Lounge acess at GRU.
#1
Original Poster
Join Date: Mar 2014
Programs: DL DM
Posts: 78
Lounge acess at GRU.
I got denied access like a year ago because my connecting flight was not Skyteam. Last time I didn't even bother trying but found this in the skyteam app recently, "Skyteam Elite Plus members, regardless of their travel class, are allowed access to a SkyTeam lounge at a particular airport if traveling on or connecting to/from a same-day international flight operated by a SkyTeam member airline."
I'm coming in on a KLM flight next week connecting to TAM and would love to know if I can access any lounge in Terminal 2.
I'm coming in on a KLM flight next week connecting to TAM and would love to know if I can access any lounge in Terminal 2.
#2
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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I got denied access like a year ago because my connecting flight was not Skyteam. Last time I didn't even bother trying but found this in the skyteam app recently, "Skyteam Elite Plus members, regardless of their travel class, are allowed access to a SkyTeam lounge at a particular airport if traveling on or connecting to/from a same-day international flight operated by a SkyTeam member airline."
I'm coming in on a KLM flight next week connecting to TAM and would love to know if I can access any lounge in Terminal 2.
I'm coming in on a KLM flight next week connecting to TAM and would love to know if I can access any lounge in Terminal 2.
#3
Original Poster
Join Date: Mar 2014
Programs: DL DM
Posts: 78
It's all on one ticket and the lounge I tried last time must be the one showing up as Smiles VIP lounge in the lounge finder. The Air France lounges will be closed by the time I get there and they are located in Terminal 1.
#4
Join Date: Sep 2014
Programs: DL PM
Posts: 16
I flew GRU-ATL last sunday and got to visit the Smiles lounge. I had very low expectations, however it turned out to be okay. They have showers, snacks, unlimited brazilian beer and self serve bar including red label, smirnoff vodka and a couple of wines. If you want to charge your device you will need a converter, not too bad for a 4 hr layover.
Keep your KLM BP and show your medallion credentials, they should let you in. Call DL and ask just to be sure.
Keep your KLM BP and show your medallion credentials, they should let you in. Call DL and ask just to be sure.
#5
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,112
I flew GRU-ATL last sunday and got to visit the Smiles lounge. I had very low expectations, however it turned out to be okay. They have showers, snacks, unlimited brazilian beer and self serve bar including red label, smirnoff vodka and a couple of wines. If you want to charge your device you will need a converter, not too bad for a 4 hr layover.
Keep your KLM BP and show your medallion credentials, they should let you in. Call DL and ask just to be sure.
Keep your KLM BP and show your medallion credentials, they should let you in. Call DL and ask just to be sure.
#6
Original Poster
Join Date: Mar 2014
Programs: DL DM
Posts: 78
I flew GRU-ATL last sunday and got to visit the Smiles lounge. I had very low expectations, however it turned out to be okay. They have showers, snacks, unlimited brazilian beer and self serve bar including red label, smirnoff vodka and a couple of wines. If you want to charge your device you will need a converter, not too bad for a 4 hr layover.
Keep your KLM BP and show your medallion credentials, they should let you in. Call DL and ask just to be sure.
Keep your KLM BP and show your medallion credentials, they should let you in. Call DL and ask just to be sure.

#7
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,112
#8
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Join Date: Oct 2003
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Posts: 10,112
Unless you're departing on DL (which you're not) then I don't see how you get lounge access at the GOL lounge. Inbound on KLM doesn't give you access because GOL is not a SkyTeam member. MSPEconomist (as usual) has it right.
I was just in the GOL lounge at GRU last Friday. It worked for me for two hours. WiFi was the fastest I had in my week in Brazil (that's not saying much), the food was edible but sparse and the drinks were OK. I had been hoping to find that frozen caipirhina concoction someone reviewed from last year but that freezer seems to have been removed.
-RM
I was just in the GOL lounge at GRU last Friday. It worked for me for two hours. WiFi was the fastest I had in my week in Brazil (that's not saying much), the food was edible but sparse and the drinks were OK. I had been hoping to find that frozen caipirhina concoction someone reviewed from last year but that freezer seems to have been removed.
-RM
#10
Join Date: Apr 2007
Location: SLC
Programs: DL DM-1MM
Posts: 309
Unless you're departing on DL (which you're not) then I don't see how you get lounge access at the GOL lounge. Inbound on KLM doesn't give you access because GOL is not a SkyTeam member. MSPEconomist (as usual) has it right.
I was just in the GOL lounge at GRU last Friday. It worked for me for two hours. WiFi was the fastest I had in my week in Brazil (that's not saying much), the food was edible but sparse and the drinks were OK. I had been hoping to find that frozen caipirhina concoction someone reviewed from last year but that freezer seems to have been removed.
-RM
I was just in the GOL lounge at GRU last Friday. It worked for me for two hours. WiFi was the fastest I had in my week in Brazil (that's not saying much), the food was edible but sparse and the drinks were OK. I had been hoping to find that frozen caipirhina concoction someone reviewed from last year but that freezer seems to have been removed.
-RM
New VIP Lounge:
Passengers travelling on World Business Class or Elite (Platinum, Gold) members of the Flying Blue frequent flyer program will be hosted on the VIP Business Class lounge managed by GRU Airport, located at the restricted area, after the X-Ray security inspection system, at the new terminals mezzanine. Therefore, passengers pass through all of the departure procedure and wait for their flights with more comfort.
#11
Original Poster
Join Date: Mar 2014
Programs: DL DM
Posts: 78
GOL/KLM do have a code-share arrangement, but as KLM now flies into Terminal 3 it looks like the VIP Business Lounge is available.....
New VIP Lounge:
Passengers travelling on World Business Class or Elite (Platinum, Gold) members of the Flying Blue frequent flyer program will be hosted on the VIP Business Class lounge managed by GRU Airport, located at the restricted area, after the X-Ray security inspection system, at the new terminals mezzanine. Therefore, passengers pass through all of the departure procedure and wait for their flights with more comfort.
New VIP Lounge:
Passengers travelling on World Business Class or Elite (Platinum, Gold) members of the Flying Blue frequent flyer program will be hosted on the VIP Business Class lounge managed by GRU Airport, located at the restricted area, after the X-Ray security inspection system, at the new terminals mezzanine. Therefore, passengers pass through all of the departure procedure and wait for their flights with more comfort.
#12
Join Date: Dec 2012
Location: FLR-GRU
Programs: Miles&More ; A3*G
Posts: 85
Unless you're departing on DL (which you're not) then I don't see how you get lounge access at the GOL lounge. Inbound on KLM doesn't give you access because GOL is not a SkyTeam member. MSPEconomist (as usual) has it right.
I was just in the GOL lounge at GRU last Friday. It worked for me for two hours. WiFi was the fastest I had in my week in Brazil (that's not saying much), the food was edible but sparse and the drinks were OK. I had been hoping to find that frozen caipirhina concoction someone reviewed from last year but that freezer seems to have been removed.
-RM
I was just in the GOL lounge at GRU last Friday. It worked for me for two hours. WiFi was the fastest I had in my week in Brazil (that's not saying much), the food was edible but sparse and the drinks were OK. I had been hoping to find that frozen caipirhina concoction someone reviewed from last year but that freezer seems to have been removed.
-RM
Last edited by Giamasetti; May 15, 15 at 4:39 pm
#13
Join Date: Apr 2007
Location: SLC
Programs: DL DM-1MM
Posts: 309
#14
Original Poster
Join Date: Mar 2014
Programs: DL DM
Posts: 78
I asked KLM and according to them I do have access to the new lounge in Terminal 3. It shows up on their website and I do believe it's operated by GRU airport not GOL.
https://www.klm.com/travel/nl_en/prepare_for_travel/at_the_airport/lounges/worldwide_locations.htm#p4
https://www.klm.com/travel/nl_en/prepare_for_travel/at_the_airport/lounges/worldwide_locations.htm#p4