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Haven't been able to log into dl.com today; anyone else???

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Haven't been able to log into dl.com today; anyone else???

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Old Oct 15, 2014, 11:17 am
  #1  
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Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,510
Haven't been able to log into dl.com today; anyone else???

Like the title says.....it keeps saying my log in credentials are invalid.

I even reset my password and it won't let me in.
355F1 is offline  
Old Oct 15, 2014, 11:19 am
  #2  
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Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
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Interesting....i tried with my SM account number and it let me on....but not my email address, which is all I have ever used to log in.
355F1 is offline  
Old Oct 15, 2014, 11:20 am
  #3  
 
Join Date: May 2014
Location: PWM
Programs: Delta PM
Posts: 822
I noticed when I just went to login/check in for an upcoming flight that it made me also provide my last name in addition to login name & password. Never seen that before but it let me right in once I provided it.
JayTeaBee is offline  
Old Oct 15, 2014, 11:20 am
  #4  
 
Join Date: Nov 2012
Location: Los Angeles
Programs: DL - DM, SPG - Plat
Posts: 95
Originally Posted by 355F1
Like the title says.....it keeps saying my log in credentials are invalid.

I even reset my password and it won't let me in.
Same problem here. iPhone app is working though.
campbe79 is offline  
Old Oct 15, 2014, 11:31 am
  #5  
 
Join Date: Oct 2013
Location: BIL
Programs: Delta FO
Posts: 786
I can't get my iPhone app to refresh data. Its stuck on 3 hours ago.
richardinmotion is offline  
Old Oct 15, 2014, 11:31 am
  #6  
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Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
No problem here (at least not with logging in ).
StayingHomeIsBetter is offline  
Old Oct 15, 2014, 11:40 am
  #7  
FlyerTalk Evangelist
 
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,371
no issues for me ... all info auto-populated when purchasing; MQM/MQD info showed up on the confirmation screen
jrl767 is online now  
Old Oct 15, 2014, 12:01 pm
  #8  
 
Join Date: Jul 2007
Location: VPS
Programs: DL-DM, 2MM; AA,QF,UA, WN. Every imaginable hotel program
Posts: 2,352
Would not let me log in with ID and Pwd (had been nagging me to use ID and Pwd for weeks until I started logging in that way, and had no problems until now), but did allow me to use SM# and Pwd without a PIN to log in. Very strange!
DLFan2 is offline  
Old Oct 15, 2014, 12:27 pm
  #9  
 
Join Date: Dec 2011
Location: NYC, MD, LA
Programs: Delta-DM, United, Hilton-DM, SPG-PLTM
Posts: 462
Can't log in either,

have to refresh the delta.com screen to get the sign on page - original shows web page not available.

type in sm# and password and takes me right back to "web page not available" "diagnose problem" with no help.

Phone app is working.

weird, but not suprising - must be some great enhancement underdway
QDDawg is offline  
Old Oct 15, 2014, 12:30 pm
  #10  
 
Join Date: Nov 2011
Location: Minneapolis
Programs: DL DM
Posts: 2,234
Originally Posted by DLFan2
Would not let me log in with ID and Pwd (had been nagging me to use ID and Pwd for weeks until I started logging in that way, and had no problems until now), but did allow me to use SM# and Pwd without a PIN to log in. Very strange!
You don't need the PIN any longer (as long as you created a password). Passwords or PIN's will work until December 31, 2014. At that point only passwords will work. Last name will no longer be needed.

I have been on delta.com all day and not had any problems.
Mr. Tickets is offline  
Old Oct 15, 2014, 12:39 pm
  #11  
 
Join Date: Jun 2006
Location: NYC
Programs: DL PM MM SC; GE; Bonvoy Titanium; IHG Diamond
Posts: 2,310
No problem for me, just logged in a little while ago and checked my upcoming flights with no issues.
ShopAround is offline  
Old Oct 15, 2014, 12:56 pm
  #12  
Taz
 
Join Date: Dec 2000
Location: AZO, SRQ
Programs: DL PM
Posts: 311
No problems for me. I was able to log in, check my current itineraries and purchase a new trip.
Taz is offline  
Old Oct 17, 2014, 11:38 pm
  #13  
Original Poster
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Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,510
Again!!!

Can't log in from my Macbook with CHrome, Iphone with Safari, OR THE DELTA APP!!!

I created a password months ago....and was able to log in this morning.

NOw nothing.

Ugh...
355F1 is offline  


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