Schedule change on award seat after one leg flown
Jul 17, 2014, 10:47 pm
#1
Original Poster
Join Date: Dec 2013
Posts: 108
Schedule change on award seat after one leg flown
I booked a roundtrip award ticket that I flew the outbound in May, the return is set for right before Christmas. There was a 2 hour schedule change (8am-6am).
Due to the significance of the schedule change will delta allow me to cancel the return and redeposit the miles. 12.5k of the 25k booking?
I really don't want a 6am because I am 160 miles from the airport and that will make a very early flight, I have to work the day before and won't make the evening flight, and I can't take the later flight because I will land to late.
What are my options at this point? I hate the idea of losing the booking due to schedule change.
Due to the significance of the schedule change will delta allow me to cancel the return and redeposit the miles. 12.5k of the 25k booking?
I really don't want a 6am because I am 160 miles from the airport and that will make a very early flight, I have to work the day before and won't make the evening flight, and I can't take the later flight because I will land to late.
What are my options at this point? I hate the idea of losing the booking due to schedule change.
Jul 17, 2014, 10:57 pm
#2
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Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
Sorry, they won't allow you to redeposit half the miles of a round-trip award ticket, since there really is no such thing as a true one-way award at half the price of a round trip (supposedly 'til 2015).
You can call them to request a different flight - quite easily, assuming there are other flights from your city. They're usually very lenient with allowing changes when their schedule change doesn't work for you.
I must've missed part of your post, or, maybe you added it later . . . .
There are only 2 flights a day from your city to anywhere on Delta?
You can call them to request a different flight - quite easily, assuming there are other flights from your city. They're usually very lenient with allowing changes when their schedule change doesn't work for you.
I must've missed part of your post, or, maybe you added it later . . . .
There are only 2 flights a day from your city to anywhere on Delta?
Last edited by davetravels; Jul 17, 2014 at 11:09 pm
Jul 18, 2014, 7:27 am
#6
Join Date: Dec 2011
Location: BOS, BWI, DCA, IAD
Programs: American, Delta, JetBlue, United
Posts: 2,046
You might receive more specific suggestions if you indicated what cities are involved. DL is likely to make a saver award available under the circumstances. If by changing the destination you mean changing to a different airport in the same area (e.g., from DCA to IAD or BWI) that too would be permitted, but changing from Detroit to Minneapolis would not be. Are the "2 direct flights" the only way to get from your origin to your destination on DL?
Jul 18, 2014, 7:28 am
#7
Join Date: Dec 2009
Location: MSP
Programs: DL GM, AMEX Business Platinum, AMEX Delta Reserve, DL SkyClub Member, Choice PM
Posts: 2,218
[What are my options at this point? I hate the idea of losing the booking due to schedule change.]
Are there any other flights out of your home airport to any of the Delta hub cities like ATL, MSP, DTW, SLC, LAX, SFO, and others that you can connect to a 2nd flight from that city to your final destination?
If you post the actual flights and cities, someone maybe able to help you here.
A schedule change gets one a free change to a desirable and more efficient routing free of charge.
Do your research before you call Customer Service at Delta to request the change.
Are there any other flights out of your home airport to any of the Delta hub cities like ATL, MSP, DTW, SLC, LAX, SFO, and others that you can connect to a 2nd flight from that city to your final destination?
If you post the actual flights and cities, someone maybe able to help you here.
A schedule change gets one a free change to a desirable and more efficient routing free of charge.
Do your research before you call Customer Service at Delta to request the change.
Jul 18, 2014, 1:50 pm
#8
Join Date: Dec 2007
Programs: Delta:PM, HH:Diamond, Hertz:PC
Posts: 35
If Delta has made a schedule change you should have no problems changing it to another flight that day. I have done this with award tickets with no problems. Even going to a much higher cost flight for that day with no cost to me. As long as the start and end points don't change you have a lot of flexibility.
I would call them up and see what your options are and what they will offer. You might be surprised.
I would call them up and see what your options are and what they will offer. You might be surprised.