Employee puppy guarding Sky Priority Check in at MSP
Sep 13, 2014, 10:34 am
#1
Original Poster
Join Date: Apr 2014
Posts: 51
Employee puppy guarding Sky Priority Check in at MSP
I haven't flown into or out of MSP as much as normal lately, so I'm wondering if this is normal.
I'm walking toward the Sky Priority check in area. There's a DL employee standing near the entrance. The people in front of me stroll past him and he stands there like a house plant but as I try to walk past he rushes out making a "shooing" motion with his hand and says "This is Sky Priority only. You need to go over there."
It really caught me off guard mainly because he wan't looking at boarding passes. I probably wan't looking my best, but was dressed in business casual (had just come from work).
I responded by telling him flatly that I have Sky Priority status and he mumbled something about me not having a luggage tag (as if that's a useful way to screen people).
While this isn't a big deal, I'll admit it irritated me. Do they regularly have someone out there with no people skills trying to run people off?
I'm walking toward the Sky Priority check in area. There's a DL employee standing near the entrance. The people in front of me stroll past him and he stands there like a house plant but as I try to walk past he rushes out making a "shooing" motion with his hand and says "This is Sky Priority only. You need to go over there."
It really caught me off guard mainly because he wan't looking at boarding passes. I probably wan't looking my best, but was dressed in business casual (had just come from work).
I responded by telling him flatly that I have Sky Priority status and he mumbled something about me not having a luggage tag (as if that's a useful way to screen people).
While this isn't a big deal, I'll admit it irritated me. Do they regularly have someone out there with no people skills trying to run people off?
Sep 13, 2014, 10:37 am
#2
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
They do guard SkyPriority at MSP. Some of the employees there know the regulars and don't need to see our credentials if they recognize us. Others should offer to show their card or boarding pass.
Sep 13, 2014, 10:43 am
#3
Original Poster
Join Date: Apr 2014
Posts: 51
They should train this guy to politely ask to see boarding passes. That wouldn't have bothered me at all.
Sep 13, 2014, 10:51 am
#4
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,510
Sep 13, 2014, 10:52 am
#5
Join Date: Dec 2002
Location: Twin Cities, Minnesota, USA
Programs: Delta DM / 1M, IHG Plat, HH Gold, Marriott Titanium, Hertz PC, Emerald Club Exec
Posts: 500
When I go through there they're usually asking for boarding passes. Many times, they've either recognized me or noticed the red Sky Priority banner on my electronic boarding pass before I reach the entry. They'll smile and say 'I saw it on your phone' and wave me through.
Sep 13, 2014, 11:25 am
#8
Join Date: Dec 2002
Location: Twin Cities, Minnesota, USA
Programs: Delta DM / 1M, IHG Plat, HH Gold, Marriott Titanium, Hertz PC, Emerald Club Exec
Posts: 500
Sep 13, 2014, 11:25 am
#9
Join Date: May 2006
Location: Melbourne, Florida, USA
Posts: 2,983
By reading just the title, I thought a DL employee had a dog guarding SkyPriority line and was fully expecting a pic or it didn't happen. Imagine my disappointment when I saw there was no actual dog in this story...
Sep 13, 2014, 11:30 am
#10
Join Date: Dec 2002
Location: Twin Cities, Minnesota, USA
Programs: Delta DM / 1M, IHG Plat, HH Gold, Marriott Titanium, Hertz PC, Emerald Club Exec
Posts: 500
A growl means 'Show me your boarding pass'. A wag of the tail means 'go on through'. A bark means 'Denied!'.
We want puppies.
We want puppies.
Sep 13, 2014, 1:17 pm
#12
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
True that the above story is rude and just stupid. You could be in F or J without a Medallion tag.
I've found that at most airports, they don't ask to actually see any document or card -, they just quickly rattle off - "SkyPriority / First or Business Class?"
I've found that at most airports, they don't ask to actually see any document or card -, they just quickly rattle off - "SkyPriority / First or Business Class?"
Sep 13, 2014, 1:42 pm
#13
Join Date: Jan 2010
Location: Twin Cities
Programs: Delta DM MM, IHG Plat, Hilton DM, Marriott SE, Emerald EE, Oakdale Gun Club, NRA & GOA Life Member
Posts: 3,870
I think they mostly recognize me. I'm probably the only regular guy that consistently shows up in a t-shirt and sweats with a blue tooth. I take a very pragmatic approach to flying.
Sep 13, 2014, 2:27 pm
#14
Suspended
Join Date: Mar 2014
Location: NYC
Programs: DL DM, AA PLT, Hertz PC
Posts: 1,056
I only wish it was like this at BOS. They rarely have an agent standing at or watching the Sky Priorty lines and they'll be full of kettles. It wouldn't bother me if I didn't work in Boston weekly have to deal with this on a frequent basis.
Sep 13, 2014, 2:42 pm
#15
Original Poster
Join Date: Apr 2014
Posts: 51
This guy had a very mall-cop vibe to him.