Baggage Fee on Flight Operated by Hawaiian Airlines when flying on Delta ticket
#31
Join Date: Apr 2005
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#32
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If you have the first segment in F even upgraded, then the F allowance will follow you.
#33
Join Date: Jul 2015
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And according to Delta's own customer service - my last email from them - even with an F upg on the first segment, that does NOT apply to a connection checkin with HA (which is what I had, and her previous email eluded to...but backtracked when I called her on it)
So, yes, there are rules - and if you wish to follow them to a T without question, go for it. I on the otherhand, find alot of 'rules' quite ambiguous and willing to find out why:
- I got 3 free checked bags when I should have gotten none.
- my daughter, no medallion status, not military, got 7 free checked bags on her last flight
- my travel mate got 2x 70lb checked bags on same HA segment.
- last night when I asked to link records for my wife and I to get the same baggage allowance (3x 70s for intl as I'm upg'd to D1), the DM desk says that it doesn't apply to different travel classes. But when she checked the record, the previous DM agent denoted that they did get my baggage allowance because they are traveling with me.
There are TOO MANY discrepancies within "the rules" that either need to get ironed out...in black and white...or I certainly want to know what I'm getting into BEFORE I travel, not during.
So, I'm certainly not wasting my time.
#34
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https://www.oneworld.com/member-airlines/overview
#35
Join Date: Jun 2012
Location: BOS
Programs: DL PM, Hertz Gold
Posts: 80
Tangentially
Check through when you can.
Recently had itinerary BOS>SEA>HNL>NRT>HNL>OGG>SEA>BOS for which the HNL>OGG leg was on HA metal and the rest of the trip was F/D1. (Could not do seat selection through the Delta site or call centers for the HA flight so logged in separately to HA and handled it there.) I had concerns about being charged for three bags for the HA flight, and a very kind SkyClub agent at HNL on the trip out printed out my entire itinerary, all flights and confirmation numbers, and encouraged me to call the Platinum number, where an equally wonderful agent made numerous notes in the system so that my return bags could be checked through from NRT to BOS. The notes and printed list were just the thing I needed at check-in at NRT (excellent check-in crew there) and equally valuable post-customs at HNL, where seeing the baggage tags to BOS, Delta agents happily whisked my bags away into the conveyor maw.
Given that I was not considered an elite FF by HA or in a premium seat, one HA agent I chatted with thought the cost to check in my bags with HA would have been between $85 and $120, or a fair amount of time and effort getting DL to weigh in. There was a lot of uncertainty with both HA and DL as to whether bags that had not been checked through would have been accepted at the Delta HNL baggage checkin for the HNL to OGG inter island flight (DL code share).
Fly safely,
waywardflf
.
Recently had itinerary BOS>SEA>HNL>NRT>HNL>OGG>SEA>BOS for which the HNL>OGG leg was on HA metal and the rest of the trip was F/D1. (Could not do seat selection through the Delta site or call centers for the HA flight so logged in separately to HA and handled it there.) I had concerns about being charged for three bags for the HA flight, and a very kind SkyClub agent at HNL on the trip out printed out my entire itinerary, all flights and confirmation numbers, and encouraged me to call the Platinum number, where an equally wonderful agent made numerous notes in the system so that my return bags could be checked through from NRT to BOS. The notes and printed list were just the thing I needed at check-in at NRT (excellent check-in crew there) and equally valuable post-customs at HNL, where seeing the baggage tags to BOS, Delta agents happily whisked my bags away into the conveyor maw.
Given that I was not considered an elite FF by HA or in a premium seat, one HA agent I chatted with thought the cost to check in my bags with HA would have been between $85 and $120, or a fair amount of time and effort getting DL to weigh in. There was a lot of uncertainty with both HA and DL as to whether bags that had not been checked through would have been accepted at the Delta HNL baggage checkin for the HNL to OGG inter island flight (DL code share).
Fly safely,
waywardflf
.
#36
Join Date: Dec 2014
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#37
Join Date: Apr 2005
Location: Idaho
Programs: Delta PM
Posts: 351
Sorry, I read your statement that "I stopped flying code share flights because of this but flying out of Lihue you're stuck with HA" to mean you can only get to/from LIH via codeshare (if you're on Delta).
I guess the lesson is, don't go through HNL if you don't want to pay baggage fees.
I guess the lesson is, don't go through HNL if you don't want to pay baggage fees.
#38
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Will HA charge me bag fees if it's a DL codeshare?
Looking to book a flight OGG-LGA, which involves the first leg (OGG-HNL) operated by Hawaiian Airlines. I remember from a past experience that HA will not honor Delta's free bag policy.
What about this case? Would HA charge a bag fee since it is operating the first leg of the flight?
Thanks!
What about this case? Would HA charge a bag fee since it is operating the first leg of the flight?
Thanks!
#39
Join Date: Jul 2015
Location: MCO
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Looking to book a flight OGG-LGA, which involves the first leg (OGG-HNL) operated by Hawaiian Airlines. I remember from a past experience that HA will not honor Delta's free bag policy.
What about this case? Would HA charge a bag fee since it is operating the first leg of the flight?
Thanks!
What about this case? Would HA charge a bag fee since it is operating the first leg of the flight?
Thanks!
#40
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#42
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#44
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