"Systemwide Upgrade Requested," EXCEPT I didn't request it...
Hi All,
Just checked my itinerary, and my upgrade status reads "SWU Upgrade Requested." I don't have any SWUs, I haven't picked my Choice Benefit (i.e., RUCs), and I haven't requested a mileage upgrade (i.e., my fare class doesn't qualify). Is this a DL IT bug? If I don't do anything, will this status somehow bump me up on the UG list? Very strange... |
"Systemwide Upgrade Requested"
Interesting. I would honestly call and check what's going on. It may be a bug, but if your regular medallion upgrade isn't requested then you could lose that opportunity.
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Originally Posted by suvayanr
(Post 23557174)
Interesting. I would honestly call and check what's going on. It may be a bug, but if your regular medallion upgrade isn't requested then you could lose that opportunity.
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"Systemwide Upgrade Requested"
Nope -- not international. Just plain 'ol domestic. I called DL and the CSR was confused too. I asked that the phantom SWU be taken off and he did it. Now, my upgrade status reads, "medallion upgrade requested." He thinks some agent before got confused and thought I wanted to use some UG instrument, which I don't have. He did say, however, that I was already on the medallion upgrade list. DL IT strikes again...
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Strange as normally when you request a SWU upgrade, you're not also on the waitlist for a free elite upgrade before the gate.
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Originally Posted by MSPeconomist
(Post 23568358)
Strange as normally when you request a SWU upgrade, you're not also on the waitlist for a free elite upgrade before the gate.
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Originally Posted by BumpMeVoucherMeATL
(Post 23568397)
I would have left it as Systemwide Upgrade Requested as this has higher upgrade priority as Medallion Complimentary upgrade. It's the difference between an UP2A and UP2.
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Originally Posted by MSPeconomist
(Post 23568358)
Strange as normally when you request a SWU upgrade, you're not also on the waitlist for a free elite upgrade before the gate.
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Originally Posted by hoosiereph
(Post 23568599)
But what would happen when the SWU request processed and there was no SWU for the system to draw? Wouldn't the most likely outcome be no upgrade for OP?
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Originally Posted by MSPeconomist
(Post 23568670)
That's what I would assume would happen but I've never tried it. However, I also suspect that you won't get the SWU upgrade unless a SWU is properly coded, which seems to include entering the SWU number on the reservation.
I'm thinking of redeeming RUCs for my Choice Benefits, and my fear is that the agents won't know what to do...:rolleyes: |
Originally Posted by MSPeconomist
(Post 23568670)
Originally Posted by hoosiereph
(Post 23568599)
But what would happen when the SWU request processed and there was no SWU for the system to draw? Wouldn't the most likely outcome be no upgrade for OP?
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Originally Posted by Grouchy
(Post 23569522)
Well, nowadays if you are waitlisted it says systemwide upgrade requested. Even if you are using miles.
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From my own experience (with SWU's put in incorrectly) if an agent key them into the system incorrectly and you get to fly upfront no miles, no SWU's are taken and you get a freebie.
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Originally Posted by Grouchy
(Post 23569842)
From my own experience (with SWU's put in incorrectly) if an agent key them into the system incorrectly and you get to fly upfront no miles, no SWU's are taken and you get a freebie.
If the OP does nothing, there's a chance that OP will get a "free" upgrade without using miles or a SWU, possibly earlier or with higher priority than is warranted. However, if the OP wants the upgrade, IMO it would be wiser to have the problem fixed. It's all a matter of what is more important to the OP and how risk averse the OP is with respect to losing the upgrade or losing some miles. |
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