Esltroy

I am also wondering about the straw, the bloody Kleenex, and the goldfish.
So, a straw walks into a delta skyclub. The bartender says, We don't serve your kind here, suck it up.
A bloody Kleenex walks into a delta skyclub. The bartender says, We don't serve your kind here, you blow!
A goldfish walks into a delta skyclub, jumps up on a bar stool, and looks hard at the bartender. He asks the goldfish, "What can I get you?" The fish keeps looking at the guy and gasps: "Water, and not a bottle that was half used by another passenger."

sweeper20

Do come back and let us know how clean the planes are on whatever airline you are moving to...oh, and like other threads like this...don't let the door hit ya...

ButIsItArt

^^^

jeffjohnvol

...where the good lord split ya...

In the case of a late flight and they have to do a very fast turnaround, I give the cleaning crew the benefit of the doubt.

TrojanTraveler

Delta really doesn't put much stock into anything written on FT. And yes, in my opinion service standards at DL all around are in decline. But they really don't care. It's seems to me that they think that they just don't need to be worse than AA or UA, and with the latter it's a very low bar to clear.

mlsrar

Yep...classic FT.

davetravels

I, personally, don't have any real issues with DL "stuff" overall, but, maybe, they've just gotten too big?!?

TrojanTraveler

Could be part of it. For me, DL used to be far superior to its competitors. Increasingly, there is less differentiation between them and their few competitors. There are definitely areas where DL is still better than others, but to me DL isn't clearly such a superior airline all around. The worst thing is that their front-line is supplying much disinformation, and yet DL doesn't provide you the tools to avoid them and do it yourself.

One could argue that DL has made their rules so numerous that it's hard for a DL front-line person (or even IT) to keep track of them, but DL should have considered that before implementing whatever byzantine structure/rules on which they decide. However, this shouldn't be my (the passenger's) problem, and yet increasingly, and as can be seen on this forum, it is.

jascmil

Agree on this point. I've been surprised by how dirty the BusinessElite (err, DeltaOne) cabin has been on my last few long-hauls. The seats have really taken a beating, particularly on the 777s. But the standard wear-and-tear stuff doesn't bother me as much as the accumulated dust and filth surrounding the seat -- particularly when I have to stare at it for 10+ hours.

davetravels

You bring up an interesting point. It's one thing that, smaller aircraft that do new flights every hour or 2 don't get cleaned between every flight, but, one would hope that an aircraft that does 2 long-haul flights a day would get a good wipe down at least once a day.

dilbertsdaddy

Seriously??

Disgusting, no doubt. I blame the passenger.

DL has the cleanest airplanes by a long shot.

Did you want 2 hours ground time between flights to scrub on every leg? Fares would double.

I flew UA the other day and the airplane was absolutely filthy.

I save my rage at DL for the website. I have no issues with the operation.

mlsrar

Oddly enough, i like their website During the challenge with AA, I found that their website was the worst, followed by US and UA.

I'm not pissed about the trash in the seat. I find garbage and other exciting things in/around seats and its just a part of the dance.

I'm pissed the FA didn't want to pick it up because it was contaminated with blood, and didn't want to find someone who was willing to do it.

SamuelS

Definitely a sub par job by the turnaround cleaning crew. May or may not be DL employees (probably not). Stuff happens, I'd hardly write off travelling on DL because of it.

There are airsick bags in most seat pockets. For things like used tissues, or even banana skins, apple cores, anything somewhat "icky" - why people don't use those bags to put their trash in is beyond me. But people are people and DL can't always account for their courtesy or lack thereof.

davetravels

I'd guess that people are programmed to think that they're only for "airsickness". Perhaps, if they printed something cute on the bags that let people know that it's ok to use them for trash as needed.

SamuelS

British Airways has "waste bag" printed on the side. DL could perhaps do something cute as you say.