Diamond Choice Benefits - gifting gold to someone with gold
#1
Original Poster
Join Date: Jan 2005
Programs: DL Diamond, QF Gold
Posts: 96
Diamond Choice Benefits - gifting gold to someone with gold
Requalified for Diamond for next year and want to give my wife gold again for 2015. (She sometimes travels separately with the kids and want them to have access to the priority lanes, lounge when international etc)
Tried to do that, but it complains that she already has gold. (ie. it's not smart enough to gift her gold for 2015, rather than immediate).
Opened a case and they say either (a) wait until March 2015 or (b) give it to someone else. I want the global upgrade certs now, so I don't really want to wait. I could I guess give it to one of my sons, but that's not as useful.
Seems like a hole in the system to me as surely people want to keep a spouse/partner with status, has anyone found a way around this other than waiting?
Anyway of asking Delta to change their system slightly to be a "Gift for next Medallion year"?
Tried to do that, but it complains that she already has gold. (ie. it's not smart enough to gift her gold for 2015, rather than immediate).
Opened a case and they say either (a) wait until March 2015 or (b) give it to someone else. I want the global upgrade certs now, so I don't really want to wait. I could I guess give it to one of my sons, but that's not as useful.
Seems like a hole in the system to me as surely people want to keep a spouse/partner with status, has anyone found a way around this other than waiting?
Anyway of asking Delta to change their system slightly to be a "Gift for next Medallion year"?
#3
Join Date: Jan 2000
Location: ATL - DL DM/3MM - HH Lifetime Diamond - Marriott Lifetime Plat
Posts: 3,117
#4
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,369
This seems to be the rule, although in the past I believe that there were reports of the legendary Mr. Pinto helping out by providing a workaround. Note that it also takes a few days after March 1 for the status to become effective, so this can be a problem for someone traveling around then.
It's worse now with GUCs required to be flown, and not just confirmed (as for SWUs), by their expiration dates.
It's worse now with GUCs required to be flown, and not just confirmed (as for SWUs), by their expiration dates.
#5
Join Date: Dec 2000
Location: SAN Diego (Hillcrest); formerly LEXington, KY; still like the nym
Programs: DL Platinum; Marriott Lifetime Platinum; married to Hilton Elite
Posts: 3,027
Waiting is the right workaround. Think about it: she stays gold till next year. No point to re-upping till it's necessary. It's Delta's software that's wonky. Are you surprised? One reason GG (my SO) is happy to be earning Plat on her own after several years as a minimally traveling caregiver, relying on Diamond charity.
Plus I get another second choice.
Just think of it as an undocumented bug.
Good luck!
Plus I get another second choice.
Just think of it as an undocumented bug.
Good luck!
#6
Join Date: Dec 2000
Location: San Diego, CA
Posts: 1,688
*Waves!* Um, I didn't think it was necessary to pick all perks at the same time. I may be wrong about that, but I do know that Lex had the same problem (couldn't let me be GM because I already was) couple of years ago, and it was no big deal in the outcome.
Cheers,
GG, 826 miles from PM. ;->
Cheers,
GG, 826 miles from PM. ;->
#7
Join Date: Dec 2011
Programs: DL DM PM
Posts: 2,033
*Waves!* Um, I didn't think it was necessary to pick all perks at the same time. I may be wrong about that, but I do know that Lex had the same problem (couldn't let me be GM because I already was) couple of years ago, and it was no big deal in the outcome.
Cheers,
GG, 826 miles from PM. ;->
Cheers,
GG, 826 miles from PM. ;->
#8
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,369
In the past, you could pick the PM SWUs before or after the GM gift and DM SWUs. Now the PM RUCs aren't a substitute for DM GUCs.
#9
Join Date: Dec 2011
Programs: DL DM PM
Posts: 2,033
#10
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,369
#11
Join Date: Aug 2003
Location: Mesilla, NM
Programs: DL DM 4.7 MM MQM Marriott Ambassador Lifetime Titanium AA CK
Posts: 2,714
#12
Join Date: Dec 2011
Programs: DL DM PM
Posts: 2,033
What I was trying to say is that there is no possible way to split the gifts by making the PM and DM selection at different times when you are interested in GUCs and GM gifting. If you're interested in money/miles you can split your selection and still get what you want.
#13
Original Poster
Join Date: Jan 2005
Programs: DL Diamond, QF Gold
Posts: 96
Just seems like a really dumb problem - the system clearly understands status for next year concepts so it shouldn't be that hard to fix.
Delta's Diamond Desk (DDD!) just said to wait and I asked that they forward the request to fix this problem up the chain. Apparently it has.
If anyone from Delta can help it's case #13811676
#15
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,369
You would then have RDMs, MQMs, MQDs, etc. in multiple accounts.