Unsolicited Bonus Miles email
Jan 18, 2015, 12:42 pm
#77
Join Date: Sep 2012
Location: Williamsburg, VA
Programs: DL DM, Bonvoy LTT, HH Diam, UA Silver, USAF million miler ;)
Posts: 1,596
I admit, when I get an email like I did today offering a free "$250 Walmart card" I don't bother, I just go straight for the delete button. But who would try to entice me with 5,000 Skymiles?
Last edited by orca15; Jan 18, 2015 at 12:54 pm
Jan 19, 2015, 3:35 pm
#78
Join Date: Aug 2009
Location: All over
Programs: MR, HH, DL, ALK
Posts: 136
unsolicited email "5,000" miles
I also received two of these and I chalked them up to some relationship to the 15,000 miles I was set to receive as compensation for the in-seat plugs not working. That said, I never attempted to reconcile the fact that 2 x 5,000 is 10,000 and I've been created 15,000, but perhaps they just got tired of hitting "send." I received a separate email about the 15,000 miles I'd receive shortly after the flight with the dead plugs, so who knows what it's about. Maybe there are more miles coming my way. That will help offset the fact that I earn more MQMs than bankable miles on my trips across the US now since the policy change.
Jan 19, 2015, 9:53 pm
#79
Join Date: Aug 2008
Location: MCO
Programs: DL-DM/1MM, HILTON-DIA, .HYATT-DIA/GLOB , IHG-PLT,HERTZ 5*, NATIONAL ES
Posts: 8,691
I also received two of these and I chalked them up to some relationship to the 15,000 miles I was set to receive as compensation for the in-seat plugs not working. That said, I never attempted to reconcile the fact that 2 x 5,000 is 10,000 and I've been created 15,000, but perhaps they just got tired of hitting "send." I received a separate email about the 15,000 miles I'd receive shortly after the flight with the dead plugs, so who knows what it's about. Maybe there are more miles coming my way. That will help offset the fact that I earn more MQMs than bankable miles on my trips across the US now since the policy change.
Jan 19, 2015, 11:28 pm
#80
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,419
Jan 22, 2015, 10:47 am
#81
Join Date: Jan 2000
Location: ATL - DL DM/3MM - HH Lifetime Diamond - Marriott Lifetime Plat
Posts: 3,117
I didn't get an email but did have 15,000 added to my account "Customer Service Bonus Miles"
In the past year, I've written to DL twice, both were compliment crew members. I had a couple delayed flights in the 4th Q, but nothing major.
I did have a malfunctioning IFE screen on my NRT-BKK flight. The FA tried to fix it to no avail. I never wrote to complain. Perhaps the FA had them added to my account?
In the past year, I've written to DL twice, both were compliment crew members. I had a couple delayed flights in the 4th Q, but nothing major.
I did have a malfunctioning IFE screen on my NRT-BKK flight. The FA tried to fix it to no avail. I never wrote to complain. Perhaps the FA had them added to my account?
Last edited by Tomphot; Jan 22, 2015 at 11:19 am Reason: clarification
