Dec 8, 2014, 1:03 pm
Last edit by: Renes Points
dl.com Press Release: Delta Redefines Cabin, Upgrades Premium Economy Options. Delta One, First Class and Delta Comfort+ offer premium experiences; Main Cabin and Basic Economy offer options for all customers.
The New Delta Experience - LINK
New domestic F seat (737) - LINK
New Comfort+ seat (737) - LINK
Fly Your Way video - LINK
The New Delta Experience FAQs - LINK
Per the email, Delta GMs will lose complimentary access to Comfort+ at booking, but will gain complimentary access to Comfort+ on both domestic and international flights 72 hours before departure.
From Delta.com FAQ link:
Delta Comfort+ purchases made through a Delta channel (including delta.com, Fly Delta mobile app, Delta Reservations, Delta Kiosks, and select Delta airport locations) will earn Medallion Qualification Dollars (MQDs).
Starting March 1, 2015, Delta customers can choose between:
Newly designed Delta One, First Class and Delta Comfort+ seat covers will be installed on aircraft through mid-2015. Customers can learn more about Delta's branded products at delta.com/firstlook or watch a video of the upcoming changes on YouTube
- Delta One, formerly BusinessElite, is offered on long-haul international routes; also between New York-JFK and Los Angeles or San Francisco*
- First Class is offered on short-haul international and domestic routes**
- Delta Comfort+ offers an upgraded experience on all two cabin aircraft around the world
- Main Cabin experience is provided everywhere Delta flies offering a high standard of customer service
- Basic Economy offers Main Cabin service with fewer flexibility options available in select markets.
Newly designed Delta One, First Class and Delta Comfort+ seat covers will be installed on aircraft through mid-2015. Customers can learn more about Delta's branded products at delta.com/firstlook or watch a video of the upcoming changes on YouTube
New domestic F seat (737) - LINK
New Comfort+ seat (737) - LINK
Fly Your Way video - LINK
The New Delta Experience FAQs - LINK
Per the email, Delta GMs will lose complimentary access to Comfort+ at booking, but will gain complimentary access to Comfort+ on both domestic and international flights 72 hours before departure.
From Delta.com FAQ link:
Delta Comfort+ purchases made through a Delta channel (including delta.com, Fly Delta mobile app, Delta Reservations, Delta Kiosks, and select Delta airport locations) will earn Medallion Qualification Dollars (MQDs).
Delta Redefines Cabins, Rebrands BE & EC as Delta One & Delta Comfort+
Dec 8, 2014, 7:49 am
#91
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
I cannot find anywhere if GM's will continue to get a 50% discount on comfort+.
Also, for the record, I think the name Delta One is very strange. I think they should have just left it as it is, or switched to Business Class.
Also, for the record, I think the name Delta One is very strange. I think they should have just left it as it is, or switched to Business Class.
Dec 8, 2014, 7:49 am
#92
Join Date: Aug 2008
Location: MCO
Programs: DL-DM/1MM, HILTON-DIA, .HYATT-DIA/GLOB , IHG-PLT,HERTZ 5*, NATIONAL ES
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I fly over 125K a year and often find it hard to find anything other than a middle seat in EC. I take the aisle in the back over a middle in the front...
Dec 8, 2014, 7:52 am
#93
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,011
If I read this correctly, and DL's grammar is correct, then GM and FO both get first class at T-72, and get EC+ at T-24. However, I don't know if that's the case.
"On March 1, 2015, Gold and Silver Medallion members will continue to enjoy complimentary upgrade eligibility to First Class as well as complimentary access to Delta Comfort+ seats starting 72 hours and 24 hours prior to departure, respectively ."
Or, respectively, GM will get EC and First at T-72, and FO at T-24. This is more likely the case. Someone needs a lesson in sentence construction.
"On March 1, 2015, Gold and Silver Medallion members will continue to enjoy complimentary upgrade eligibility to First Class as well as complimentary access to Delta Comfort+ seats starting 72 hours and 24 hours prior to departure, respectively ."
Or, respectively, GM will get EC and First at T-72, and FO at T-24. This is more likely the case. Someone needs a lesson in sentence construction.
Note that I've yet to find a domestic aircraft where EC has any more legroom than exit row (generally, they seem to have less than exit row in fact). Note that EC/Comfort+ do not have extra recline on domestic aircraft. Granted, there will probably be more competition for those exit row seats now, but as long as they don't try to rebrand them as Comfort+, it seems to me they are a reasonable alternative to the former EC comfort/service levels.
Dec 8, 2014, 7:52 am
#95
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Where did you read that? It has always been possible to buy up on EC.
As someone who is typically GM losing out EC/C+ seating sucks the extra leg room was nice. So at this point GM gets SkyPriority boarding and priority seating that is about it. UG are few and far between anymore. I guess I'll get a nice travel pad and go back to the brick hard exit row seats.
These are the new E class fare restrictions for supposed "limited" routes to compete with NK.
Originally Posted by FlyingUnderTheRadar
As someone who is typically GM losing out EC/C+ seating sucks the extra leg room was nice. So at this point GM gets SkyPriority boarding and priority seating that is about it. UG are few and far between anymore. I guess I'll get a nice travel pad and go back to the brick hard exit row seats.
Dec 8, 2014, 7:52 am
#96
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
So Delta needs more Comfort+ seats. Maybe some of us will be willing to go back to regular economy, but I think most GM's will end up paying for the service. So you won't get better access to seats, Delta will just get more money.
Dec 8, 2014, 7:52 am
#97
Join Date: Jan 2010
Location: CT
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Posts: 2,026
If I read this correctly, and DL's grammar is correct, then GM and FO both get first class at T-72, and get EC+ at T-24. However, I don't know if that's the case.
"On March 1, 2015, Gold and Silver Medallion members will continue to enjoy complimentary upgrade eligibility to First Class as well as complimentary access to Delta Comfort+ seats starting 72 hours and 24 hours prior to departure, respectively ."
Or, respectively, GM will get EC and First at T-72, and FO at T-24. This is more likely the case. Someone needs a lesson in sentence construction.
"On March 1, 2015, Gold and Silver Medallion members will continue to enjoy complimentary upgrade eligibility to First Class as well as complimentary access to Delta Comfort+ seats starting 72 hours and 24 hours prior to departure, respectively ."
Or, respectively, GM will get EC and First at T-72, and FO at T-24. This is more likely the case. Someone needs a lesson in sentence construction.
Dec 8, 2014, 7:53 am
#98
Join Date: Sep 2012
Location: Williamsburg, VA
Programs: DL DM, Bonvoy LTT, HH Diam, UA Silver, USAF million miler ;)
Posts: 1,596
Agreed...though from a purely selfish point of view, this will benefit me. I rarely get EC, maybe once per 6 flights, because the only EC open when I book a week out is just middle seats.
Last edited by orca15; Dec 8, 2014 at 8:14 am
Dec 8, 2014, 7:53 am
#99
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 5,500
I've never seen differentiated onboard service in one class.
And should C+ operates like EC - with a full row blocked off until T-24 - the definition of "special needs" needs clarification.
Dec 8, 2014, 7:59 am
#100
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Surely the FAs aren't going to bother denying premium service to the one runt seat in the first row of the C+ section?
Dec 8, 2014, 8:03 am
#101
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So, this starts March 1, but they do away with the HOOU coupons this week.
Typical.
Unless I book 3 or more weeks out, the prospects of an aisle EC seat are dismal.
Also, is the "improvement" in EC the foreshadowing of the end, or significant restriction, of complementary UGs?
Dealing with DL management is like playing chess. You need to be anticipating three moves ahead.
Typical.
Unless I book 3 or more weeks out, the prospects of an aisle EC seat are dismal.
Also, is the "improvement" in EC the foreshadowing of the end, or significant restriction, of complementary UGs?
Dealing with DL management is like playing chess. You need to be anticipating three moves ahead.
Last edited by StayingHomeIsBetter; Dec 8, 2014 at 8:10 am
Dec 8, 2014, 8:03 am
#103
Join Date: Jan 2010
Location: Mid Atlantic
Programs: Delta Plat, one-time United Plat, Amex Plat, Marriott Plat, Hertz Prez Circle, Bus Pass
Posts: 1,237
flying more than 50k a year on delta as a "civilian," so to speak, ain't beanbag.
Dec 8, 2014, 8:07 am
#105
Join Date: Oct 2002
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