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-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   New zone type (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1603710-new-zone-type.html)

CDKing Aug 18, 2014 7:29 am


Originally Posted by Osmo (Post 23379682)
I wonder how many people will still use the overhead for their personal item.

They sure do. No way to verify once on board who is allowed to use overhead and who agreed not to.

Mrtrash757 Aug 18, 2014 7:35 am

when I flew BOS-ORD with AA in january they had this zone. i expect it to be the same kind of experience on DL....

It became crazy. People were trying to get past the GA to board with huge carryons. She wasnt having any of it thankfully. I was in one of the first Y zones (because I got bumped to MCE due to IRROPs) and they wanted everyone to gate check their carryons. I slipped by and noticed 3 of the same exact bags I had getting gate checked :D

The best was when a Chinese man and his wife tried brining a big box on board and keeping it int heir lap... FA caught it immediently and he threw a fit.

BusTrav8yrs Aug 18, 2014 7:44 am


Originally Posted by vincentharris (Post 23381834)
My point is if they raised the average ticket price by $30 per one way flight, and gave "free luggage" they would arrive at the same bottom line.

No, if the price is $60 more people will fly WN or someone else that still charge them the fee but a cheaper fare and carry on.

These fees are here to stay because they work for the airlines. And the customers seem to have accepted them too, 3B in 2013 alone.

pbiflyer Aug 23, 2014 8:52 am

Flew ATL-PBI yesterday. They announced a new experimental boarding procedure. It was insane to say the least. 8 zones, yes, 8.

1. Wheel chair
2. Car seats (this separation has been going on quite a while)
3. FC AND DM together
4. PM, Gold, partners
5. FO, CC and EC
6. Lite Travelers (those without luggage needed to go in overhead
7. Zone 2
8. Zone 3

Needless to say, it was mass confusion. Given the amount of DM on that route, even the initial boarding was a cluster.
Are there people at Delta whose sole job is to figure out how to annoy their customers?

mattp1987 Aug 23, 2014 8:55 am


Originally Posted by pbiflyer (Post 23411146)
Flew ATL-PBI yesterday. They announced a new experimental boarding procedure. It was insane to say the least. 8 zones, yes, 8.

1. Wheel chair
2. Car seats (this separation has been going on quite a while)
3. FC AND DM together
4. Gold, silver, partners
5. CC and EC
6. Lite Travelers (those without luggage needed to go in overhead
7. Zone 2
8. Zone 3

Needless to say, it was mass confusion. Given the amount of DM on that route, even the initial boarding was a cluster.
Are there people at Delta whose sole job is to figure out how to annoy their customers?

As a PM, I do not care for this process. I'd like to board at some point too. ;)

pbiflyer Aug 23, 2014 9:08 am


Originally Posted by mattp1987 (Post 23411159)
As a PM, I do not care for this process. I'd like to board at some point too. ;)

Sorry, forgot to include them. Will correct it. It was PM and Gold, then FO and CC, EC. Too many zones to keep an accurate track.

sethb Aug 23, 2014 12:04 pm


Originally Posted by vincentharris (Post 23381834)
My point is if they raised the average ticket price by $30 per one way flight, and gave "free luggage" they would arrive at the same bottom line.

Except for the 50% of passengers they'd lose because their fares would be higher, that is.

StayingHomeIsBetter Aug 23, 2014 12:11 pm

PAX, at home, preparing for trip...

"Hmmm... should I check my luggage tomorrow and pay $25, or should I take it to the gate, let them check it there, and get earlier boarding for doing so? After all, it worked the last two times. Helen, bring me the bigger roll-aboard. The sky's the limit!"

If anyone ever writes The Idiot's Guide to the Law of Unintended Consequences I am going to buy a score of copies and send them to Virginia Ave. :D

MSPeconomist Aug 23, 2014 6:11 pm


Originally Posted by vincentharris (Post 23381834)
My point is if they raised the average ticket price by $30 per one way flight, and gave "free luggage" they would arrive at the same bottom line.

No, DL would lose ticket sales. People just look at the total price for fare, taxes and fees without considering additional fees or the details of what's included in the ticket price.

sjsor Aug 24, 2014 11:11 am


Originally Posted by CDKing (Post 23381836)
They sure do. No way to verify once on board who is allowed to use overhead and who agreed not to.

This is the major issue I have with the Alaska boarding process. I'm Delta GM but, as PDX is my home airport, it's easier to fly Alaska for certain routes. Last week I missed the "partner elite" boarding call and boarded with everyone else who "agreed to not use the overhead bins." The gate agent saw my roller bag, snidely said "is that going under your seat," I said "I'm sorry - I thought you were boarding elites," she let me board after looking at my eBoarding pass, but I boarded into coach and tossed my roller board into the overhead bin. None of the FA's said "boo" to me. Maybe its because I was in the exit row, but there really does not appear to be enforced once people get on board. I can totally see this being something which kettles take advantage of.

burbanite Aug 24, 2014 11:42 am


Originally Posted by vincentharris (Post 23381697)
Agree with this.

That is why all the people in first class, and especially SKY that line up at the carpet to board right away never made sense. Unless you really like the first class seats, or you are in a bulk head I see no point in waiting on/running to the sky priority carpet.

If seated in F I board with the rest of that class when called, just so that I can enjoy the drink they offer me at a more leisurely pace...;)

mattp1987 Aug 24, 2014 4:38 pm


Originally Posted by burbanite (Post 23415916)
If seated in F I board with the rest of that class when called, just so that I can enjoy the drink they offer me at a more leisurely pace...;)

I used to do that, but it seems like lately many FAs have been waiting to do PDB service until most of the plane has boarded. I'll still board early versus sitting in the airport, but if there's a SkyClub or a better club I'll stay there until the last minute.


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