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Originally Posted by us2
(Post 23216622)
This happened to me once on another carrier. I wound up seated for landing in a spare F/A jumpseat at 1L as the plane was full. It remains one of my more memorable trips in X million miles of flying.
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Originally Posted by Youngmiler
(Post 33481348)
If you comment after arrival, they remove the seatback, and then the next flight's first class passenger to board who has been assigned that seat is moved to main cabin :eek:
https://cimg1.ibsrv.net/gimg/www.fly...8244239571.jpg |
Originally Posted by jimrpa
(Post 33482964)
I didn’t think pax could be seated in jump seats because they were unfamiliar with the unique emergency procedures required of jumpseat riders (at least that’s what I’ve been told on long international flights when I’ve dared to perch on a jumpseat for a moment).
There's no issue in flight, just landing/takeoff, but crew (especially in CV19 world) dont like anyone sitting in their seat at all. |
Once I had a flight where the passenger in front of me insisted on having his seat somewhat reclined during takeoff and landing. When I pointed this out to a FA, she told me that it was OK if the seat was partially reclined fur takeoff and landing. Is this correct or not?
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Originally Posted by MSPeconomist
(Post 33483444)
Once I had a flight where the passenger in front of me insisted on having his seat somewhat reclined during takeoff and landing. When I pointed this out to a FA, she told me that it was OK if the seat was partially reclined fur takeoff and landing. Is this correct or not?
Now, it's also important to keep in mind, like with many of these regs, this was created in an era where seats actually reclined as opposed to tilting back a couple of inches or sliding forward from the bottom. With the minimal amount of recline on todays domestic aircraft (whether it's Y or J) it's pretty unlikely anyone would have trouble exiting the window seat in an evacuation so I imagine the FA was using a little bit of common sense here to avoid escalating things into a confrontation. Had the FAA been on the flight and noticed this, yes it would technically be a violation. |
I'm flying in 2C on a flight where seat 1C is clearly broken. Was fully reclined as I sat down. Asked the FA to address it and was told that it didn't need to be upright until the door closed. Once the door closed, FA tried to pull the seat up and then told me "the seat doesn't go up" and walked away. Refused to address it further.
Should I file a complaint with DL? Or the FAA? |
Originally Posted by steveholt
(Post 34425786)
I'm flying in 2C on a flight where seat 1C is clearly broken. Was fully reclined as I sat down. Asked the FA to address it and was told that it didn't need to be upright until the door closed. Once the door closed, FA tried to pull the seat up and then told me "the seat doesn't go up" and walked away. Refused to address it further.
Should I file a complaint with DL? Or the FAA? |
Originally Posted by FlyDeltaJets87
(Post 23217397)
I think the reason for keeping your seat upright is more for the passengers behind you than you. The seat being reclined makes it more difficult to get out of the row, which is why the rows in front of an exit row either have limited or no recline. If there is a crash, you'll be leaning forward against the seat in front of you anyway, not sittting "upright", so the position of your seatback wouldn't really matter (at least to you). But a reclined seatback makes it more difficult for the passengers behind you to get out and evacauate.
Well, there were three other options available for you and the affected passengers behind your seat: 1) Move to other seats (if one was available) 2) Repair the seat (causing a delay for everyone on the flight) 3) If no other seats other seats were available, remove you and the affected passengers from the plane and rebook you all for a later flight. The fourth option is what you and the airline chose - accept it and fly on to the destination and deal with it later. I'm not saying the decision was "right" or "wrong" - just explaining it. What would you have preferred they chose to do? |
Originally Posted by Youngmiler
(Post 33481348)
If you comment after arrival, they remove the seatback, and then the next flight's first class passenger to board who has been assigned that seat is moved to main cabin :eek:
Called Delta to complain and they couldn't understand why I was upset--they just saying "it's a complimentary upgrade, sir. We can't do anything if something complimentary doesn't work out." I kept saying, "you downgraded me, though! I had a better seat to begin with!" C'est la vie. |
Just FWIW, most of thread is from 2014. Rest is from a year ago.
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Originally Posted by ctsgoblue
(Post 34428591)
Called Delta to complain and they couldn't understand why I was upset--they just saying "it's a complimentary upgrade, sir. We can't do anything if something complimentary doesn't work out." I kept saying, "you downgraded me, though! I had a better seat to begin with!" C'est la vie.
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Originally Posted by WillBarrett_68
(Post 34428782)
a complaint is understandable here but there's not much that can be done in these cases. unwinding the chain of seat movements that happen after you're upgraded is usually time-consuming and delaying the flight is a worse outcome for more people.
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Originally Posted by steveholt
(Post 34425786)
I'm flying in 2C on a flight where seat 1C is clearly broken. Was fully reclined as I sat down. Asked the FA to address it and was told that it didn't need to be upright until the door closed. Once the door closed, FA tried to pull the seat up and then told me "the seat doesn't go up" and walked away. Refused to address it further.
Should I file a complaint with DL? Or the FAA? Eventually filed a DOT complaint. DL took the full 30 days to respond and said: "We sincerely regret the alarm caused by this malfunction and our crew's response to it. Clearly, the flight should have been delayed in order to resolve the issue and we're sorry this wasn't done. Please know we've forwarded your feedback to our Inflight leadership for review with the crew members involved. Thank you for bringing this to our attention." Very helpful form letter. |
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