was TRULY fantastic!
Jan 31, 2016, 6:11 pm
#143
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To be honest, I don't remember.
It was a few years ago, so, I'm not really sure it would be applicable today.
The amazing thing was, that, she made a couple of phone calls and did the whole thing right at the ticket / check-in counter! Being a shopaholic, I ALWAYS have checked bags returning home to the USA, and, at AMS, if you get to the gate and volunteer for a VDB once your bags are checked, you get the standard KLM response of . . . .
I'm sorry, sir, but that is NOT POSSIBLE!!!
I know many here are familiar with this standard KLM line!
It was a few years ago, so, I'm not really sure it would be applicable today.
The amazing thing was, that, she made a couple of phone calls and did the whole thing right at the ticket / check-in counter! Being a shopaholic, I ALWAYS have checked bags returning home to the USA, and, at AMS, if you get to the gate and volunteer for a VDB once your bags are checked, you get the standard KLM response of . . . .
I'm sorry, sir, but that is NOT POSSIBLE!!!
I know many here are familiar with this standard KLM line!
Jan 31, 2016, 6:59 pm
#144
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To be honest, I don't remember.
It was a few years ago, so, I'm not really sure it would be applicable today.
The amazing thing was, that, she made a couple of phone calls and did the whole thing right at the ticket / check-in counter! Being a shopaholic, I ALWAYS have checked bags returning home to the USA, and, at AMS, if you get to the gate and volunteer for a VDB once your bags are checked, you get the standard KLM response of . . . .
I'm sorry, sir, but that is NOT POSSIBLE!!!
I know many here are familiar with this standard KLM line!
It was a few years ago, so, I'm not really sure it would be applicable today.
The amazing thing was, that, she made a couple of phone calls and did the whole thing right at the ticket / check-in counter! Being a shopaholic, I ALWAYS have checked bags returning home to the USA, and, at AMS, if you get to the gate and volunteer for a VDB once your bags are checked, you get the standard KLM response of . . . .
I'm sorry, sir, but that is NOT POSSIBLE!!!
I know many here are familiar with this standard KLM line!