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-   -   Droid Problems with Delta App (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1683937-droid-problems-delta-app.html)

dzflyer May 30, 2015 9:08 pm

Droid Problems with Delta App
 
I have been having problems with the delta app on my Droid phone for 3 months have tried everything including uninstall and reinstalling the app. Anyone else having the same problem?

airindia787 May 30, 2015 9:20 pm

What are some of the problems you are experiencing? It will be quite difficult for FTers to help you unless you provide some more specifics. And also make sure the app is compatible with your version of Android. The current app requires Android 4.0+ to work. I have seen numerous people on here who have been using the app for years only to find out the app no longer works with their device.

dzflyer May 31, 2015 7:43 am

I try to log in on the login page with exact info I use on delta.com and the message I get is sorry that didn't work please enter valid long in credentials. ....they are the valid long in credentials and of course delta it is zero and I mean zero help

amieuro May 31, 2015 8:15 am

I was having login problems a few months ago. For well over a month I wasn't able to login with droid smartphone. I kept getting a message that said something "opps that didn't go too well please try again". I de-installed Delta app and re-installed again and same problem. I gave up. Then a few days ago, after not trying for several weeks, I tried again and I was able to login with no problem. I think the problem is with Delta's app.

dzflyer May 31, 2015 10:13 am

I'll keep trying ....it hasnt let me login yet and I've been trying off and on for 3 months

3Cforme May 31, 2015 10:33 am

Op: You haven't identified a specific device, Delta app release, nor version of Android you're using. There certainly are Android users who have used the app successfully within the last three months - me included.

MSPeconomist May 31, 2015 10:41 am

Sometimes if you have old software on the device, it can be a mistake to attempt to update an app without first checking that the new version is compatible with your system. If it's not broken, don't fix it without first checking carefully that this is what you want to do.

dzflyer May 31, 2015 3:02 pm

Samsung galaxy 4.... delta 3.4.....Android system update 5.0....I can go in as guest enter credit card info pull up flights but can't login

davetravels May 31, 2015 3:12 pm

Just checked - -

My Galaxy S5 is working fine.

Currently booked trips appear fine.

Quick attempt to search and book a new reservation - also fine.

dzflyer May 31, 2015 3:31 pm

I can do everything but login

davetravels May 31, 2015 3:36 pm


Originally Posted by dzflyer (Post 24897572)
I can do everything but login

Have you considered changing your password on a destktop / laptop, THEN try to log in again on your phone?

dzflyer May 31, 2015 3:38 pm

I will give it a try I changed password from my phone and it didn't work I'll try the desktop next thx

TarnishedHalo May 31, 2015 4:26 pm

I have a Galaxy 5S and the app is working fine. I wanted to suggest typing in your information slowly and waiting a few seconds before hitting "log in". On several different apps I've found this to be helpful. Sometimes the phone/app lags and when you hit "log in" the information isn't finished computing (for lack of a better word).

dzflyer May 31, 2015 4:57 pm

Tried desktop change password and let it wait a minute before logging in and nothing....I think I'm due for a s5 or S6 soon

davetravels May 31, 2015 5:05 pm

Maybe try uninstalling the app and re-downloading it again?


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