DL took away our EC seats on a 14 hour flight - now stuck in middle seats
Nov 7, 2014, 6:38 pm
#1
Original Poster
Join Date: Oct 2013
Location: BIL
Programs: Delta FO
Posts: 786
DL took away our EC seats on a 14 hour flight - now stuck in middle seats
Due to an early morning MX today, the dominos fell and somehow DL dropped the ball and gave my wife and my EC seats ATL-DXB to someone else. We ended up with middle seats in the back of the plane, apart from each other. 2 hours till departure. Not sure we can survive this. I guess we could change to tomorrow night and spend the night in ATL. What would you guys do? I am seething right now.
Nov 7, 2014, 6:42 pm
#2
Original Poster
Join Date: Oct 2013
Location: BIL
Programs: Delta FO
Posts: 786
And for good measure, the GA admonished me for folding my crappy boarding pass in half and not placing it in my passport in the photo page as I slipped it into my backpack - 2 1/2 hours before the flight.
Nov 7, 2014, 6:43 pm
#3
FlyerTalk Evangelist
Join Date: Nov 2004
Location: 45° North
Programs: DL DM MM, HH Diamond
Posts: 10,196
Did the MX cause a re-booking of the ATL-DXB segment? If not, why were those seats dropped?
There is an AF operated itinerary (ATL-CDG-DXB) that might have better seats available. Departs at 21:15 and arrives at 23:00.
There is an AF operated itinerary (ATL-CDG-DXB) that might have better seats available. Departs at 21:15 and arrives at 23:00.
Nov 7, 2014, 6:52 pm
#6
Join Date: Aug 2013
Location: LAS HNL
Programs: DL DM, 5.7 MM, UA 3.1 MM, MARRIOTT PLATINUM, AVIS FIRST, Amex Black Card
Posts: 4,479
Nov 7, 2014, 6:53 pm
#7
FlyerTalk Evangelist
Join Date: Nov 2004
Location: 45° North
Programs: DL DM MM, HH Diamond
Posts: 10,196
If there was a better selection of seats tomorrow I would probably wait as long as none of the above are true. Did they give you this option?
Nov 7, 2014, 7:26 pm
#11
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,510
Due to an early morning MX today, the dominos fell and somehow DL dropped the ball and gave my wife and my EC seats ATL-DXB to someone else. We ended up with middle seats in the back of the plane, apart from each other. 2 hours till departure. Not sure we can survive this. I guess we could change to tomorrow night and spend the night in ATL. What would you guys do? I am seething right now.
It's the normal 777!
LoL....don't hate me....I'm in 29A.
Hah! Just met my first FT member.
Hope your flight isn't too terrible, bud!
Last edited by Canarsie; Nov 9, 2014 at 12:28 am Reason: Consolidation.
Nov 7, 2014, 8:24 pm
#13
Join Date: Aug 2013
Location: LAS HNL
Programs: DL DM, 5.7 MM, UA 3.1 MM, MARRIOTT PLATINUM, AVIS FIRST, Amex Black Card
Posts: 4,479
Next time try the "Friendly Skies". 
Middle seat International - for me NEVER!
Enjoy your flt. Perhaps this is why DL provides free booze in the back. It numbs the pain.
On the bright side, you'll get to meet two new people.
Middle seat International - for me NEVER!Enjoy your flt. Perhaps this is why DL provides free booze in the back. It numbs the pain.
On the bright side, you'll get to meet two new people.
Nov 7, 2014, 9:19 pm
#14
Join Date: Jan 2010
Location: MCO
Programs: AA EXP, United PS, Hyatt Explorist, Marriott Titanium, Wyndham Gold, Club Carlson Gold, Amtrak
Posts: 1,254
I wish you the best, but honestly, I'd send 50 e-mails until I got one GUC for each of you.
Nov 7, 2014, 9:52 pm
#15
Join Date: Aug 2013
Location: LAS HNL
Programs: DL DM, 5.7 MM, UA 3.1 MM, MARRIOTT PLATINUM, AVIS FIRST, Amex Black Card
Posts: 4,479
OP: It appears DL dropped the ball on this. I see you are a DM, and should have been treated better. Typical ATL BS. The workers at DL in ATL think the World revolves around ATL. If DL Customer Service does not do anything. Press it.
I am a DM and DL could have allowed you to fly on another flt or the next day without charge. How did you and your wife get singled out (perhaps the last seats booked/lowest status)?
GA should be written up, for being rude. The redcoat as well for not offering options to a DM. Typical ATL BS.
Write to these people: Source: http://investing.businessweek.com/re...asp?ticker=DAL
Richard Anderson
Edward Bastian
Daniel Carp
Roy Bostock
Kenneth Woodrow
Paula Reynolds
Kenneth Rogers
David DeWalt
David Goode
John Brinzo
Mickey Foret
Shirley Franklin
George Mattson
William Easter III
Francis Blake
Good luck OP. I hope your return journey is better.
I am a DM and DL could have allowed you to fly on another flt or the next day without charge. How did you and your wife get singled out (perhaps the last seats booked/lowest status)?
From OP: the GA admonished me for folding my crappy boarding pass
Write to these people: Source: http://investing.businessweek.com/re...asp?ticker=DAL
Richard Anderson
Edward Bastian
Daniel Carp
Roy Bostock
Kenneth Woodrow
Paula Reynolds
Kenneth Rogers
David DeWalt
David Goode
John Brinzo
Mickey Foret
Shirley Franklin
George Mattson
William Easter III
Francis Blake
Good luck OP. I hope your return journey is better.