New online award booking experience
Nov 15, 2014, 6:12 am
#1
Original Poster
Join Date: Apr 2003
Location: SEA, NW/DL 1.6Million Miler
Programs: DL 1MM Annual Silver,AS 100K 22-24, AS 75K 15-21
Posts: 4,277
New online award booking experience
Looks like Delta has unleashed the new award booking engine on its website.
At first impression, the award booking experience seem to be just as clutterly as the previous.
No more award calendar which is often erroneous, but shows the total award pricing.
I can see the available award space a lot more clearly when I try to book a one-way itinerary. (Although roundtrip pricing still applies). This way, you can piece together award space to creating your own award.
Jiburi
At first impression, the award booking experience seem to be just as clutterly as the previous.
No more award calendar which is often erroneous, but shows the total award pricing.
I can see the available award space a lot more clearly when I try to book a one-way itinerary. (Although roundtrip pricing still applies). This way, you can piece together award space to creating your own award.
Jiburi
Nov 15, 2014, 6:25 am
#2
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
You can still get a kinda sorta calendar by choosing "5 weeks" under "Flexible Days".
Nov 15, 2014, 6:54 am
#3
Join Date: Jul 2006
Location: Chicago
Programs: UA 1K, HH Diamond
Posts: 2,055
So far its much MUCH better then before. And more low level availability it appears. Showing tons of JFK-ICN in Business on KE for example in February.
I guess the award calendar and availability will be much improved for 2015...the trade off of course being it will be much more difficult to earn miles..
I guess the award calendar and availability will be much improved for 2015...the trade off of course being it will be much more difficult to earn miles..
Nov 15, 2014, 6:56 am
#4
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,204
That's the way to "fix" the calendar: simply abolish it and remove it!
This interface is even more clunky than before...
why can't Dullta do it simply and user friendly, easy and quick to use, how nwa.com had, and how UA has it now (brought over from CO, which was the same res. system and interface as NWA back many years ago, and still the same superior interface has remained).
DL availability also now seems to be even worse..but that is just how it seems now likely due to even poorer interface making it even harder to search now. (On the upside, now can also see non-DL inventory in the 5 day view...sort of similar to how ba.com/Avios is.)
This interface is even more clunky than before...
why can't Dullta do it simply and user friendly, easy and quick to use, how nwa.com had, and how UA has it now (brought over from CO, which was the same res. system and interface as NWA back many years ago, and still the same superior interface has remained).
DL availability also now seems to be even worse..but that is just how it seems now likely due to even poorer interface making it even harder to search now. (On the upside, now can also see non-DL inventory in the 5 day view...sort of similar to how ba.com/Avios is.)
Nov 15, 2014, 7:04 am
#5
Join Date: Feb 2005
Location: Atlanta, Ga
Programs: DL DM 2MM, AA LTP, Hyatt Globalist, FB Plat
Posts: 826
For an airline that is going to one way awards in 6 weeks, I don't understand why they would take away the award calender for each way! Sure you can select one way, but it doubles the work if you are trying to figure out which way is a lower award.
Looks like the same award engine, just new graphics. I am betting it is still broken.
Even if click partner airlines, Air France and others are not shown.
I guess we will never see Global Upgrade availability.
Looks like the same award engine, just new graphics. I am betting it is still broken.
Even if click partner airlines, Air France and others are not shown.
I guess we will never see Global Upgrade availability.
Nov 15, 2014, 7:23 am
#6
Join Date: Aug 2010
Posts: 92
Calender looks new to me just pulled up 5 week availability to AMS. Central and South America searches are returning an error
This market is not valid for Award Ticketing on delta.com, but may be available on one of our SkyMiles Airline Partners. Contact us at 800-323-2323 or call the number on the back of your SkyMiles card for assistance. Non-US based customers, please contact us for assistance. #1017
It's been a while since I used Delta.com but KVS quit working this morning which would indicate things have changed.
This market is not valid for Award Ticketing on delta.com, but may be available on one of our SkyMiles Airline Partners. Contact us at 800-323-2323 or call the number on the back of your SkyMiles card for assistance. Non-US based customers, please contact us for assistance. #1017
It's been a while since I used Delta.com but KVS quit working this morning which would indicate things have changed.
Nov 15, 2014, 10:27 am
#7
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
Nov 15, 2014, 2:22 pm
#8
Used to be 'flymanbeast'
Join Date: Jul 2011
Programs: Delta silver/marriot platinum
Posts: 2,795
Nov 15, 2014, 2:27 pm
#9
Suspended
Join Date: Aug 2005
Location: BOS
Posts: 15,027
So far its much MUCH better then before. And more low level availability it appears. Showing tons of JFK-ICN in Business on KE for example in February.
I guess the award calendar and availability will be much improved for 2015...the trade off of course being it will be much more difficult to earn miles..
I guess the award calendar and availability will be much improved for 2015...the trade off of course being it will be much more difficult to earn miles..
Nov 15, 2014, 3:19 pm
#10
Join Date: Jun 2005
Location: New York,NY
Programs: Delta Gold Medallion
Posts: 25
New award chart
Air France and klm tix don't seem to be showing up at all. Also, can't book as before via a city in Europe to insure partner airline when going further. For instance,if going to jnb and you wanted to go via AF you would do a multi-search via cdg. Computer wouldn't allow it. Only low award tix were via lhr on vs.
Nov 15, 2014, 4:53 pm
#12
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
Nov 15, 2014, 4:57 pm
#13
Join Date: May 2005
Location: HNL
Programs: DL Plat, UA 1K
Posts: 35
This is much improved for me. Why would I want a color coded calendar when I can see actual miles required on a 5 week display. Actually seems to work for me. Also a number of lows that i haven't seen before. Big leap in usability.
Nov 15, 2014, 6:01 pm
#14
Join Date: Oct 2004
Location: Anywhere but home
Programs: UA 1K/MM, DL GM/MM, AA Gold, HH Dia, PC Plat, ALL Sil, MR Gold
Posts: 4,550
Definitely an improvement with availability and so far, the award mileage initially posted is what is actually required. A big step in the right direction. Why did it take 3+ years to happen?!?!!!!
Nov 15, 2014, 6:11 pm
#15
Join Date: Oct 2009
Location: Up North
Programs: Skymiles, MPL Chase Premier
Posts: 782
