FA Requires Window Shade Closed
#1
Original Poster
Join Date: Feb 2012
Location: Los Angeles, CA
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Posts: 2,035
FA Requires Window Shade Closed
Hi All,
This is a new one for me. During the few times I've been in the window seat, I've had PAX reach over and try to control it. I am flying right now from Asia on a A332 on the right side of the plane. I have an empty row (2 seats). The FA came by and told me to shut the window shade. I said I did not want to shut the window shade and asked if this was a request or a flight crew instruction, as I would not want to disobey any flight crew instruction.
She told me that the instruction was I had to close the window shade half way. I proceeded to close the window shade half way to avoid any issues. Full disclosure: I don't mind if Delta puts in a policy stating that shades must be closed during X time and X time or something to the likes; it'd just be nice to have it transparent.
I'm wondering what DL's policy is on this? I want to stay awake and want the window shade completely open. I figured if others want to sleep they can put on a mask - as would be expected on most flights. I understand that it may not be the nicest thing to do but I also don't want to sleep and the natural light keeps me awake.
Has anyone else had an issue like this with a FA (again, I know there are numerous articles regarding PAX disagreements). DeltaAssist stated that whatever a FA says goes, which is also how federal law is structured.
Regards,
Michael
This is a new one for me. During the few times I've been in the window seat, I've had PAX reach over and try to control it. I am flying right now from Asia on a A332 on the right side of the plane. I have an empty row (2 seats). The FA came by and told me to shut the window shade. I said I did not want to shut the window shade and asked if this was a request or a flight crew instruction, as I would not want to disobey any flight crew instruction.
She told me that the instruction was I had to close the window shade half way. I proceeded to close the window shade half way to avoid any issues. Full disclosure: I don't mind if Delta puts in a policy stating that shades must be closed during X time and X time or something to the likes; it'd just be nice to have it transparent.
I'm wondering what DL's policy is on this? I want to stay awake and want the window shade completely open. I figured if others want to sleep they can put on a mask - as would be expected on most flights. I understand that it may not be the nicest thing to do but I also don't want to sleep and the natural light keeps me awake.
Has anyone else had an issue like this with a FA (again, I know there are numerous articles regarding PAX disagreements). DeltaAssist stated that whatever a FA says goes, which is also how federal law is structured.
Regards,
Michael
Last edited by mbwmbw; Sep 5, 2014 at 1:45 am
#4
formerly Mdanner423
Join Date: Dec 2006
Location: North Carolina
Programs: Delta Platinum, Hyatt Diamond
Posts: 506
I think it's common courtesy to keep sunlight out during sleeping time on long haul flights. People pay a premium to be able to sleep and sunlight can ruin that. It's just the nice thing to do. I spend $$$ on my business tickets personally when traveling to asia and would feel like I wasted my money of I wasn't able to sleep on the flight because someone wanted to keep their window open.
#5
Here we go again...
What about the person who spent $$$ to sit next to the window in comfort and enjoy the view?
In re: policy, I don't think there's a DL policy either way, and I think it was improper for the FA to order you to close the shade. It really has nothing to do with the operation of the flight itself, so is it a flight instruction that you, the pax, must follow? Debatable.
I think it's common courtesy to keep sunlight out during sleeping time on long haul flights. People pay a premium to be able to sleep and sunlight can ruin that. It's just the nice thing to do. I spend $$$ on my business tickets personally when traveling to asia and would feel like I wasted my money of I wasn't able to sleep on the flight because someone wanted to keep their window open.
In re: policy, I don't think there's a DL policy either way, and I think it was improper for the FA to order you to close the shade. It really has nothing to do with the operation of the flight itself, so is it a flight instruction that you, the pax, must follow? Debatable.
#6
Join Date: Aug 2013
Location: LAS HNL
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Did you bring the knee protectors on-board as well?
I like to play cards on planes. I love shuffling them every few minutes at 2am on a red-eye. But that is just me.
Just close the window shade. Or leave it open, perhaps we can hit four diversions in a week (due to stuff like this). Where are you traveling in Asia to? Perhaps ANC would be a great place to stop? It's nice this time of year.
I like to play cards on planes. I love shuffling them every few minutes at 2am on a red-eye. But that is just me.
Just close the window shade. Or leave it open, perhaps we can hit four diversions in a week (due to stuff like this). Where are you traveling in Asia to? Perhaps ANC would be a great place to stop? It's nice this time of year.
#7
Join Date: Dec 2002
Location: Meechigan
Posts: 1,006
I think it's common courtesy to keep sunlight out during sleeping time on long haul flights. People pay a premium to be able to sleep and sunlight can ruin that. It's just the nice thing to do. I spend $$$ on my business tickets personally when traveling to asia and would feel like I wasted my money of I wasn't able to sleep on the flight because someone wanted to keep their window open.
If you want to keep the shade open on long haul int'l flights please sit in back.
#8
formerly Mdanner423
Join Date: Dec 2006
Location: North Carolina
Programs: Delta Platinum, Hyatt Diamond
Posts: 506
Here we go again...
What about the person who spent $$$ to sit next to the window in comfort and enjoy the view?
In re: policy, I don't think there's a DL policy either way, and I think it was improper for the FA to order you to close the shade. It really has nothing to do with the operation of the flight itself, so is it a flight instruction that you, the pax, must follow? Debatable.
What about the person who spent $$$ to sit next to the window in comfort and enjoy the view?
In re: policy, I don't think there's a DL policy either way, and I think it was improper for the FA to order you to close the shade. It really has nothing to do with the operation of the flight itself, so is it a flight instruction that you, the pax, must follow? Debatable.
#9
FlyerTalk Evangelist
Join Date: Feb 2010
Location: LHR
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Posts: 10,187
At 30k+ feet, it can be really blinding to have "that one" shade open during "awake" hours. While I appreciate the view out the window, I know many pax, including myself, prefer a dark cabin - be it for sleeping or even just seeing the movie screen.
If I'm in the window, I may keep it open during meal service(s) when most pax are awake, but try to keep it closed the rest of the time. ESPECIALLY when the sun is on my side of the a/c.
If I'm in the window, I may keep it open during meal service(s) when most pax are awake, but try to keep it closed the rest of the time. ESPECIALLY when the sun is on my side of the a/c.
#10
Join Date: Aug 2013
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No food for diabetic (see UA), crying baby, drunk adult, no upgrade for someone that was #1 on upgrade list (no business or concern for OP - but file a complaint with DL), etc. etc. Great week on Flyertalk! ^
Try this (I see nothing in the rules of where you are flying from - It could be a win-win, unless you do not like the Seahawks): (I don't but I entered anyway.)
I started the post:
http://www.flyertalk.com/forum/delta...oad-games.html
#12
Join Date: Sep 2012
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There might be a reason why Delta hands out the eyeshades plus earplugs.
A small crowded metal tubes at 35000 feet...a guaranteed situation that you cannot please everyone
Last edited by Grouchy; Sep 5, 2014 at 5:06 am
#13
Join Date: Aug 2013
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+1
As far as request, I have been on flights where the FA has requested that as a courtesy that you close them and then suggested half way to those who for whatever reason didn't want to completely close it.
I have also been on flights, mostly to the hot south, were the FA will ask you to close them as your taxing to the gate.
As far as requires, I seem to remember years ago when for whatever reason you were asked to open them on takeoff and landing. I always assumed it a safety precaution.
Either way, unless it is high noon, if I'm in the window seat, I always close it out of courtesy to keep the blinding light out of others eyes.
As others have said, this is another one of those issues that is sure to cause the next big dust up that will lead to a flight being diverted - Who has the right to control the window shade. Nice one mbwmbw !
As far as request, I have been on flights where the FA has requested that as a courtesy that you close them and then suggested half way to those who for whatever reason didn't want to completely close it.
I have also been on flights, mostly to the hot south, were the FA will ask you to close them as your taxing to the gate.
As far as requires, I seem to remember years ago when for whatever reason you were asked to open them on takeoff and landing. I always assumed it a safety precaution.
Either way, unless it is high noon, if I'm in the window seat, I always close it out of courtesy to keep the blinding light out of others eyes.
As others have said, this is another one of those issues that is sure to cause the next big dust up that will lead to a flight being diverted - Who has the right to control the window shade. Nice one mbwmbw !
#14
Join Date: Apr 2004
Posts: 1,614
You actually sent a message to DeltaAssist over this?
#15
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