How long do you wait for mileage request?
Nov 29, 2014, 2:19 pm
#1
Original Poster
Join Date: May 2010
Programs: FF account on all airlines, DM. All hotel accounts, Hilton Diamond.
Posts: 227
How long do you wait for mileage request?
I flew to CPH Wednesday-Thursday but nothing is showing in my account for that trip. How long do wait before filing a request for credit? I realize holiday weekends can back things up but it's not even showing that I made the trip in my account. Usually it shows I made the trip but there's often a delay before the account is credited. So how long until I file the mileage request?
Thx in advance.
Thx in advance.
Nov 29, 2014, 2:37 pm
#2
Join Date: Dec 2009
Location: MSP
Programs: DL GM, AMEX Business Platinum, AMEX Delta Reserve, DL SkyClub Member, Choice PM
Posts: 2,218
Wait atleast 1 week before one fills out the Mileage Request form at delta.com
Usually some flights, especially international flights, will show up in one's account 3-4 days after the flight has occurred.
Usually some flights, especially international flights, will show up in one's account 3-4 days after the flight has occurred.
Nov 29, 2014, 5:28 pm
#3
Join Date: Sep 2012
Location: Pagus Bracbatensis, Kingdom of the Netherlands
Programs: DL SPlat, KLM Bump, Privium Plus, GOES
Posts: 2,066
Depends on the airline and station. Xiamen airlines for instance takes way longer to post (like a week) then Delta. It also depends if i'm flying from say KLM from AMS or flying KLM from HKG.
Your CPH leg is (my guess) a flight operated by KLM (cityhopper) from AMS. It should take normally 3 days and post on Sunday if flown on Thursday (first only the flight with 0 miles then the next day with miles)(flights posted with 0 miles i can't see on my android delta app but do show up when logging in at delta.com).
Your CPH leg is (my guess) a flight operated by KLM (cityhopper) from AMS. It should take normally 3 days and post on Sunday if flown on Thursday (first only the flight with 0 miles then the next day with miles)(flights posted with 0 miles i can't see on my android delta app but do show up when logging in at delta.com).
Nov 30, 2014, 5:46 am
#4
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
I'd wait but in the meantime try to verify that it is not the case that DL indicates you as a no show for the CPH flight and is cancelling your return booking.
Nov 30, 2014, 7:33 am
#5
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
IME, while your on the phone making your second request, after waiting over a week past your first request after the miles didn't post. 
Or just save the hassle and if the miles don't post, just call SMs and have them do it while you are on the phone.
Or just save the hassle and if the miles don't post, just call SMs and have them do it while you are on the phone.
Nov 30, 2014, 8:52 am
#6
Original Poster
Join Date: May 2010
Programs: FF account on all airlines, DM. All hotel accounts, Hilton Diamond.
Posts: 227
2 of my 3 flights were on Delta, and the other poster was correct... #3 was KLM cityhopper.
But, usually the flights show up in my history even if the MQM and MQD's don't post.. it at least shows I made the trip. This doesn't show anything. Although it does show in "my trips" that my return is scheduled for Tuesday. CPH-AMS-DTW-XXX.
I'll take the advice of the experts and wait a bit.
Thanks all.
But, usually the flights show up in my history even if the MQM and MQD's don't post.. it at least shows I made the trip. This doesn't show anything. Although it does show in "my trips" that my return is scheduled for Tuesday. CPH-AMS-DTW-XXX.
I'll take the advice of the experts and wait a bit.
Thanks all.
Nov 30, 2014, 9:45 am
#7
Join Date: Dec 2012
Location: JFK/LGA
Programs: DL DM, HH Gold, SPG Platinum 100, National Executive Elite
Posts: 1,687
How long do you wait for mileage request?
Lately in my experience the SM page is no longer auto populating the blank boxes. However if you enter the ticket number into the mileage request form then it should actually tell you the current status of the segments!
Nov 30, 2014, 10:25 am
#8
Join Date: Sep 2012
Location: Pagus Bracbatensis, Kingdom of the Netherlands
Programs: DL SPlat, KLM Bump, Privium Plus, GOES
Posts: 2,066
Still nothing shows up? Hmmm, My friday HKG-AMS KL flight already posted and my AMS-MSP-GFK flights from yesterday have a Q status already.
Then i would go to:
https://www.delta.com/acctactvty/mileagecredit.action and see what the status is
Also would follow MSPeconomist advice and verify if everything is corrrect.
Then i would go to:
https://www.delta.com/acctactvty/mileagecredit.action and see what the status is
Also would follow MSPeconomist advice and verify if everything is corrrect.
Dec 1, 2014, 2:16 am
#9
Original Poster
Join Date: May 2010
Programs: FF account on all airlines, DM. All hotel accounts, Hilton Diamond.
Posts: 227
the mystery continues... I entered in the ticket # and it popped up I have been credited for all flights but it doesn't appear in my SM account!!!!! I don't get it. I fly back tomorrow CPH-AMS-DTW-XXX so I'll inquire when I get home if it doesn't fix itself.
thanks all
thanks all
Dec 1, 2014, 6:45 am
#10
Join Date: May 2003
Location: Maine
Programs: AA Plat, FI Silver, DL alumnus
Posts: 1,432
Same thing happened to me last week (I was missing a DL-coded VA sector; submitted the ticket number, got the auto-response about all flights being credited, and a day later the missing miles appeared in my account).