unimpressed with F
Apr 5, 2015, 10:03 am
#1
Original Poster
Join Date: Apr 2010
Location: central Wisconsin
Programs: DL-FO, amex platinum, ducks unlimited, pheasants forever
Posts: 154
unimpressed with F
My 5th F segment this year last Thursday MSP-RSW.
Used miles for upgrade, on "new" 739, boarding pretty chaotic, flight crew late arrival. No pre departure beverage offered. Was going to take drink of water, found I was provided a pre opened and partiality consumed bottle. Finally 20 minutes after departure FA comes by and I asked him for unopened water, no apology "I'll get you another one.
Whole flight, attendants seemed to be going thru motions.
Contrast, this AM RSW-DTW C+ had almost first class experience.
2 passes snack basket, drink refills. F just not worth it anymore.
Used miles for upgrade, on "new" 739, boarding pretty chaotic, flight crew late arrival. No pre departure beverage offered. Was going to take drink of water, found I was provided a pre opened and partiality consumed bottle. Finally 20 minutes after departure FA comes by and I asked him for unopened water, no apology "I'll get you another one.
Whole flight, attendants seemed to be going thru motions.
Contrast, this AM RSW-DTW C+ had almost first class experience.
2 passes snack basket, drink refills. F just not worth it anymore.
Apr 5, 2015, 10:14 am
#2
Join Date: Nov 2011
Location: Minneapolis
Programs: DL DM
Posts: 2,234
I fly First Class on that route about every 10 days. From what I have seen, your experience was not normal as far as service. Every FA has a bad day and you may have caught that. Usually get PDB about 95% of the time. Food is acceptable, but not great. Service is normally very good. Just my $.02 worth.
Boarding is fairly unimpressive with Delta as has been discussed in my other threads of late.
Boarding is fairly unimpressive with Delta as has been discussed in my other threads of late.
Apr 5, 2015, 10:17 am
#3
Join Date: Oct 2007
Programs: DL GM
Posts: 640
I'll take a poor F experience on the 739 over any experience behind the curtain on this "modern" plane. For flights over an hour I'll take extra segments and associated layovers just to avoid it. It's like flying a regional jet, only with more seats and the opportunity to fight 179 other people for overhead bin space.
Apr 5, 2015, 10:30 am
#6
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Join Date: May 2005
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Ya' didn't mention the spontaneous gold carpet being rolled out, or the trumpeters blowing their horns, or the rose petals being scattered as you entered, so, I guess you got those!
Apr 5, 2015, 10:57 am
#8
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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It's OK in FC except for the small lavatory. The mood lighting is fun, plus the entire aircraft looks fresh and new.
Apr 5, 2015, 12:21 pm
#9
Join Date: Dec 2009
Location: RDU
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Posts: 3,226
I really want to like that plane, but the way DL has equipped it makes it terrible.
Apr 5, 2015, 12:36 pm
#10
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
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Posts: 15,408
Or the A321 or A350 . . . . .
Apr 5, 2015, 1:24 pm
#11
Join Date: Apr 2013
Posts: 337
I've never found people of normal size to have any issues with the lav...
Apr 5, 2015, 2:45 pm
#13
Join Date: Jul 2014
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Posts: 824
Apr 5, 2015, 2:55 pm
#14
Join Date: Jan 2013
Location: midwest
Programs: DL PM, Marriott Gold
Posts: 920
Most customers don't notice or care what plane they are in. They think they all suck (and in typical Y seats these days, they're not all that wrong), and shop schedule and cost.
Apr 5, 2015, 3:00 pm
#15
Join Date: Sep 2010
Location: DCA
Programs: AA Plat Pro, DL GM, Marriott LTP
Posts: 563
Delta is my primary airline, but I occasionally use the other majors if I need non-stops, etc. and boarding is a mess with them as well. I chalk this up to passengers need to be on board before anyone else (for various reasons). It's not worth the GA's time to try and corral passengers during the boarding process.