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-   -   Regional Upgrade Certificates (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1593269-regional-upgrade-certificates.html)

moxielady Jul 10, 2014 2:48 pm

Regional Upgrade Certificates
 
I just called the Platinum line to inquire if I could use RUCs to upgrade my flight from MBS to HNL. Was told no. On Delta's website, it states that they can be used between Hawaii and LAX, SEA, SFO, or SLC. I am connecting in LAX. Is the reason that I can't use the certificates because I am originating from MBS? Thanks..

DiverDave Jul 10, 2014 3:04 pm


Originally Posted by moxielady (Post 23176604)
I just called the Platinum line to inquire if I could use RUCs to upgrade my flight from MBS to HNL. Was told no. On Delta's website, it states that they can be used between Hawaii and LAX, SEA, SFO, or SLC. I am connecting in LAX. Is the reason that I can't use the certificates because I am originating from MBS? Thanks..

I think the agent is not correct, and you should HUACA.

David

mridley2 Jul 10, 2014 3:44 pm

You can use the RUC but only from the LAX/SEA to HNL segment. Not the segment originating from MBS. A seperate RUC is required for each segment of an itinerary.

lamont2718 Jul 10, 2014 5:07 pm


Originally Posted by DiverDave (Post 23176713)
I think the agent is not correct, and you should HUACA.

+1



Originally Posted by mridley2 (Post 23176919)
You can use the RUC but only from the LAX/SEA to HNL segment. Not the segment originating from MBS. A seperate RUC is required for each segment of an itinerary.

Only 1 RUC should be required to upgrade all segments of MBS-XXX-LAX-HNL unless there is a broken fare involved. SWUs, GUCs, RUCs, and mileage upgrade awards apply to all segments in the same direction of travel (e.g., outbound or return). See RUC T&C excerpt below, with relevant text bolded (per http://www.delta.com/content/www/en_...ficates.html):


This certificate is valid for upgraded one-way travel on Delta Air Lines and certain Delta Connection® operated flights in markets where Medallion Complimentary Upgrades are available including eligible Delta or Delta Connection connecting flights, between the origin and destination of a ticketed fare for the named SkyMiles member or a travel companion pursuant to the terms and conditions of this offer. Only one companion per SkyMiles member may be upgraded on each flight segment. Any stopovers are governed by the fare rules, and an additional certificate will be required for broken fares.

moxielady Jul 10, 2014 7:10 pm

Thanks for the replies. I'm going to call back, but then I got to thinking..travel is 9/1, a holiday, to 9/4. Seat map is pretty open in first, which I know isn't reliable. The only upgrades I really care about are HNL-LAX and HNL-DTW on the 4th. The former because it's a lie flat and the latter because it's a red-eye. I'm thinking that week will be business travel light because Monday is Labor Day. I haven't chosen my choice benefit yet. Thoughts?

THEsocalledfan Aug 20, 2014 6:32 am

Need some advice on optimal strategy
 
Just had a business trip booked for Sept. that includes a long MSP-SAN segment. I have yet to claim my platinum benefit, and thinking I will take my 4 certificates and maybe use 2 on this trip.

My question is, should I wait until my platinum upgrade window passes to apply the certificate if there are open seats still, or immediately apply them. I do like to gamble and could gut my way through another coach run......I just don't want to "waste" a certificate if I would get a bump up, anyway.

thank you! If there is another thread that talks strategy, I would appreciate a link.

rylan Aug 20, 2014 7:23 am

You could call Delta and check if there is any upgrade availability with the certs for your flights, and if so could lock in the upgrade now.
That is generally a pretty elite heavy route so you may not get the normal medallion upgrade due to the high numbers of DMs in MSP.

MSPeconomist Aug 20, 2014 7:35 am


Originally Posted by mridley2 (Post 23176919)
You can use the RUC but only from the LAX/SEA to HNL segment. Not the segment originating from MBS. A seperate RUC is required for each segment of an itinerary.

WRONG. You do not need multiple RUCs/GUCs/SWUs for different segments if they are part of the same fare component.

THEsocalledfan Aug 20, 2014 11:50 am


Originally Posted by MSPeconomist (Post 23394163)
WRONG. You do not need multiple RUCs/GUCs/SWUs for different segments if they are part of the same fare component.


economist, you have any thoughts on my above question?

Billy Mumphrey Aug 20, 2014 11:55 am


Originally Posted by moxielady (Post 23177791)
Thanks for the replies. I'm going to call back, but then I got to thinking..travel is 9/1, a holiday, to 9/4. Seat map is pretty open in first, which I know isn't reliable. The only upgrades I really care about are HNL-LAX and HNL-DTW on the 4th. The former because it's a lie flat and the latter because it's a red-eye. I'm thinking that week will be business travel light because Monday is Labor Day. I haven't chosen my choice benefit yet. Thoughts?

I'm traveling on 9/1 also (not to HNL though) and my strategy is to wait until 2 hours before the flight to apply a RUC if it looks like the medallion upgrade won't clear based on the upgrade list at that time. The F seat map is currently pretty open and I'm guessing business travel is lighter on Labor Day.

MSPeconomist Aug 20, 2014 12:09 pm


Originally Posted by THEsocalledfan (Post 23395564)
economist, you have any thoughts on my above question?

MSP-SAN and vv has always been a tough upgrade, although this depends on the day of the week and flight time. Unless you're flying on Saturday morning, I wouldn't take the risk as a PM, especially on an A320 with only 12 FC seats (which IIRC is the aircraft DL was using on this route the last time I flew it).

Depending on your fare class, you could try to upgrade with miles if space is available in advance and save those precious RUCs (or take a different choice benefit) but remember that officially upgrades with miles must be processed in advance and not on the day of travel at the gate.

DiverDave Aug 20, 2014 12:48 pm


Originally Posted by MSPeconomist (Post 23395687)
MSP-SAN and vv has always been a tough upgrade, although this depends on the day of the week and flight time. Unless you're flying on Saturday morning, I wouldn't take the risk as a PM, especially on an A320 with only 12 FC seats (which IIRC is the aircraft DL was using on this route the last time I flew it).

You also have the option to apply the RUC to only one segment of a trip. On one of my HSV-ATL-LAX trips, I only applied the RUC to the ATL-LAX leg as I didn't want to burn the certificate if only the HSV-ATL segment got the RUC upgrade.

David

THEsocalledfan Aug 20, 2014 2:26 pm


Originally Posted by MSPeconomist (Post 23395687)
MSP-SAN and vv has always been a tough upgrade, although this depends on the day of the week and flight time. Unless you're flying on Saturday morning, I wouldn't take the risk as a PM, especially on an A320 with only 12 FC seats (which IIRC is the aircraft DL was using on this route the last time I flew it).

Depending on your fare class, you could try to upgrade with miles if space is available in advance and save those precious RUCs (or take a different choice benefit) but remember that officially upgrades with miles must be processed in advance and not on the day of travel at the gate.

Fare class ended up being V and U, so will need to use certificate to get it. Sounds like I should pull the trigger if there is space.

From some other reading, sounds like these book into the mile upgrade inventory; any easy way to check that inventory without calling?

THEsocalledfan Aug 20, 2014 2:27 pm


Originally Posted by DiverDave (Post 23395941)
You also have the option to apply the RUC to only one segment of a trip. On one of my HSV-ATL-LAX trips, I only applied the RUC to the ATL-LAX leg as I didn't want to burn the certificate if only the HSV-ATL segment got the RUC upgrade.

David

Excellent tip as my trip is actually FSD-MSP-SAN-MSP-FSD. My FSD-MSP segments pretty much always clear, so this may come in handy in the future.

roknroll Aug 20, 2014 5:02 pm


Originally Posted by THEsocalledfan (Post 23396542)
Excellent tip as my trip is actually FSD-MSP-SAN-MSP-FSD. My FSD-MSP segments pretty much always clear, so this may come in handy in the future.

On two occasions this year, I have tweeted @DLAssist after boarding my first flight to apply my RUC. If it looks like I'll clear on the first leg but it's looking questionable for the long/important leg then I'll just take the comp upgrade for the first leg. After it has cleared and I'm seated, then I'll apply the RUC to the second leg to move up the list.


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